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I chose this hotel for the extras, butterfly garden, ant house, crocodile pond, fish pond, frog area, with buffet breakfast included and of course all the different thermal pools with “tobacon” or as most of us know it by water slide! At an extra charge...More
We were 3 couples. Booked the Superior rooms. Yes they were on top of the hill and we used the shuttle but the view was incredible !!!! The springs, the grounds, the staff. Everything was top notch. I have to commend Marilú Núñez Rodríguez, the...More
Los Lagos is a wonderful hotel resort. The staff were very friendly. The thermal pools were a delight and the view of Arenal Volcano is spectacular. Our room was nice but slightly dated bathroom. Drinks at the swim up pool bar were a bit pricey...More
I visited from November 7th thru 10th. Was really disappointed that the front desk staff accepted a cash payment for my Wet Bar charges but then they charged my bank card! I called to ask what happened and was told to send an email. After...More
1 Thank Jessica M
Response from mariadorey, Director de Relaciones Públicas at Los Lagos Hotel Spa & ResortResponded 9 December 2014
The hotel has records of invoices in cash and credit card. In your case we have your credit card payment with your signature. We have send you a copy to your e-mail. We have no record of payment for the same amount in cash....More
We found the location and grounds of this resort are very beautiful - so many trees, varieties of colourful flowers. The pools, hot springs, as well as other facilities such as butterfly enclosure, frog and insect exhibit as well as very small crocodile enclosure provided...More
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Refrigerator in room
Things to do
US$88 - US$452 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Spa Hotel in La Fortuna de San Carlos
#18 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
Non-Smoking Rooms ,
Number of rooms
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Response from ferreview | Reviewed this property |
I'm sure you can find a phone # on line. We arranged the activities on our own. We 11 yr old daughter liked very much the water slides at the pool. Also she did zip lining, we use the company Sky Trek. Also she loved the... More
I'm sure you can find a phone # on line. We arranged the activities on our own. We 11 yr old daughter liked very much the water slides at the pool. Also she did zip lining, we use the company Sky Trek. Also she loved the white water rafting , it was amazing, we used a company called Waves. I hope my answer is helping you
Have a great time!!
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"The hotel is located on the northern slope of the Arenal Volcano, so a southern facing room would offer the..."