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Volcano Lodge, Hotel & Thermal Experience

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7 Km Oeste del Centro de la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$136
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US$143
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US$113
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Traveller (2912)
360
Panoramas (6)
Room & Suite (434)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 66 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Game room
Hiking
Kids' outdoor play equipment
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Spa
Couples massage
Full body massage
Head massage
Hot spring bath
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Seating area
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Great View
Languages Spoken
Spanish
4000Reviews93Q+A100Room tips
Traveller rating
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Popular mentions
TommyCPeterborough wrote a review 20 Jan
Peterborough164 contributions103 helpful votes
The rooms are very old and could do with being refurbished , ours smelt damp and fusty. Pillows smelled , so got them changed. Towels and bed linens could do with being washed at a higher temperature. No bottles of water in room, hotel is basic, no luxury here. Wouldn’t recommend.
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Date of stay: January 2022
Service
Sleep Quality
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Cathryn Rocheleau wrote a review 18 Jan
Bromont, Canada4 contributions
The breakfast was included with a buffet with a lot of choices. Also, there is a restaurant at the hotel if you arrive late at the hotel like us. There are trails around with a lot of birds, vegetation, a lake and Ducks! There a pools and thermals too without a lot of persons. The room was confortable but the soundproff was not so good and the A/C broke two times, but if you tell Your problems to the reception, they will fix it !
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Date of stay: January 2022Trip type: Travelled with family
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Cindy H wrote a review Dec 2021
Annapolis, Maryland137 contributions116 helpful votes
I really liked the volcano lodge. We had a spectacular view of volcano from our back porch. Room was large and comfortable. The restaurant was fantastic. Loved the thermal pools and it was also nice to have a regular pool to cool off. Nice sauna above one of the pools.
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Date of stay: December 2021Trip type: Travelled as a couple
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Steve wrote a review Dec 2021
La Canada Flintridge, California3 contributions
Friendly staff from front desk to housekeeping including gardeners. Restaurant food ok. Breakfast buffet is better. Room and bathroom are old. Definitely, need a major improvements. Hot springs jacuzzi and pool are not clean. Hotel grounds are pretty with many birds.
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Date of stay: December 2021Trip type: Travelled as a couple
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VALKLERE wrote a review Dec 2021
HOUSTON15 contributions18 helpful votes
This hotel is clean and has everything you need. It has very nice hot springs (perfect temperature and decor), a nice pool for the kids and a great reception area with some games. The plants and trees around are beautiful and very well maintained! The staff is super friendly and attentive. The only small downside is breakfast. It could be little better - adding a nice oatmeal section for example would be nice. Also they charge extra for cappuccino - I think it should be included in the price (I don't see the reason for charging extra - its not like its made out of gold compared to regular black coffee).
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Date of stay: December 2021
Room Tip: All rooms are nice
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PRICE RANGE
US$89 - US$329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
volcano lodge & gardens hotel la fortuna de san carlos, volcano lodge and gardens, volcano hotel
FORMERLY KNOWN AS
Volcano Lodge & Springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
64
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Frequently Asked Questions about Volcano Lodge, Hotel & Thermal Experience
Which popular attractions are close to Volcano Lodge, Hotel & Thermal Experience?
Nearby attractions include Cabalgata Don Tobias (0.3 km), Natura Eco Park Costa Rica (0.2 km), and Baldi Hot Springs (0.7 km).
What are some of the property amenities at Volcano Lodge, Hotel & Thermal Experience?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Volcano Lodge, Hotel & Thermal Experience?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Volcano Lodge, Hotel & Thermal Experience?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Volcano Lodge, Hotel & Thermal Experience?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Volcano Lodge, Hotel & Thermal Experience?
Conveniently located restaurants include Altamira Restaurant, Que Rico Arenal, and Surá Bar & Bistro.
Are there opportunities to exercise at Volcano Lodge, Hotel & Thermal Experience?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Volcano Lodge, Hotel & Thermal Experience?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Volcano Lodge, Hotel & Thermal Experience?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Volcano Lodge, Hotel & Thermal Experience have any great views?
Yes, guests often enjoy the mountain view available here.
Is Volcano Lodge, Hotel & Thermal Experience accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.