Volcano Lodge, Hotel & Thermal Experience
7 Km Oeste del Centro de la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
12 people are viewing this hotel
US$198
US$198
US$206
US$110
Booking.comUS$206
PricelineUS$179
travelup.comUS$178
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (3,541)3,541
360
Panoramas (6) 
Room & Suite (950)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#19 of 72 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Game room
Hiking
Kids pool
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Kids' outdoor play equipment
Spa
Couples massage
Full body massage
Head massage
Hot spring bath
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Seating area
Refrigerator
Flatscreen TV
Laptop safe
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Location
40Car recommended
Grade: 40 out of 100
227Restaurantswithin 10 km
53Attractionswithin 10 km
7 Km Oeste del Centro de la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
Getting there
See all nearby hotels
4149Reviews98Q+A100Room tips
Reviews
Traveller rating
- 2,568
- 1,275
- 234
- 52
- 21
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
My husband and I just got back from visiting La Fortuna. We loved our stay at the Volcano Lodge. The location was so secluded and safe. The rooms were very clean and the property well maintained. The breakfast every morning was fresh and gave you a nice variety. We even ate at the restaurant for dinner and both enjoyed our food. The staff was well attentive and friendly. The location was perfect. A close drive to all of our planned activities. The hot springs were just a bonus!
Read more
Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The grounds are beautiful and we had no problems with the staff except one. The room was ok, not great, not terrible. Please know if you get a thermal room, the hotel can adjust the temperature of it. Ours was way too hot when we got there and they lowered the temp. The ugly part is the public thermal pool. I was hospitalized after arriving home from an internal illness that is passed through dirty public pools. I spent 2 nights in the hospital. The pool by the wet bar was lukewarm at best. There was stuff you could visibly see floating in the water. Be aware and be careful, I was very sick and this is the only place I could’ve possibly gotten it from based on the time frame and my activities prior to diagnosis.
Read more
Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Grupo La Palma Hoteles, General Manager at Volcano Lodge, Hotel & Thermal Experience
Responded 1 week ago
Thank you very much for your visit, and also for your comments! As you observed, our hot springs are close to the vegetation and other larger trees. What someone can consider as murky, is the natural color of the thermal waters: the thermal waters are loaded with minerals, and this causes their coloration depending on the concentration to change between moss green, beige and even blue. What could be considered as algae, are actually a variety of filaments and seeds that are deposited, after falling from the trees. Our hot spring pools go through a constant washing and filtering process, as well as we ensure through laboratory tests, that they are suitable for swimming. As in any body of water, it is not recommended to submerge or open your mouth (in fact there are signs, as part of a regulation of the Department of Health of Costa Rica). We do not question the situation that you experienced after your trip, but if these situations were recurring, many reviews would say the same thing. Kind Regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is huge and beautiful. Rooms are spacious, clean and we had a great view. We loved the restaurant! Breakfast was just incredible and having some drinks in the afternoon by the pool was so nice. Staff was super friendly and helpful. La Fortuna is easy to get around and you can book great tours and attractions when you get there, there are many agencies and the hotel also provides this service. Highly recommend staying some days in La Fortuna, especially if it is in Volcano Lodge.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent stay here! Beautiful room, tons of beautiful pools and hot tubs to explore. Hot tubs are open all day and night. Incredible views of the volcano from the pool. Complementary breakfast was excellent, staff were kind and helpful. Close to town for dinner. Only comment, the plunge pool outside our room was actually too hot to use.
Read more
Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Awesome staff, amazing hot springs and fresh delicious food. Would definitely come back. Such a great view of the volcano right from the breakfast table . Theres several hot springs nooks to enjoy in private or among others, and they have jets if you want bubbles. Swim up bar as well
Read more
Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Whole place is fantastic. Pool, thermal spas, bar, resturants...everything to give a great experience. Easy to find and close to LaFortuna. They can arrange tours, send room service and it os a very secure place...we feel very safe here.
Read more
Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was our first trip to Costa Rica and Volcano Lodge was the first place we stayed at. It also had the largest and most comfortable room of the three places we stayed during our week vacation. Our room was a "Superior Room" with 2 double beds.It was rustic but charming, like a private bungalow with a private patio. The bathroom was large enough for two people to use it comfortably, with towel rack and several hooks to hang towels or clothing, and a hair dryer. The rain shower head was great! There was complimentary shampoo. conditioner & lotion. The lighting was great too. In the main bedroom was a coffee maker with complimentary Costa Rican coffee! There was also complimentary wine, beer, and water, as well as several bags of snack foods. The air conditioner worked great against that Costa Rican heat and humidity, and there was also a ceiling fan! Plenty of closet space, a small refrigerator that was very cold and a safe for valuables. The beds were pretty comfortable and we slept well. The grounds were gorgeous and well-kept, full of tropical flowers and foliage. The thermal pools were amazing and very relaxing. The main pool was large, clean and the perfect temperature. Our complimentary breakfast was a full breakfast with traditional Costa Rican foods as well as the breakfast foods we are used to in The USA. There was also a variety of amazing fresh tropical fruits, breads and delicious pastries and sweets. I also saw a couple varieties of dry cereal offered. The restaurant Sura Bar & Bistro was open for lunch and dinner as well, and we ate two delicious fresh seafood dinners there during our stay. All staff were friendly and very helpful. The location is close to all the attractions and adventures, as well as the town of La Fortuna with it's array of souvenir shops, restaurants and bars. …
Read more
Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Most staff speak English, but I think they appreciated our attempts at speaking a few words in...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The Lodge was very nice, it has many termal pools, the breakfast was varied and good and the room was spacious. You can also see the Volcano from there. I would stay again! The only thing is that it is far from the center, not walking distance.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed here to check out the hotel. It was an OK hotel, with some great hot springs, but the water was so cloudy with algae or something I was concerned about it. The hotel is close to Los Lago and Baldi which both have very clear water. It is a bit out of town which was fine by me. The hot springs have a main area, then the pool (cooler water), then a private jacuzzi area and then lower springs that you can control the bubbles. The room was OK, not as nice as Los Lagos for prices that are similar. The wifi was horrible. I could not get it to work in the room. Public areas were fine, but I tried to sit on the back porch and get some work done, but couldn't connect. The separate springs areas are nice, and the design good, but all of them had water that was so cloudy you could not see the bottom. I really wanted to try the hot tub concept, but just wasn't sure so did not go. I will attach a picture so you can see how bad it was. The morning was fine, so I suspect it gets stirred up during the day and then settles down at night when most go to bed. This to me was in contrast to Los Lagos where they had the main pool drained when I saw it as they were scrubbing it down. A decent hotel, great staff as is normal through this beautiful country, but no wifi and cloudy pools are a no go for me. …
Read more
Date of stay: April 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Volcano Lodge is an older property that was creatively designed and has been adequately maintained. I stayed two nights in different rooms. The first night was in a basic room with two double beds. That room was great so I decided to book a second night in a junior suite. The junior suite was a bit bigger, with two large chairs, a larger bathroom, glass instead of paper cups, and a private hot tub in back with a clear view of the volcano. The tub never got “hot” but was just tepid. There was a switch to turn on the waterfall fountain and a sign telling us to keep our clothes on, it’s not THAT private. Both rooms had effective blackout curtains, good independent AC units, convenient parking, and easy access to the hotel’s main attraction, the elaborate thermal baths and restaurants complex. When I was there the thermal baths were popular. The hottest bath at the top of the three layered structure was actually so hot that most people did not attempt it, but it was the perfect temperature for me. The place is very popular with romantic young couples, and the playground was great for the younger guests for whom romance was still unknown. The only reason this is not a 5 star review is that the fitted sheets on the beds in the junior suite were covered with pilling – the little balls that form over time in the nap of some fabrics. The pilling was so bad that the sheets were abrasive and kept me up that night. I felt that for the prices charged they should replace the sheets before they get so bad. The staff was very friendly, the restaurant was good for both breakfasts and the very tasty vegan stuffed eggplant dinner. If I return, I’ll check the sheets immediately and ask them to be replaced if they are pilled. …
Read more
Date of stay: April 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$124 - US$280 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
volcano lodge & gardens hotel la fortuna de san carlos, volcano lodge and gardens, volcano hotel
FORMERLY KNOWN AS
Volcano Lodge & Springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
64
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingVOLCANO LODGE, HOTEL & THERMAL EXPERIENCE (S̶$̶3̶8̶1̶) S$173: UPDATED 2023 Reviews, Price Comparison and 3,541 Photos (La Fortuna de San Carlos, Costa Rica) - Tripadvisor
Frequently Asked Questions about Volcano Lodge, Hotel & Thermal Experience
Which popular attractions are close to Volcano Lodge, Hotel & Thermal Experience?
Nearby attractions include Bogarin Trail (4.4 km), Arenal Oasis Wildlife Refuge (4.2 km), and Ecotermales Fortuna (1.2 km).
What are some of the property amenities at Volcano Lodge, Hotel & Thermal Experience?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Volcano Lodge, Hotel & Thermal Experience?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Volcano Lodge, Hotel & Thermal Experience?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Volcano Lodge, Hotel & Thermal Experience?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Volcano Lodge, Hotel & Thermal Experience?
Conveniently located restaurants include Tiquicia Restaurant, Jalapas Restaurant, and Chifa La Familia Feliz.
Are there opportunities to exercise at Volcano Lodge, Hotel & Thermal Experience?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Volcano Lodge, Hotel & Thermal Experience?
Yes, dry cleaning and laundry service are offered to guests.
Does Volcano Lodge, Hotel & Thermal Experience have any great views?
Yes, guests often enjoy the mountain view available here.
Is Volcano Lodge, Hotel & Thermal Experience accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.