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Volcano Lodge & Springs

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Traveller (2210)
Room & Suite (778)
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Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“hot springs”(603 reviews)
“costa rica”(304 reviews)
“la fortuna”(364 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,320)
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2,427 results
Traveller rating
1,459
790
139
28
11
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LanguageEnglish
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1,459
790
139
28
11
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All reviewshot springscosta ricala fortunabeautiful groundsprivate hot springswim up barrocking chairstowel animalsbreakfast buffetprivate patioback porchevery morningrainy seasonrooms are nicethermal poolsarenal areaspring pool
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1 - 5 of 2,427 reviews
Reviewed today

Awesome! Staff was superb!! Staff was very knowledgeable about tours, restaurants and was always willing to answer any questions. Everyday we had a different design on our bed made with towels by the cleaning ladies...The breakfast was soooo delicious! Highly recommend.

Review collected in partnership with this hotel
Thank 565susiec
Hotel's Favourite
Reviewed 10 January 2018

Loved everything about this resort. Enjoyed the hot springs pools and the beautiful property. The restaurant was good. Breakfast was a delight. Good food and a view of tons of birds at the feeders. Good happy hour at the pool bar. They also will book...More

Review collected in partnership with this hotel
4  Thank Jacqueline J
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & SpringsResponded 11 January 2018

Hello Jacqueline, thank you for this lovely review which collaborate with all the Trip Advisor users and give us the energy to keep improving in all our services and procedures. We are pleased to read that you had a wonderful experience with us and that...More

Reviewed 2 days ago via mobile

This place is good but found the food and drinks a bit expensive happy hour ia great value and everyone takes real advantage of it. Wish it were extended The wifi was very patchy and didnt work in my room. Everytime it did work i...More

Thank Ryan S
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & SpringsResponded yesterday

Hello Ryan, thank you for your time to evaluating all our services. We appreciate your comment because it helps to improve in all we need. Definitely we will consider your contributions about the prices at our restaurant and the Wi Fi. Once again, thank you...More

Reviewed 4 days ago via mobile

This place was incredible in every way! The property was second to none in beauty. There is so much plant life and the pretty walkways were nicely lit at night. The thermal rooms and Junior suites have their own personal natural springs hot tubs, which...More

Thank Jenepat
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & SpringsResponded 3 days ago

Hello Jenepat, thank you for this lovely review which collaborate with all the Trip Advisor users and give us the energy to keep improving in all our services and procedures. We are pleased to read that you had a wonderful experience with us and that...More

Reviewed 4 days ago

Spectacular views of the volcano on clear days. Very close to everything. The hot springs were great after a long day of hiking. Bartenders were really nice. Wasn’t impressed with the restaurant or laundry service.More

Review collected in partnership with this hotel
Thank danielleharrington
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & SpringsResponded 3 days ago

Hello, thank you for your time to evaluating our services and procedures. We are pleased to read you enjoyed the views of Arenal Volcano, the relaxing hot springs and the professional staff that we have. We will consider your contribution about the restaurant and laundry...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$96 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$96 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (2210)
Room & Suite (778)
Pool & Beach (323)
Dining (165)
Business Centre & Event Rooms (27)
Family and Play Areas (21)
Amenities (16)
Questions & Answers
Ask a question
Samantha F
16 April 2018|
Answer
Response from GPCustomerService | Property representative |
Hello Samantha, the measurements of the double bed are 2m x 1.90cm. Best regards, Gerardo Pérez H
0
Votes
Google Translation
Beachmichigan
6 April 2018|
AnswerShow all 2 answers
Response from Tbbsotwcd | Reviewed this property |
I wasn't there for lunch but I assume they serve lunch. Check their on-line menu. There is a swim up bar that serves snacks during the day.
0
Votes
pirate013
28 March 2018|
Answer
Response from GPCustomerService | Property representative |
Hello, thank you for contact us. Inside the property it is difficult to see them, but they are heard in the vicinity of the hotel. Sometimes we have been able to see "Congos" monkeys near the hotel. Best... More
1
Vote
Google Translation
Room Tips
"Continue making the towel designs on bed. Enjoyed coming back to see what design was going to be left"
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"Room was in great condition and cleaned daily"
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"Go with the superior room and get a spring fed tub all to yourself!"
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"The rooms are perfect!"
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