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Volcano Lodge & Springs

Travellers' Choice award winner
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$152*
US$104*
US$152*
US$104*
US$134*
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Volcano Lodge & Springs
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2,748 Reviews from our TripAdvisor Community

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There are newer reviews for Volcano Lodge & Springs
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Showing 2,023: English reviews
North Augusta, South Carolina
Reviewed 1 week ago

Great place no complaints from me. Would recommend but would tell others to visit before Holy Week since the area was a bit crowded. The staff was wonderful and the place surpassed my expectations. Hope to go back one day.

Review collected in partnership with this hotel
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Helpful?
Thank dvan2017
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, thank you for your comments. The Customer Relations Department is grateful for your time and effort to evaluating our services. We are pleased to read that you had a wonderful stay in our lodge and that we were able to exceed your expectations. Please visit us in the future. It will a pleasure to serve you again. Best...

Phoenix, Arizona
Reviewed 1 week ago via mobile

Location: -10mins from town, $13 ride with the hotel van -Beautiful view of the volcano, we could even see the whole thing when the clouds moved! -Between La Fortuna and Lake Arenal -Not in the city center, proving a quiet and calm atmosphere Rooms: -have AC units and very clean -has a nice porch off the back Grounds: -small, intimate...

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Helpful?
1Thank mogata721
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, the Customer Relations Department is grateful for your time and effort in evaluating our services. We are delighted that you mention our good rooms, the landscape, and the service of all our staff which strives always to serve you in the best way. Also, we have the best view to the Arenal Volcano and our hot springs are a...

Chicago, Illinois
Reviewed 1 week ago

Lovely hotel in a beautiful part of Costa Rica. The room was spotless and very comfortable. We had this amazing patio area. It was very private, surrounded by all this lush, tropical vegetation and had an wonderful view of the volcano. The front desk staff were courteous and helpful. The breakfast ( buffet style ) was generous and very tasty!...

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Helpful?
Thank cannylass2
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer. Thank you for sharing your 5 star review of your recent stay with us at Volcano Lodge & Springs. We are delighted that you mention our beautiful rooms with private hot springs; the grounds and our perfect view of Arenal Volcano. All our staff strives to give you the best service possible. Our main goal is the complete...

Portland, Oregon
Reviewed 1 week ago

This hotel is just outside of La Fortuna so it is quiet with an amazing view of Aurenal. It is also very close to the hot springs if you are planning on visiting. The pool is perfect and there is a staffed bar next to it. The staff was very friendly and I would definitely stay here again.

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Helpful?
Thank slbillard
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, thank you for your positive review. We are pleased to read that you had an amazing experience during your stay at our Lodge and that you enjoyed our beautiful view of the Arenal Volcano. We hope you have the opportunity to visit us in the future. It will be a pleasure to serve you again. Once again thank...

boston
Reviewed 1 week ago

We loved this place and wish we had planned to stay longer. The grounds are beautiful. Full view of the Volcano from the rooms. The volcano view sets a truly exotic vibe. The hot springs on the property are awesome One large hot spring pool with a swim up bar. The other hot spring area is built like a hillside...

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Helpful?
Thank MEO39
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer. Thank you for sharing your 5 star review of your recent stay with us at Volcano Lodge & Springs. We are delighted that you mention our beautiful grounds, the amazing view of Arenal Volcano; the hot springs and the cleaning of all our property like a guarantee of our good service. Once again thank you for choosing Volcano...

Charlotte, NC
Reviewed 1 week ago via mobile

Beautiful hotel with excellent service. We had a minor issue with our shower not working properly and they fixed it immediately. Also, my husband left his passport behind at one of our excursions and they called, found it, and arranged to have it returned to the hotel all within a few hours. The restaurant onsite has amazing food with beautiful...

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Helpful?
Thank amanda214
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Amanda, thank you for your feedback wich is very important for us in order to improve in all our services and procedures. This kind of comments give us the energy to keep giving a good service and to serve you the best we can. As you mentioned, we have an amazing view to the Arenal Volcano and our restaurant...

Prince Rupert
Reviewed 1 week ago

Our family of 4 (kids ages 8 and 13) stayed at the Volcano Lodge and Springs for 2 nights in March 2017. The service was exemplary. Breakfast was included, and quite good, with an excellent selection. Great coffee, and lots of fresh fruit. The Lodge arranged for transportation from Vara Blanca to La Fortuna for us, which was excellent. We...

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Helpful?
Thank JoaLarson
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, thank you for your positive review. We are pleased to read that you liked the room with private thermal pool and the other services we have here. All the staff is professional and friendly and strives to give you a high quality service. Our main goal is the complete satisfaction of all the familiy. Hoping you can back someday....

Brighton, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for three nights. Check in was easy. The room was big and comfortable with lovely views of the volcano. We were lucky with the weather and saw the top of the volcano frequently. Breakfasts were buffet style and tasty. We had food at the restaurant twice and whilst it was tasty it was very over priced. We...

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Helpful?
Thank EllieB31
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Ellie, thank you for your review and for your recomendation to visit us. We are happy to read that you liked our services and that you enjoyed of your room and of the view of Arenal Volcano. As you mentioned, we have pleasant hot springs where you can relax after a hiking around the Volcano. Once again, thank you...

Rochester Hills, Michigan
Reviewed 2 weeks ago

We just ate there while visiting the park. Great view of the volcano from the restaurant, toucan and bird feeder. Food was not great at all. We enjoyed going to the beautiful waterfall and suspended bridges later.

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Helpful?
Thank Virginie R
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Virginie, we want to give you the thanks for your review. Is very important for us to know the opinion of all our customer and visitants because help us to improve in all our services and procedures. As you mentioned, we have the best view of the Arenal Volcano. Please, do not hesitated to visit us again in the...

Reviewed 2 weeks ago via mobile

Very clean and friendly. The website and map make you think it's much much bigger then what it is but it's a lovely resort. The food and drinks are slightly on the $$ side but the dinner is worth the cost. We would recommend you go to the town to have lunch. Breakfast is more then ample. We had the...

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Helpful?
Thank Margarita B
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Margarita, thank you for your positive review. Is good to know that you had a wonderful experience in our lodge. As you well say, all our staff strives to give you the best service possible and our location is convenient to do any activity in the area like walking in the national park o visit the hanging bridges. We...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $171 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were close to the pools, which was convenient to walk to in the dark at night”
Hoovitz, 26 Apr 2017 | Read review
“all rooms have a view of the volcano-no bad views”
Fairfaxcircle, 24 Apr 2017 | Read review
“We stayed in the room far away from the main facilities. It rained a lot and it made it difficult to access the main building. The hotel is more suitable for travelers with cars. ”
338valerias, 24 Apr 2017 | Read review
“Our room was on the north side and we were very pleased.”
slbillard, 19 Apr 2017 | Read review
“Superior Thermal Rooms are totally worth it!”
JoaLarson, 15 Apr 2017 | Read review
5 of 5
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US$104* /night
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Prices are for 1 room, 2 adults
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