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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,688 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
Chapel Hill, North Carolina, United States
Reviewed 4 December 2014

We visited for 1 night, traveling from Playa Conchal area. Very cute rooms. Excellent, warm hot springs. All rooms facing Arenal volcano. Could not hear folks from adjacent rooms as was reported in prior reviews, and the hotel was full. Very nice sitting on patio watching the wildlife nearby. We actually saw the top of the volcano for about 15...

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Thank Shelli M
London, United Kingdom
Reviewed 3 December 2014

Spacious rooms, very clean. Lovely, helpful staff. Remember plug adapters as expensive here. Only downside was the breakfast buffet lacked variety but other than that they had lovely hot springs, good location and good value for money.

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Thank Georgia H
Santa Fe, New Mexico
Reviewed 1 December 2014

Several nights here exploring the Arenal area. Nice rooms and very good restaurant. Great location to see the local sights. Best with car. Hot springs pool is large and very relaxing with small water falls for self massage.

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Thank Ray5823
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from volcano Lodge & Springs Thank you for visiting us and we hope to see you again in Volcano Lodge & Springs on your next time in Costa Rica. Best Regards.

Reviewed 30 November 2014

We stayed here for 2 nights. Prices are very low / reasonable compared to others in the surrounding area. Has beautiful view of the volcano especially on a clear day. Property is well kept, but the rooms need some updating.

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Thank Kinnigoli
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greeting From Volcano Lodge & Springs Thank you for choosing Volcano Lodge & Springs for your recent stay in La Fortuna de San Carlos. We are very grateful to your review.Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. We are already working on the renovation of the rooms. Always...

Reviewed 29 November 2014 via mobile

Rooms are nice and clean although the shower wasn't good. It went to really hot and than cold in a few seconds. There was no soap,just bodylotion and conditioner. The door to the (pretty) terrace didt have a screen to protect the room from bugs and could not close from the outside. Walls are thin, we didn't meet our neighbors...

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Thank Bram-en-Denise
Belgium
Reviewed 23 November 2014

The check-in was a little slow, but personal was very friendly. Rooms were nice and perfect size with a terrace where you could relax and enjoy the garden. But the most perfect place to relax where the hot springs!! The breakfast was in a buffet style, but you could order eggs as you liked them best. You have some astonishing...

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Thank sammy007Belgium
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greeting From Volcano Lodge & Springs. Thank you for your review and time. Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits Thanks again, and we hope you'll choose Volcano Lodge & Springs the next time you're in La Fortuna, Costa Rica. Best Regards

Jackson, Tennessee
Reviewed 22 November 2014

At check-in, we asked for a volcano view, and our room, 208, had a wonderful view. The grounds are full of beautiful flowers and trees. Our room was spacious, with a good sized shower, and comfortable beds. We enjoyed the breakfast, and ate several other meals in the on site restaurant. We enjoyed the hot springs pools on site. The...

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Thank JoyWhet
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greeting From Volcano Lodge & Springs. Thank you for choosing Volcano Lodge & Springs for your recent stay in La Fortuna de San Carlos. We are very grateful to your review. We would like to have more details of your stay in the hotel, your comments are very important to keep improving. Please feel free to contact me at servicioalcliente@volcanolodge.com...

Brighton, United Kingdom
Reviewed 19 November 2014

First impressions are of an hotel miles from villages and dark reception and very barren rooms. If you arrive at night, as I did, it being a 3 hr drive from the airport, you might want to turn round and go immediately. BUT next morning with the sun shining, a glorious veranda and view of the volcano, it doesnt seem...

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Thank Susan L
Seattle
Reviewed 19 November 2014 via mobile

Spent a few nights during the rainy season but that didn't matter. We never wanted to leave the resort. The grounds are beautiful, rooms are spacious, the food in the restaurant is excellent. Watch the clouds come and go, the volcano disappearing and reappearing, all from your personal hot tub or the springs.

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1Thank heidihart88
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greeting From Volcano Lodge & Springs. Thank you for share with us your experience in Volcano Lodge & Springs. We are located in the tropical rainforest and sometimes the weather is very unpredictable. Thanks again, and we hope you'll choose Volcano Lodge & Springs the next time you're in La Fortuna, Costa Rica. Best Regards

Miami, Florida
Reviewed 14 November 2014

This is a nice hotel a couple of miles from the city La Fortuna. While we were there rained day and night except for 1 hour of beautiful sun that we used to dip in the thermal waters of the property. Just a handful of guests were there. Room was clean with great view of garden, and I suppose you...

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1Thank santiagozamudio
volcanolodge, Guest Relations Manager at Volcano Lodge & Springs, responded to this review

Greetings from Volcano Lodge & Springs, We greatly appreciate your comments. We regret that the climate was not helpful on your journey. Volcano Lodge & Springs is located in the tropical rainforest, so the weather is unpredictable. Still, we hope that you keep fond memories of your stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $151 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Hotel Style:
#6 Green Hotel in La Fortuna de San Carlos
#6 Luxury Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Questions? Get answers from Volcano Lodge & Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location along walking path...building 200”
 of 5 bubbles UpNorth_21705, 22 Mar 2017 | Read review
“Request an end unit room away from the road.”
  • Seriously amazing towel animals. Even a grumpy person would smile.
  • back porch.
 of 5 bubbles Colliemp, 13 Mar 2017 | Read review
“Ask for a room with a volcano view”
 of 5 bubbles startrekfan269, 10 Mar 2017 | Read review
“junior suite at minimum for the views and private thermal pool”
 of 5 bubbles alec626, 9 Mar 2017 | Read review
“Needs stronger wifi”
 of 5 bubbles 609michaelm, 8 Mar 2017 | Read review
5 of 5