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Traveller (58)
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Overview
  • Excellent44%
  • Very good40%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“tour group”(2 reviews)
“small pool”(2 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
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2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (88)
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1 - 5 of 42 reviews
Reviewed 3 April 2018

Such comfortable beds (heaven!) very spacious rooms, good hot shower. This was probably one of the most comfortable accommodations in the whole of my 15 day tour. Breakfast was adequate. Walking distance to a few restaurants for an evening meal. Good wifi in public areas....More

Thank AngieShropshire
Response from Selim R, Manager at Arenal PalaceResponded 17 April 2018

Thank You, that helps us improve. we hope to see you in the future. Best Regards Selim

Reviewed 7 March 2018

We stayed here for only one night on the 19th February. We had travelled to the area one night earlier than planned and booked Arenal Palace on the journey up from San Jose. The accomodation is basic but very clean and welcoming with a fantastic...More

Thank Susan C
Response from Selim R, Manager at Arenal PalaceResponded 17 April 2018

What beautiful words, I ask God to give me enough energy to serve our clients as they deserve. Best Regards. Selim

Reviewed 24 June 2017

We were here on a tour group. This is a small family run hotel. While they were helpful during the meal times, they went to bed early and there was no one to help if you needed something later. The food was provided in an...More

Thank salachic
Response from Selim R, Manager at Arenal PalaceResponded 17 April 2018

It is very strange because EVERY day we close the office at 10:00 pm, the cleanliness in the rooms is what our visitors thank us most, however we will pay more attention in this, the internet already solved, with respect to the volcano view is...More

Reviewed 16 May 2017 via mobile

Selim, the manager, and his family made sure that we were well taken care of. The personal attention was very much appreciated. We learned a lot about the local culture, nature, animals, and food because of Selim. We were shown toucans in the trees on...More

Thank in1accord
Reviewed 16 December 2016

Loved this hotel, a bit tired looking, but with amazing big windows and amazing views of the volcano. Family run, care and attention was given to an amazing healthy breakfast made to order. Fruit juices were changed daily and everything freshly made. Added plus was...More

Thank puffin_10
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free Internet
Hotel Amenities
Free Parking
Shuttle Bus Service
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$52 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$52 - US$75 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (58)
Room & Suite (34)
Dining (8)
Pool & Beach (4)
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Room Tips
"All rooms face the view of the Volcano."
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"All rooms have views of the Volcano"
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"All rooms have the great view. Bird watching through the picture window. Avoid noisy students nearby."
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"All rooms had a great view of the Arenal Volcano"
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