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To be fair to this hotel the hotel has a good view to the volcano as is anywhere else. Also, the pool is pretty nice. However, the jacuzzi that was advertised was not even running and the prices that was shown on the site for...More
Response from Edwin S, Owner at Luigi's HotelResponded 22 March 2013
First than all we want to thank you for your review because that kind of information is important for the rest of the future guests we can possible have and also for us too, because if you don't let us know about this...More
It didn't feel safe..the door wasn't even secure in the door jam... and the cleanliness was prettyyyyy bad... one comforter had semi-freash blood on it...and when we went to take down the comforter there were hairs all over the sheets..therefore I assume they were not...More
Staff were beyond rude, they were abusive and nasty when things didn't go their way, they were con artists who would not give us a receipt for our deposit on arrival, and on departure said that we did not give them a deposit..the deposit was...More
Thank Kevin J
Response from Edwin S, Manager at Luigi's HotelResponded 30 March 2013
First of all thanks for your review, so let me tell you this there is an expression that an unhappy customer is by worth thousands and let you know your mistakes. watching your review and analyze other we realize the following. if you...More
We stayed in this hotel one night. The room was decent but the toilet barely worked. One of the beds had no sheets on it or a pillow case (two beds in the room). The AC worked which was nice, but the pool made funny...More
It's on the main road, and looks ok. We arrived late at night and didn't have time to look around. This place has serious management problems. First they wanted us to wear special bracelets (like daypass at an funpark). Then we had to pay 2...More
US$59 - US$310 (Based on Average Rates for a Standard Room)
Number of rooms
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