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Traveller (124)
Room & Suite (50)
Storyboard
Overview
  • Excellent26%
  • Very good20%
  • Average31%
  • Poor15%
  • Terrible8%
Travellers talk about
“arenal volcano”(15 reviews)
“lavash”(4 reviews)
“hot water”(5 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star accommodation
All hotel details
Additional information
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (218)
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Traveller rating
16
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12
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LanguageEnglish
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All reviewsarenal volcanolavashhot wateractive volcanogrounds are beautifuleftubwildlife
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1 - 5 of 93 reviews
Reviewed 2 weeks ago

Great views to the Arenal Volcano, comfortable rooms and perfect tub with hot water. Secure place and silence is a guarantee to rest. Excellent personal always attend to help with any request if possible.More

Thank JJulian C
Response from Humberto A, eCommerce Manager at Hotel Lavas TacotalResponded 2 weeks ago

Dear Julian Thank you for giving us the opportunity to serve you during your visit to La Fortuna. We are glad to see that you had a great stay and that everything was fine while you stayed with us. We are in constant improvement, to...More

Reviewed 2 weeks ago via mobile

Hotel Lavas Tacotal is located in the volcano region in the highland rain forests. If the weather cooperates you will have a view of an active volcano from your front door. Modest accomodations with spacious rooms, air-conditioninh, private baths. A pool and hot tub add...More

Thank Calvin C
Response from Humberto A, eCommerce Manager at Hotel Lavas TacotalResponded 2 weeks ago

Dear Calvin Thank you for giving us the opportunity to serve you during your visit to La Fortuna. We are glad you enjoyed your stay with us, we are always alert to our clients' needs and try to make their stays memorable. We'd love to...More

Reviewed 4 weeks ago

Quite frankly I've stayed in better hostels The website is very misleading..I'm sure the hotel was lovely when it was built, but it's in desperate need of an overhaul, The rooms were dirty and tired, the beds had the thinnest mattresses and overwashed sheets, and...More

Thank jacquie b
Response from Humberto A, eCommerce Manager at Hotel Lavas TacotalResponded 3 weeks ago

Dear Jacquie We are sorry there were problems with the room assigned, we listen to all our clients and work based on your observations to offer always the best service and facilities. Given the opportunity, we'd love to serve you again and correct whatever was...More

Reviewed 13 July 2018 via mobile

We stayed here with our EF group. The views and grounds are beautiful. Rooms are spacious, air worked, showers were nice. The staff was very gracious and the food fabulous. We booked massages next door with were also great. Would stay again.More

Thank Reagen M
Response from Humberto A, eCommerce Manager at Hotel Lavas TacotalResponded 4 weeks ago

Dear Reagen Thank you for reviewing us, we are happy to see you had a great time while staying with us. We are in constant renewal and improvement, we listen to you, our clients' and work based on your suggestions to offer always the best...More

Reviewed 3 January 2018 via mobile

The hotel is fine. The view is great the rooms are clean. The service is great... The google map is wrong (TripAdvisor map is correct). The google maps show the hotel being in the town. It is NOWHERE near town. You NEED a car. We...More

Thank Matt G
Response from Humberto A, eCommerce Manager at Hotel Lavas TacotalResponded 17 January 2018

Dear Matt Thank you for rating us and sharing details of your stay with all of us. We are happy to see you had a pleasant stay and that our services and facilities were of your liking. We have checked and got in contact with...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Spa
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Spa
Details
Price range
US$65 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in La Fortuna de San Carlos
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$65 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in La Fortuna de San Carlos
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (124)
Room & Suite (50)
Pool & Beach (14)
Dining (10)
Family and Play Areas (8)
Questions & Answers
Ask a question
Ynavb
18 January 2017|
Answer
Response from kemva |
Good afternoon dear guess, I hope you are fine! Yes, we have differents options about tours, please let me know what kind of activities do you like to do? Best Regards,
0
Votes
Google Translation
Room Tips
"Don't bother! If you really have to stay choose the rooms over the chalets as they are in better (but not..."
Read review
"Rooms in the more recent part of the hotel are nicer."
Read review
"Choose rooms towards the back of the property nearer the volcano. But all are good."
Read review
"Stay in the cute bugalos. They are more spacious."
Read review
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