Arenal Springs Resort Hotel
Arenal Volcano National Park, La Fortuna de San Carlos 60503 Costa Rica
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About
#16 of 72 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace.
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Property amenities
Free parking
Free internet
Pool
Yoga classes
Free breakfast
Children's playground
Children's television networks
Airport transportation
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Kids pool
Kids' outdoor play equipment
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
49Car recommended
Grade: 49 out of 100
220Restaurantswithin 10 km
53Attractionswithin 10 km
Arenal Volcano National Park, La Fortuna de San Carlos 60503 Costa Rica
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Really nice hotel, great location, the view of the Arenal volcano is amazing, espectacular landscaping, super nice breakfast and the attention of the employees is incredible you won’t be disappointed with this great resort, congratulations to all the team at the hotel, please keep up the great service you all have
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This hotel is amazing. When we arrived we were greeted with a mocktail and checked in. We were then popped on a buggy to take us to our room. We didn’t need it though as we were lucky enough to have a room on the front row. I filmed a walk through of the room because I was so impressed with it. Small and perfect for what you need for a 3 day stay. Two beds again which does feel excessive but we only used one. The hot springs are crazy. The top one is very hot! We only lasted 10-15 mins in it but you don’t need any longer. The heat takes your breath away a bit and you can’t turn the cold tap on like you can with a bath 😅. The pool with two bars is brilliant. We had some of the nicest cocktails in there throughout our whole stay in Costa Rica. All the staff are so friendly and can’t do enough for you. Day 1 we arrived around 1pm so just spent the day in the springs and had a lovely evening meal in the Italian. The server was such a character. He did a little dance when opening our wine and clearly loves his job and making people smile. Day 2 - breakfast is a buffet where you can have anything you want. Perfect to try some of the Costa rican breakfast foods without committing to a huge portion. Then we were picked up for white water rafting (review of that will be separate as different company) When we got back to the hotel straight to the pool to chill for the night and have some drinks in there. We didn’t eat an evening meal this night as we were still full from lunch. Day 3 we were picked up to go and explore the volcano and the waterfall (again separate review for this as another company) I’m the evening we decided to try the restaurant where we have breakfast in the morning and wow. I’ve never seen a bigger hunk of meat for a special. He had the porterhouse rump steak and I had the Mexican soup. Great food! They sat us in a little booth which was actually quite romantic. The next day we were picked up to travel to monteverde. This is where I can say the staff were at their best. Our transfer was 30 mins late before I started to worry a bit and the staff stepped up and called the company to make sure they were on their way. They were 45 mins late but they arrived and knowing the reception wanted to do everything they could to help was great. 3 nights is perfect here but you could stay longer and explore la Fortuna as there’s loads of bars and restaurants around.…
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Big portions so go in to the restaurant hungry. Mango daiquiri- a must do
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is the cleanest place I have every been. Breakfast was very good with a large assortment. Beautiful atmosphere and grounds were impeccable. Everyone was very nice and accommodating. It’s is a spread out resort so we had requested pick up from golf cart they were there within minutes would highly recommend.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Recepcion Arenal Springs, Atención al huésped/Recepción at Arenal Springs Resort Hotel
Responded 2 weeks ago
Hello, b8110IlANGELAC! Hope you are doing well! On behalf of all the Staff at Arenal Springs Resort & Spa, we would like to thank you for having chosen our hotel as your place to stay in the marvelous Arenal volcano area. Moreover, the time you have taken to share and comment on your opinions about your stay is appreciated. We are delighted to know you had a blast on our premises. We look forward to seeing you soon back here!! Regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This Resort boasts one of the most beautiful settings in Costa Rica. We were treated to terrific views of the Arenal volcano every day. Stayed in a double suite at the bottom of the property, the furthest unit from the main lodge, but only a five min. walk and there were golf cart shuttles available if wanted or needed. Parents shared the master, and the boys (18 & 27) had the adjoining room with 2 double beds. Spent 4 nights here in mid-April then 3 nights at the west coast. We met at least 3 other families with similar itineraries. We busied ourselves during the days with tours booked by the resort. Day one: Hanging Bridges and Waterfall. Day two: Whitewater Rafting. Day three: Canyoning for the men, spa for mom. Excursion Notes: Hanging Bridges is a must and is doable even by people who are afraid of heights. The Waterfall is literally 500 steps down and 500 steps up. It's a workout, but the water is cool and refreshing. Bring water shoes, the rocks are slippery. There is a second pool not in the photos that is calmer, and you don't have to climb over boulders to get into the water. The rafting was good but would have been better if there was more water. April is the end of the dry season, and we got briefly hung up on rocks a few times. Canyoning was awesome! The hike out (up) after the 60-meter rappel was strenuous. The spa was thoroughly enjoyed. Needless to say, we had lunch out every day. Breakfast is a well-supplied buffet including made to order eggs or omelets, paninis, and all manner of breakfast choices. A+, Dinners were good, not spectacular, B+. Our rooms were spacious. but lacked appropriate storage. Plenty of closet space, but no drawers. The beds were hard. pillows were good. Our bathroom was enormous, but it lacked a vent. Even though there was a sign in the bathroom to put dirty towels on the floor, the maids took the towels on the hooks and washed them too. Practice what you preach and save some water. Speaking of water ... the resorts thermal pools and swim up bar were just what we were looking for and did not disappoint. The pools vary in temperature and there is a cool freshwater pool as well. The staff was very friendly and eager to help. …
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Recepcion Arenal Springs, Atención al huésped/Recepción at Arenal Springs Resort Hotel
Responded 2 weeks ago
Hello, dear guest! Hope you are doing well! On behalf of all the Staff at Arenal Springs Resort & Spa, we would like to thank you for having chosen our hotel as your place to stay in the marvelous Arenal volcano area. Moreover, the time you have taken to share and comment on your opinions about your stay is appreciated. We are delighted to know you had a blast on our premises. We look forward to seeing you soon back here!! Regards!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a senior citizen with mobility issues,(I use a fold up walker) traveling with my fit and athletic 50 something daughter. Although the resort is hilly in places, the available golf cart and their employee Joel allowed me access to anywhere I wanted to go. That included the hot pool and springs.Every member of the staff awarded me smiles and a helping hand and I was totally comfortable being "different." We found the best food at the Sushi Bar although the morning Breakfast Buffet was bountiful in its offerings and delicious. My daughter needed to be totally gluten free and accommodation was made with no problem. Also for her, the 6:30 am Yoga Class was a favorite. The housekeeping staff was professional and we enjoyed the towel animals. Arenal Volcano was cloudless, the chirping of the birds constant, the lizards polite. We highly recommend Arenal Springs Resort…
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a second story superior room at the back of the resort. View of Arenal Volcano from the patio is great. I think every room here has a great volcano view. There is couple of hot pools with piped in water from the hot springs. Great relaxing area around the pools with swim up bars. The swim up bars offered light snacks (which were very good) as well as drinks but the pools weren’t that much cooler than the hot pools. Difficult to cool off. Two restaurants, one Costa Rican one Italian. Both good but not memorable except my cucumber martini. You are a long ways from La Fortuna and the cab ride was expensive. In all fairness I can’t downgrade the rating, the room and grounds were nice, but it all felt a bit pretentious to us. There were many families here and kids were loving the pools so you might find it a good family trip …
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Excellent hotel in so many respects. The hotel is very well maintained. The setting is beautiful. The grounds are awesome with so a very nice pool area that splits between thermal springs and normal pools. Food is very good. Service is generally very good, quick to respond, and absolutely looking to please. They did a couple of very nice things in recognition of our anniversary. We would absolutely return to this hotel and recommend it, but be cognizant of the items below. They can be deal breakers if not addressed. Now for the challenging areas: Families with children: - The swings were missing from the swing set. - There is nobody (life guard) watching at the pool area despite there being really nothing else for the kids to do there. - There are no planned activities for kids. - The play area is very small. Rooms - connecting rooms have paper thin walls. If you have a door connecting your room with another, they are likely going to feel like you have people in your room when they speak. When we were upgraded, this problem went away but part of the time in the other room was very loud. The television i our first room didn’t play cable tv. This was likely an easy fix. We just didn’t call about it. We just used streaming and this worked fine. There are service gaps that need to be addressed, some of which were large concerns. Child safety isn’t something that appears to be highly regarded. While my wife was having a massage, they drove my 5 year old son back to the room without any authorization nor notification. He was being “watched” outside of the room since they wouldn’t allow him to stay in the massage room. …
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Date of stay: May 2023
Value
Location
Service
Room Tip: Pay close attention to the items in my review, especially if traveling with young children.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We were expecting a nicer hotel with more places to eat. We thought it was all-inclusive than it was. They only included breakfast and lunch (disappointed with the food). No drinks were included at all. Refrigerator in your room but nothing in it, not even water. The hotel staff were very friendly and helpful, but not many staff on hand. If you ordered a drink at the bar at the pool, it could take 20 minutes or more with no line. Biggest disappointment for us is that we did not realize how many hills are on the premises. It was very hard to get around, you are going down steep areas or up, too much work! They do have fantastic views of the volcano and many areas to swim in the mineral springs. These are probably the biggest pluses!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: If you are not in good shape walking up and down steep areas, don’t go.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stunning views! The staff was among the friendliest we have experienced-any question we had was answered and any need we had was met. The beautiful volcano made an appearance everyday-a stunning view to wake up to. The rooms were huge, very high ceilings and a beautiful balcony. The tubing and springs were very fun and relaxing. We saw a sloth while we were there as well! Can’t wait to return!
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a great time here. It's very clean and well organized. Alex at reservations worked with us when we had a change. I attended yoga one morning and enjoyed the mellow vibe. Everyone was super friendly. We ate at all the restaurants and enjoyed all of them. Breakfast was good and included. Location is good. Really loved our stay.
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Date of stay: May 2023Trip type: Travelled as a couple
Room Tip: Free parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$216 - US$319 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arenal springs hotel la fortuna de san carlos, hotel arenal springs, arenal springs resort
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
90
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Claim Your ListingARENAL SPRINGS RESORT HOTEL: UPDATED 2023 Reviews, Price Comparison and 3,853 Photos (La Fortuna de San Carlos, Costa Rica) - Tripadvisor
Frequently Asked Questions about Arenal Springs Resort Hotel
Which popular attractions are close to Arenal Springs Resort Hotel?
Nearby attractions include Bogarin Trail (5.0 km), Arenal Oasis Wildlife Refuge (5.2 km), and Ecotermales Fortuna (2.1 km).
What are some of the property amenities at Arenal Springs Resort Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Arenal Springs Resort Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arenal Springs Resort Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Arenal Springs Resort Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Arenal Springs Resort Hotel?
Conveniently located restaurants include Tiquicia Restaurant, Jalapas Restaurant, and Chifa La Familia Feliz.
Are there opportunities to exercise at Arenal Springs Resort Hotel?
Yes, guests have access to a pool, fitness classes, and locker rooms available in the fitness centre during their stay.
Does Arenal Springs Resort Hotel have airport transportation?
Yes, Arenal Springs Resort Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Arenal Springs Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Arenal Springs Resort Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arenal Springs Resort Hotel?
The staff speaks multiple languages, including English and Spanish.