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Arenal Springs Resort and Spa

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Arenal Springs Resort and Spa
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2,112 Reviews from our TripAdvisor Community

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There are newer reviews for Arenal Springs Resort and Spa
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Showing 1,675: English reviews
Oakland, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

We stayed here for 2 nights on out recent trip to Arenal. It was out first trip to Costa Rica, and our first destination. We liked being greeted with a tropical cocktail.The room was quiet and comfortable. The location of the resort and the layout of the resort were easy to navigate.The food was quite good and the food prices... More 

Helpful?
1 Thank Nancy C
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

Cons Hard bed Room doesn't cool Pros Excellent food strong drinks friendly, helpful staff stunning view of volcano exquisite flora on grounds Natria Spa We stayed at Arenal Springs Resort from 6/13/2014 to 6/20/2014. We flew into San Juan. it is a 2.5-3 hr drive from the airport to the resort. Adventurous travelers may want to rent a car and... More 

Helpful?
1 Thank Robert L
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Charlotte, NC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2014

We spent 4 nights here in June. The grounds are gorgeous. Don't miss the tropical garden behind the pools. This is one of the most amazing hotels I have ever stayed in. The pools are unbelievable. My children never wanted to leave. They have 3 restaurants for dinner. They are a little pricey, but if you don't have a car,... More 

Helpful?
Thank mmcharlotte
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

California
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 June 2014

Stayed here for 4 days in June and loved it! The location is perfect, our room/cottage faced the volcano mountain, the resort is clean, green and beautiful with lots of fruit trees and birds. The hot springs were just amazing, not too crowded and open till 10pm. The breakfast buffet was delicious with fresh tropical fruit, waffles, rice, plantains...I wish... More 

Helpful?
2 Thank stronger123
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

California
Level Contributor
160 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 June 2014 via mobile

Stayed here two nights through Caravan Tours. Each bungalow hotel room well appointed with volcano view! Food was very good and hotel staff arranged for me to go ziplining! Adorable town of Fortuna a few miles away!

Helpful?
2 Thank PebblesCalifornia
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Worthing, United Kingdom
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 June 2014

We stayed in four hotels in Costa Rica over the past two weeks and this was the one we enjoyed least. That may in part be due to the poor weather in the Arenal area (it is the rainy season after all!) and the fact that Arenal and La Fortuna were catering for tourists in large numbers. The positives are... More 

Helpful?
1 Thank Grant W
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Level Contributor
4 reviews
Reviewed 19 June 2014

This is our second stay at the Arenal Spring Hotel. We loved every minute of our trip. The rooms are spacious with a view of the volcano, although cloudy days do obstruct the view. The location is also convenient to many area activities. The hotel is relative bargain if you get discounted off season prices considering you get the hot... More 

Helpful?
Thank Ken N
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

toronto
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 June 2014

We just spent two nights there last month. Gorgeous view. Breakfast was good. Rooms were clean. Didn't care for the fauna in the bathroom (with slight opening to outside). Coral snake found in the garden (near lobby) and another snake got into someones room. I believe they call it the Clara Clara snake (preditor of Fur de Lance) so they... More 

Helpful?
1 Thank ronnielynn
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Baton Rouge, Louisiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2014 via mobile

Uncomfortable mattress, poor service, bad WiFi and stinky bathrooms. Staff is very rude and unorganized. Highly suggest a differnt property unless you like overpriced accommodation with below standard service. Nothing more than a scenic property. Need I say more?

Helpful?
5 Thank jthompso008
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Thank you very much for taking your valuable time to share your comments and thank you for staying at our hotel, we were glad to read that you held a wonderful vacation and enjoyed everything here in Costa Rica, we hope to see you back soon to serve you in the best way possible. On behalf of all staff working... More 

Kalamazoo, Michigan
Level Contributor
554 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
Reviewed 17 June 2014

What a modern environment amongst the mountains and the volcano. Wherever you are, you can see the volcano. It is an establishment that could be located in Florida or any other place where you see golf carts that take people to their rooms. The setting with the flowers and the pool area is beautiful and the hot springs are an... More 

Helpful?
Thank Nancy O

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 

Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $184 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Spa Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Springs Resort and Spa staff and other travellers.
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Questions? Get answers from Arenal Springs Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one closer to the lobby, but still with volcano views”
 of 5 bubbles 598CarrieM, 2 Dec 2016 | Read review
“Views from all bungalows. Accessibility good.”
 of 5 bubbles susanvcustance, 30 Nov 2016 | Read review
“I think all the rooms are probably excellent.. they all face the volcano.”
 of 5 bubbles 979dougk, 26 Nov 2016 | Read review
“There are no bad rooms, and there is a shuttle service to take you to and from your room if it is raining.”
 of 5 bubbles thomascB3809XL, 21 Nov 2016 | Read review
“Volcano view”
 of 5 bubbles 34talb, 16 Nov 2016 | Read review
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