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Arenal Springs Resort and Spa

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Arenal Springs Resort and Spa
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2,265 Reviews from our TripAdvisor Community

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Showing 1,806: English reviews
Reviewed 21 August 2014

We were on our honeymoon in Costa Rica and this was the first hotel we stayed. It was fabulous, great service, great rooms, we got a room with a volcano view, and overall our experience was simply amazing. Loved this place. Def worth the price.

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Helpful?
Thank Amruta G
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

New York
Reviewed 21 August 2014

We stayed at Arenal Springs Resort for 2 nights a little more than a week ago. We booked transportation from the San Jose airport through the hotel and had a nice, scenic 2 1/2-3 hour ride. Upon arriving at the hotel, we were given a refreshing welcome drink. The hotel staff was friendly and helpful in calling for taxi rides,...

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Helpful?
Thank mycookieNY
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

Mission Viejo, California
Reviewed 21 August 2014

We arrived just before a major storm hit that blew out the power and computer system. However we were not able to go to our room because it was not ready and still being cleaned. We were in a small group of 8 requiring 4 rooms with prior reservations and there seemed to be some discussion about the rooms. Once...

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Helpful?
Thank msilverbeemer
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thanks for visiting and thanks for your comments, we are very sorry the problems encountered by the electrical storm that day was something completely beyond our control in the same way we apologize. Normally Hotels in Costa Rica the chek in is at 3: pm, but we always do our best to have them ready before if some guest arrives...

Folsom, California
Reviewed 19 August 2014

We traveled to Arenal with 3 young children (ages 4, 6 & 8) and had a great experience here. The grounds are beautiful and spacious, with a ton of room to run around, and you have an amazing view of the volcano. The pools are great, some are warm, some hot, and some cold - the kids loved exploring all...

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Helpful?
2Thank TaliBee
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

Farmington, Connecticut
Reviewed 18 August 2014

This resort is set in a spectacular property. Each room is surrounded by lovely flowers and has a great view of the volcano. Unfortunately, it rained pretty much every day we were there and we could not see the mountain clearly except on rare occasions. They had had a major storm moves through the area the day before we arrived,...

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Helpful?
Thank TV R
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

Bend, Oregon, United States
Reviewed 18 August 2014

This place is pretty awesome! Great hot springs, good food, beautiful backdrop of Arenal. Downsides are that the beds are quite uncomfortable, the food and drinks are fairly expensive, and they encourage you to place your toilet paper in the garbage rather than the toilet which just seems a little hard to get on board with. ;-)

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Helpful?
Thank Jack R
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

Cupertino, California
Reviewed 18 August 2014

Arenal Springs Resort is a very well maintained property. The landscaping is fantastic with beautiful flowers and trees all around. The rooms are spacious and well lit with a reasonable bathroom featuring an indoor / outdoor shower (covered). Wifi coverage was pretty good, and the room AC unit worked quite well. Our rooms faced the Arenal volcano, although while we...

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Helpful?
1Thank Sarat-Khilnani
hotel-arenal-springs, Guest Relations Manager at Arenal Springs Resort and Spa, responded to this review

Thank you so much for sharing your comments and we are glad to hear that you had a nice holiday here in our hotel. All of us here we hope to see you soon and be able to serve you in the best way, we all hope that the return to your home is good as well and do not...

Hendersonville, North Carolina, United States
Reviewed 13 August 2014

As a family of 3 traveling internationally, there are of course going to be those last minute ordeals and the constant headaches. However, unlike 90% of most hotels out there, this hotel included nothing of the sort. We arrived at around 11pm local time to find the hotel mostly closed (restaurants, pools, bars, etc. all close at 10pm local time)...

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Helpful?
3Thank Christian M
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Christian M hello, thank you very much for reminding us with as many details and thank you for choosing us as your hotel, good to see you had a nice experience and enjoyed their holiday. hope to see you back soon and be able to serve you as you deserve.

Reviewed 13 August 2014

We stayed her 2 nights as part of our Caravan tour. The surrounding area is beautiful. The rooms were great. There was a slight odor in each room and the beds were really hard. Other than that, everything else was lovely. The hot springs are fantastic

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Helpful?
Thank glmorgan
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

glmorgan hello, thank you very much for your comments and I will explain the slight odor that sometimes some guests sit in your room especially in the rainy season, the humidity in some days can be up to 100% in this area, we work very strong to prevent this from happening but sometimes when customers come to their rooms still...

Indianapolis, IN
Reviewed 11 August 2014

This resort reminded me of a small village the way the rooms (two with a shared wall) were set up on North/South and East/West streets within the resort. Beautiful hot springs area and nice setting; was able to see Arenal Volcano from my room. Like the rocking chairs outside the room. Was not happy with the "casual" Italian restaurant. Had...

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Helpful?
2Thank LoveToTravel155
hotel-arenal-springs, Director de Relaciones con Clientes at Arenal Springs Resort and Spa, responded to this review

Love To travel155 hello, thank you very much for visiting us and thanks for hecernos know about your problem in the area of our Italian restaurant, thanks to your comments we see in which areas we need to improve and always attentive to every detail, we hope to see you soon and back to surprise you with the best pizza...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace. ... more   less 

Additional Information about Arenal Springs Resort and Spa

Address: 5 Miles West of Catholic Church of la Fortuna, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $193 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Springs Resort and Spa 3.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Arenal Springs Hotel La Fortuna De San Carlos
Hotel Arenal Springs
Arenal Springs Resort
Hotel Style:
#1 Green Hotel in La Fortuna de San Carlos
#4 Business Hotel in La Fortuna de San Carlos
#7 Family Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have great views of volcano”
 of 5 bubbles Carol_A_N, 24 Mar 2017 | Read review
“all rooms have a view of the volcano”
 of 5 bubbles HilaryR465, 23 Mar 2017 | Read review
“Room 108 has an awesome unobstructed view of the volcano from your bed!”
  • View from our room
 of 5 bubbles GeddyGolf, 22 Mar 2017 | Read review
“Further away from reception for a quieter experience. Rows 5 or 6”
 of 5 bubbles royaljp, 19 Mar 2017 | Read review
“They have allergy friendly suites that have a wonderful rock tub instead of the shower with plants, all the rooms are great.”
 of 5 bubbles rochellek563, 19 Mar 2017 | Read review
5 of 5