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Arenal Green Hotel

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415 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Reviewed 4 weeks ago via mobile

I had some troubles with shuttle services back and forward to the airport, The hotel only has one pick up from San Jose airport at 8 am. It says there is another pick up at 2 pm and private shuttle at any time. None of these Informations are absolute, I e-mailed the reservation 4 times before departure and ended up...

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1Thank Rose N
Ripon, California
Reviewed 19 September 2016 via mobile

Great clean/friendly place to stay!! I would definitely stay here again!! It's with in walking distance to a chocolate tour. Great coffee in all of Costa Rica!! Already starting to plan our returning trip!!

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Thank freedomCV1972
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment, we are glad that the past is excellent and of course we want to relive another experencia with us.

Reviewed 8 September 2016 via mobile

Worst hotel I've stayed at in a loooong time! Mattresses are from 1970 with metal springs jamming through, lights are so dim that you can't read a book (seriously... One 20w fluorescent light bulb), and despite its location.... It is definitely NOT a quiet area. The hotel is right on the edge of a major road that head nothing but...

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Thank Ryan_Espoy
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment, we regret not having pleased the maximum and as you'd expect. We will take this comment very positively to further improve. Thank you very much.

Reviewed 19 August 2016

We stayed here recently on our trip to Costa Rica. We loved the fact that they had cute cottages, it is a family owned small business and the food cooked by the in-house chef is outstanding!! So much so that we decided to eat dinner at the hotel for 2 out of the 3 days pf our stay.

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1Thank Ravi S R
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment, fills us with motivation to continue giving our best cad day. We hope to return soon to Costa Rica. It was a pleasure to attend you.

Pembroke Pines, Florida
Reviewed 3 August 2016 via mobile

Our rental was near the breakfast area, parking lot and reception. The property is close to the center of La Fortuna. Breakfast is served at 7:30 and you get a choose of fruit platter or full typical Costa Rican breakfast (see pic) plus coffee or juice. It was hearty and well prepared. Honestly, this is the perfect little spot if...

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Thank mrsdrjvp
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment with our Trip Advisor users and especially for choosing our hotel to enjoy your holiday. We expect a next visit.

Orlando
Reviewed 11 July 2016 via mobile

My husband and I stayed here during our vacation to Costa Rica and had a wonderful time. Arenal Green is family owned and they are extremely kind and friendly. From the moment we got there, the son Marco helped us with any questions as well as setting up all our tours for the week and calling our cabs. The free...

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3Thank Angel M
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you for your magnificent reviews. We are pleased you could visit with her husband. It is an honor for our private company are satisfied with our service. We hope we can visit again in the future. We're at your service!

Reviewed 19 June 2016

Me and my friend stayed here for 5 days. I absolutely loved our stay. The hotel isn't right in the middle of town but it's an easy 2 mile walk or a very short taxi ride. Our cabin was clean and comfortable and the staff were exceptionally friendly. Breakfast every morning was fresh and delicious. For $50 a night, you...

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Thank spacefox00
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment, charm we serve. We wait again for them to enjoy. Thank you very much

North Miami Beach, Florida
Reviewed 17 June 2016

We had a great stay at this hotel. This hotel has a great view of Arenal volcano on a clear day. Which that alone is worth the stay. This hotel is like little cabins. Ours was very clean, it was very safe and quiet. We had a ceiling fan and an a/c unit in our cabin. the cabin was extremely...

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1Thank mocheerchick
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment, it was a pleasure serving you and we hope to return to enjoy even more of our facilities.

Marietta, Georgia
Reviewed 29 May 2016 via mobile

I was pleasantly surprised at how nice these cabins were! Comfortable beds and huge showers made it comfortable. Breakfast was delicious. My friend and I enjoyed a massage after a delightful walk across the beautiful property. The massage cabin is right by the river in the forest, and the natural sound was so relaxing. I love this property and will...

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Thank sassySara79
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment this makes us very gladness because for that we are working and giving the best of us, so that our clients going away with a new experience. And the spa is that we implemented and is giving us fruit. Thank you very much hope to see you soon in Costa Rica.

Las Vegas, Nevada
Reviewed 27 May 2016

I had a great time at Arenal Green. It is within walking distance to LaFortuna to hit the bars. I also walked to the water fall. so it was right in the middle good location. I don't speak much spanish but the staff was really helpful. I got a massage out in the back woods it was fantastic. I am...

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2Thank rmoore2016
Marko L, Director General at Arenal Green Hotel, responded to this review

Thank you very much for your comment fills us with gladness to know that your stay here likes me enough and you have created the Unique experience we seek to create for our customers. Thank you very much for the suggestion are already working on it. I hope to see you soon around here

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Arenal Green Hotel offers a unique experience and a personal touch to your individual needs as our guest. There are six modern, air conditioned cabins and one villa which are constructed from native wood. Even with the individual cabins, there is a feeling of family and a bed and breakfast environment. We offer a peaceful, friendly and intimate atmosphere for our guests from afar. ... more   less 

Additional Information about Arenal Green Hotel

Address: | 1 km west of the entrance to Rio Fortuna Waterfall, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $89 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arenal Green Hotel 3*
Number of rooms: 9
Reservation Options:
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Hotel Style:
#13 Spa Hotel in La Fortuna de San Carlos
#14 Romantic Hotel in La Fortuna de San Carlos
#17 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Green Hotel staff and other travellers.
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Questions? Get answers from Arenal Green Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a small kitchenette in our cabin.”
 of 5 bubbles mocheerchick, 16 Jun 2016 | Read review
“We stayed in cottage 5, which was perfect for my mother and I and had a beautiful view!”
 of 5 bubbles fionafisher905, 11 May 2016 | Read review
“To my view all rooms provide the comfort for 2 people. They do have a family room which is a bigger place for the entire family”
 of 5 bubbles spena799, 8 Apr 2016 | Read review
“Our unit was on the far end, so our Wifi was a bit weak. - Closer to the entrance probably better.”
 of 5 bubbles 285PaulH, 2 Apr 2016 | Read review
“all cabins looked the same”
 of 5 bubbles KasperVictoria, 4 Mar 2016 | Read review
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