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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
Casa Luna Hotel & Spa
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1,187 Reviews from our TripAdvisor Community

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Showing 896: English reviews
Winnipeg, Canada
Reviewed 13 March 2016

We loved this hotel. It has a peaceful, park-like atmosphere with lots of opportunity for bird watching and photography. The food at the restaurant was great. The staff went out of their way to be helpful and friendly. The open-air spa was a real treat after the many hours of hiking that we did. The trail throughout the property is...

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Helpful?
Thank PamelaFriesen
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you very much for your kind review. We love to hear when our services have been truly appreciated, and that we could contribute to your rest and relaxation. I am also pleased you have enjoyed the food at the restaurant , the open-air spa, our surroundings, and we love to hear how much our guests love this...

Winnipeg, Canada
Reviewed 13 March 2016

We stayed for 3 nights as part of a tour package. Staff are helpful, rooms are large, clean and very comfortable, AC, fridge swimming pool. Walking distance to town and zip lining. Our room included a good breakfast. and we drank the tap water no problem. Being a gardener I really appreciated the gorgeous garden and view. There is even...

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Helpful?
1Thank Maryam W
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from all of us at Casa Luna Hotel & Spa, We are Wow by reading this amazing review. I would like to thank you for the beautiful way to refer to our hotel, " This is what heaven looks like", we are all grateful for your kindness. What a pleasure it was to read this review, and I am...

Vass
Reviewed 12 March 2016

We thoroughly enjoyed our stay at Casa Luna. The room was beautiful. The view of the Arenal Volcano from the balcony was awesome. The grounds were lush and wonderful. Food was very good. We highly recommend this place and would definitely go back.

Review collected in partnership with this hotel
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Helpful?
1Thank debbiewJ378MR
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna, Thank you very much for your delightful Tripadvisor Review. It was lovely to read you enjoyed so many aspects of the hotel as the beautiful room, the volcano view, the wonderful gardens and the tasty food. You are welcome back anytime... We all hope to see you again on your next trip to Costa Rica!!!

Toronto, Ontario
Reviewed 11 March 2016

Four of us recently enjoyed 2 days at Casa Luna Resort and Spa in La Fortuna, The resort's property is quite lovely with a beautiful pool and several smaller hot pools set in secluded areas around the perimeter of the pool. The food in the resort was very good, we enjoyed a delicious dinner in the restaurant on our first...

Review collected in partnership with this hotel
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Helpful?
1Thank Dinah14
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello, Many thanks for your Trip Advisor review of your recent stay at Casa Luna. Your comments are very much appreciated, we like to read when our guests describe what they have enjoyed of our property. We strongly appreciate your feedback and we are taking care about the closet in the room, hopefully will be ready this year. We are...

Los Angeles, California
Reviewed 10 March 2016

My girlfriend and I decided to stay here because of its close proximity to the la fortuna falls and we are so glad we did. The rooms are nice and the staff is beyond amazing. Anything you need they will take care of you with a big fat smile. All in all, I would highly recommend anyone traveling to Arenal...

Review collected in partnership with this hotel
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Helpful?
1Thank royharel818
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa :-) Firstly, thank you for selecting Casa Luna to stay in your vacations, we feel very happy to read you were glad with your decision. It means so much for us when we know that our guests enjoyed so many aspects of the Hotel and we are also very proud of our staff...

Aurora, Colorado
Reviewed 8 March 2016

All the people at Casa Luna are extremely helpful and friendly. They made us feel at home and took excellent care of us. The rooms are nice and clean, the food was very good and our overall experience was very pleasant.

Review collected in partnership with this hotel
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Helpful?
1Thank Reneelg
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for your nice review. It is great to know that you felt as in home and our staff will be so happy to read your comment, every day they give their best effort to provide very good memories and a high service quality. We are already looking forward to your return visit. Casa Luna Hotel &...

United States
Reviewed 7 March 2016

5 Star service for this mid-range hotel. The staff is really amazing from Vanessa in reservations, who answered all my numerous questions promptly with helpful information. The rooms are very large and look better in person and spotless. Also, they had many nice amenities including a coffee maker. The only advice I would suggest for the rooms is to add...

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Helpful?
2Thank globalscenes33
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Thanks so much for your great review after your recent stay with us at Casa Luna Hotel & Spa. We could not be happier to read of what a satisfying and pleasant experience you had while our guest. It is nice to hear that you had obtained a helpful and friendly service from our staff in the duration of your...

San Diego, California
Reviewed 7 March 2016

Had such an amazing time at Casa Luna. I wish we could have stayed longer. Everything was amazing. They were doing construction but it didn't seem to disturb anything. My only recommendation is for the hot spas to be hotter. Then again it's nothing compared to the hot springs in La Fortuna only 10 minutes away. I'll be back!! Breakfast...

Review collected in partnership with this hotel
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Helpful?
1Thank jenna_magallanes15
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna, Thank you for reviewing your recent experience. We are pleased that you have had an amazing time at our property, and we would be honored to have you return to our hotel in the future. The temperature of the jacuzzis are between 98 to 107 fahrenheit, that is because higher temperatures are not recommended and it...

Charlotte, North Carolina
Reviewed 3 March 2016

I can' t wait to return to Costa Rica, and if I do and go to the Fortuna area, I will definitely be staying here again. The grounds are beautiful and littered with wildlife. The staff was very nice and helpful and they could plan all of your excursions for you.

Review collected in partnership with this hotel
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Helpful?
1Thank Joshua B
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from the whole staff at Casa Luna Hotel, For us it has been a pleasure to serve you during your time in our hotel. We are glad to hear that if you return to Costa Rica, you will definitely stay here again. Thank you for commenting so positive of our staff, we are delighted to know that you felt...

Seattle, WA
Reviewed 2 March 2016

This was the first of three places I stayed in Costa Rica. After a three-hour drive from the airport, a lot of it on dirt roads that reached elevations high enough that I couldn't see through the fog, this was a wonderful oasis to arrive to. Once I got settled in my beautiful room, I had dinner in their restaurant...

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Helpful?
Thank Linda B
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna, Thank you for taking time out to share this delightful review. It is an honor for us to be the first of three places you stayed in Costa Rica :-) We were all so pleased to read how much you had enjoyed your stay here. It is very rewarding to hear that you felt comfortable in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $133 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Hotel Style:
#6 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
21 questions
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 603-606 is the most modern, ground for junior suites open onto garden, first floor rooms have very large covered balconies”
 of 5 bubbles johndG6192DI, 7 Feb 2017 | Read review
“rooms views vulcano second floor”
 of 5 bubbles barbiecu, 7 Feb 2017 | Read review
“The air con from upstairs was a bit noisy so either put yours up high or use ear plugs.”
 of 5 bubbles EileenVeronicaT, 25 Jan 2017 | Read review
“Every room does NOT have a volcano view. If you must have a volcano view, request a 2nd floor room but remember its not guaranteed”
  • This is what the superior room cluster looks like
  • Standard rooms
  • Great water pressure in the shower
 of 5 bubbles JoGoes73, 23 Jan 2017 | Read review
“Take the trail in the back and take a dip in the river (hidden gem). Take a room on the second floor that have better views of Arenal”
 of 5 bubbles carskum, 30 Dec 2016 | Read review
5 of 5