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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,142 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Luna Hotel & Spa
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Showing 864: English reviews
Jaco, Costa Rica
Reviewed 4 February 2016

Very nice and green parc with lovely swimming pool an a couple of small hot tubs. Good restaurant and clean rooms with balcony. Helpfull receptionists who were so kind to mail me after I left my creditcard!

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Helpful?
Thank monique_mars
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna Hotel & Spa, We would like to thank you for taking your valuable time & effort in sharing your wonderful experience. We are pleased to know that our staff takes care of our guests, a comment like this one motivates us to continue working with dedication to achieve higher levels of services and standards. It would...

SSM
Reviewed 3 February 2016

Location, room, staff and food was excellent. Enjoyed walking around the grounds and the hot tubs and pool. Food was very good. The room was spacious and comfortable. Staff was helpful and friendly. If it was a clear day the view of the volcano would have been fantastic

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Helpful?
Thank LINSSM
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Many many thanks for your review. We are glad to read your wonderful comment, we feel so much happy to know that you enjoyed the time at the hotel and the services offered. We are sorry to read you haven't seen the volcano, but now you have a reason to come back again. The volcano is usually clear...

La Quinta, California
Reviewed 3 February 2016

The staff here are great, the locals that live in the town are so kind!!!!!!! Food is amazing. I visited La Fortuna, Jaco & San Jose. My favorite town was La Fortuna which is where Casa Luna is located.

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Helpful?
Thank imani g
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello :-) I would like to thank you for taking the time to review us on TripAdvisor and sharing your experience with us. We are more than happy to read that your favorite place was La Fortuna. It was lovely to be of service to you. We all look forward to seeing you again when you are next in La...

Saint Paul, Minnesota
Reviewed 3 February 2016

Class Luna is so beautiful. They have a short little path you can walk through and see a stream and rainforest right on the property. It's amazing and beautiful! The food was excellent, the spa services divine, and rooms were clean. Loved the relaxing atmosphere and the pool with bar was an even nicer touch. They have 3 separate hot...

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Helpful?
Thank JAW09
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from all of us at Casa Luna Hotel & Spa, We are glad to read your wonderful comment, we feel so much happy to know you enjoyed the time at the hotel. We also want to thank you for mentioning the excellent guest service obtained from our staff, we value your opinion and our staff will be so happy...

Forest Lake, MN
Reviewed 3 February 2016

At Case Luna, I felt welcomed and included. Staff went out of their way to make sure we felt at home, and took care of our every need. Front desk staff were wonderfully knowledgeable and helpful, restaurant staff made us comfortable by learning and using our names, the room staff made cute towel animals each day which delighted me, and...

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Helpful?
Thank rrrantala
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna, Thank you for taking the time to send your feedback. It gives us immense pleasure to read that you felt welcomed and included. I will be sure to recognize to the staff for their outstanding performances during your visit. We also love to read that you enjoyed the surroundings, that is what we want to offer...

Boston, Massachusetts
Reviewed 3 February 2016

This is a beautiful location. You feel like you are immersed in the rainforest with the comforts of home. A wonderful pool and hot tubs, a nice walk to town and to the waterfall. Very clean. Staff are the best part- so friendly and helpful and they remember your name from the first time they meet you!

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Helpful?
Thank sarahI3530UP
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from the whole staff at Casa Luna Hotel & spa, Thank you for taking time out to share this delightful review. We are happy to know that you got involved in the nature with the beautiful surroundings and the facilities offered at the property. I’m very happy to share your review with our team so they can be assured...

Gaithersburg, Maryland
Reviewed 3 February 2016

What a lovely property! The gardens are breath-taking and there is a private rain forest trail ... Yummy food and the friendliest staff. Our room had a great view of the Arenal Volcano - that's a view to wake up to! Would go back in a heart beat!

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Helpful?
Thank martinasM2998EA
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna, Thank you for posting a lovely review about your stay. We are so happy to read of your satisfaction with so many aspects of your onsite experience. Thank you once again for your review and we can't wait to serve you again in the future! Casa Luna Hotel & Spa!!!

A TripAdvisor Member
1 review
Reviewed 3 February 2016

The hotel was even better than I'd expected. Very nice room with front porch. Nice pool with swim up bar and happy hour specials. Everyone there was extremely friendly and helpful. Nice breakfast too.

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Helpful?
Thank A TripAdvisor Member
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for commenting positively about Casa Luna Hotel & Spa. We feel so much happy to read that you had a comfortable stay and to hear that the hotel was above your expectations. It was a pleasure to be at your service. We all very much hope to see you again on your next visit. Warm regards,...

Caledon, Canada
Reviewed 29 January 2016 via mobile

Let me start by saying that nothing worth having/doing comes easy. Casa Luna is not the easiest place to get to but it is so worth it! My daughter and I rented a vehicle for the trip. This is not the easiest drive as roads are tight, very curvy and there is no shoulder. That said, the roads we travelled...

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Helpful?
Thank Keirstyn
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from all of us at Casa Luna Hotel & Spa, Let me start by saying THANK YOU !!! It is with great pride reading your description of our property in such a magical words & certainly such glowing review is a source of encouragement to our entire team. It is always nice to read how much our guests enjoy...

Reviewed 28 January 2016 via mobile

My wife and I visited here to get dessert and drinks on my birthday. The staff was very friendly, the desserts were delicious, the drinks were great and we met some very nice and helpful people there. It is a nice alternative to some of the more expensive places at larger resorts.

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Helpful?
Thank Josh P
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello :-) I would like to thank you for taking the time to review us on TripAdvisor and sharing your experience with us. We are very happy to read of your satisfaction with many aspects as the desserts, drinks and the friendly and helpful service obtained. We would love to serve you again in the near future! Casa Luna Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $128 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Hotel Style:
#6 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
19 questions
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San Jose, California

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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room close to the restaurant, second floor- great view!”
  • Our room
  • balcony
 of 5 bubbles kloos5, 7 Dec 2016 | Read review
“A room on the second level (top) is best!”
 of 5 bubbles susanhF4929OP, 22 Nov 2016 | Read review
“We faced the volcano on the upper floor. Allowed us a balcony, a great view and extra privacy.”
 of 5 bubbles mahbube, 13 Oct 2016 | Read review
“2nd floor has the best views of the Aranal Volcano!”
 of 5 bubbles ambamberman, 11 Oct 2016 | Read review
“Great views from the second floor.”
 of 5 bubbles ForTheStory, 2 Oct 2016 | Read review
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