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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,171 Reviews from our TripAdvisor Community

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Showing 882: English reviews
Framingham, Ma
Reviewed 22 February 2016

This was not the first on our list but where we ended up staying and really liked it. The rooms are simple but a nice size with high ceilings and super large shower. Beds were very comfy. The grounds were beautiful, gorgeous flowers/plants etc... The pool was nice as were the many hot tubs- we never had a problem getting...

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Helpful?
Thank meg_arita_11
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

A very big thank you for sharing your stay with us! It has been a pleasure to serve you during your vacation days. We are very happy to read that you ended up the stay very pleased, it gives us immense pleasure. Thank you for commenting so positively of our helpful and accommodating staff. It means so much for us...

Dunn Loring
Reviewed 22 February 2016

All was fine. The service was excellent, the room was very clean, the maid was creative leaving sculptured towels with flower blossoms, and the food was excellent. We watched the Super Bowl there with some excited fans. Our room balcony offered a clear view of the changing views of the Arenal volcano. Their location is convenient for other explorations. The...

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Helpful?
Thank mbfraser9
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa !!! It is always a great pleasure to receive such wonderful compliments from our guests and we sincerely appreciate it. Thank you for commenting so positively of our helpful and accommodating staff. It is good for us to read that you found the hotel location very convenient. We appreciate when our guests take...

Milwaukee, Wisconsin
Reviewed 21 February 2016

The hotel and its surrounding gardens is beautiful. The staff was very friendly and helpful. The couples massage was awesome!! We were able to book other activities through there as well. The restaurant had very good food and was reasonably priced. Complimentary breakfast was a plus!! I definitely recommend this place!

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Helpful?
Thank AhChoo2016
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna Hotel & Spa, We would like to thank you for taking your valuable time and effort in sharing your experience at our hotel. It was great to read how you had managed to make full use of what we have on offer in the area, but we are even happier to know you have enjoyed. We...

Ottawa, Canada
Reviewed 17 February 2016 via mobile

Such a beautiful place with lovely gardens and grounds, great hot tubs tucked away behind the pool for privacy and quiet! The rooms were great, and the beds comfy. We would have preferred a king bed to the 2 queens that were in the room and wifi reception was spotty at best but the staff were incredible and breakfast was...

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Helpful?
Thank paulines992
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Thank you for sharing your stay with us !!! We couldn't be happier to read of your experience and for highlighting the areas that made your stay enjoyable. We are glad to read your well detailed review about the location, the room, the garden and the pool in our hotel. The team and I are happy to have...

Washington DC, District of Columbia
Reviewed 17 February 2016

The rooms had two large beds (perhaps queens) and a large updated bathroom with hairdryer. Also, each room has a small patio or balcony. The pool area is lovely and there are several, beautiful, secluded jacuzzis. But the most outstanding aspect of the hotel are the beautiful lush grounds. I also did a massage there. It is in a very...

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Helpful?
Thank Paulalowe1016
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, Greetings from Casa Luna Hotel & Spa !!! Thank you for this very detailed review. It was very pleasant to read of your satisfaction with so many aspects of your onsite experience, we also loved to read that you really liked the spa area and its wonderful environment. We look forward to having you here at Casa Luna...

Chula Vista, California
Reviewed 13 February 2016

We had a wonderful stay at Casa Luna. It is so beautiful and peaceful with fantastic view of the mountains from the balcony. The vegetation is lush and feels secluded from the town that is only a few minutes away.

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Helpful?
Thank gtorres80
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & spa, We are more than happy to read that you had a wonderful stay. That means so much for all of us. We are very fortunate to have an amazing view to the volcano and mountains from almost all different spots of the establishment and we love to know you enjoyed it. Thank you...

Hendersonville, Tennessee
Reviewed 12 February 2016

What a wonderful vacation spot. The hotel and grounds are beautiful with a walking path, many plants and flowers and loads of birds. The staff was exceptional and took very good care of us. The restaurant was very good and reasonably priced. We enjoyed the pool and hot tubs. Downtown La Fortuna was a 5 minute taxi drive away and...

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Helpful?
Thank BobandCarol1952
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

A very big thank you for your nice review, We are delighted that you had a memorable stay with us. I’m very happy to share your review with our team, they will be so pleased to know you felt very good care by them. Happy guests is our best reward and we definitely hope that we will see you again...

Pittsburgh, Pennsylvania
Reviewed 11 February 2016

This place was great. A real gem in the Arenal area and a great place to start our vacation. Excellent service at the hotel and the restaurant was fantastic, including the breakfast. Delicious coffee, I had mine with hot chocolate in it instead of milk and it was great. The casado meals are so great, the chicken was out of...

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Helpful?
Thank Colleen98_Sudbury
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa :-) Thank you for sharing your experience at our hotel. It gives me immense pleasure to read that you had an amazing time during your stay and thoroughly enjoyed our services and amenities. We would like to apologize for the inconvenience in reference to the building in front of your room, the building...

Arcadia, California
Reviewed 10 February 2016

Good location, excellent for leisure stay. Staff were extremely friendly and helpful. Good food too. Would be better if there was someone who could help us with our luggage from the car park to the room, especially important for elderly people like us.

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Thank Whee L
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We value your opinion and we want to thank you for sharing the experience you had during your stay. It is very rewarding to know that our guests felt happy with the location, the food and the service obtained from the staff. We don't have a bellboy but when our guests required the service, we get help from...

Hughesville, Maryland
Reviewed 10 February 2016

We found Casa Luna to be an excellent host for our trip. The restaurant is very good and it took several days to get through the menu choices, all great! Fish Tacos A+, especially poolside. The staff were very personable and all knew our names from day one. They recognized my wife's birthday with special in room treats and a...

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Thank ericdleavitt
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, You have just made our day very special with your great review. Thank you for commenting so positively of our helpful and accommodating staff. We really appreciate when our guests recognize their good performance. We are glad you have had a memorable time celebrating such an important date as is your wife's birthday and we are happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $133 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel And Spa
Hotel Style:
#6 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the trail in the back and take a dip in the river (hidden gem). Take a room on the second floor that have better views of Arenal”
 of 5 bubbles carskum, 30 Dec 2016 | Read review
“We had a room close to the restaurant, second floor- great view!”
  • balcony
  • Our room
 of 5 bubbles kloos5, 7 Dec 2016 | Read review
“A room on the second level (top) is best!”
 of 5 bubbles susanhF4929OP, 22 Nov 2016 | Read review
“We faced the volcano on the upper floor. Allowed us a balcony, a great view and extra privacy.”
 of 5 bubbles mahbube, 13 Oct 2016 | Read review
“2nd floor has the best views of the Aranal Volcano!”
 of 5 bubbles ambamberman, 11 Oct 2016 | Read review
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