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The Springs Resort and Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Springs Resort and Spa
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2,332 Reviews from our TripAdvisor Community

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Showing 2,141: English reviews
Seattle, Washington
Reviewed 19 April 2017

So many great reviews it's hard to add anything that hasn't already been said. Our family of five visited CR first week of April and spent four nights at The Springs then spent four nights at the Westin on Playa Conchal. The Springs was the highlight of our trip and we would definitely go back. We stayed in a corner...

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Helpful?
1Thank Andrea B
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Andrea B! Thank you for this 5 star review, We really appreciate all of your comments! There is so much to do off-site and especially on site, for the whole family! We really enjoy hearing you all had an amazing time here and hope it is not your last! John Picart john@thespringscostarica.com

Florida
Reviewed 19 April 2017

My family including 2 kids (ages 8 and 11) had a fabulous stay at the Springs. The resort is even more beautiful then the pictures! We had a "honeymoon suite", which was actually perfect for our family of 4 as it included a separate room with two twin beds, and an expansive outdoor area with rocking chairs, table and chairs,...

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Helpful?
1Thank FLtravels
John P, Manager at The Springs Resort and Spa, responded to this review

Dear FLtravels Thank you for such a glowing review of our property, we really appreciate your comments and hearing you enjoyed your stay with us. PURA VIDA John Picart john@thespringscostarica.com

Reviewed 18 April 2017

This place is unbelievable... The are all genuinely nice people, so helpful... even the smallest mistakes are handled right away. The grounds have natural hot pools all over. Every facility is top notch, the gym, the pools, lobby, restaurants( food sooo good) are great... I can not say enough about this place except to go see for yourself... The 1...

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Helpful?
1Thank John L
John P, Manager at The Springs Resort and Spa, responded to this review

Dear John L Thank you for your positive review. We are happy to hear you enjoyed our property. We strive to deliver the highest level of personal service and we are so proud of our staff. Yes the road can be bumpy but its all part of the adventure! We hope to have you back soon, we should have a...

Fort Lauderdale, FL
Reviewed 16 April 2017

My daughter and I enjoyed an adventure together over the summer and only splurged on one night at The Springs. It was a whole different level. When people ask me about my multi-resort trip, I always tell them they should just stay at The Springs or a combo of Peace Lodge and The Springs Resort. There are an abundance of...

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Helpful?
Thank workhardplayharder
John P, Manager at The Springs Resort and Spa, responded to this review

Dear workhardplayharder We really appreciate such a detailed and positive review! Happy to hear you enjoyed your stay with us and really hope to have you back soon! Please contact me directly when your travels bring you back! John Picart john@thespringscostarica.com

Reviewed 16 April 2017

My wife, children, and I had the pleasure of staying at The Springs for 4 days/3 nights. The service was impeccable and the front desk staff solved a problem for us that had absolutely nothing to do with the hotel: my daughter left a pair of prescription sunglasses in the back of a transit van for a tour we took....

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Helpful?
Thank Thad E
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Thad E, Thank you for an amazing review, we are so happy you enjoyed your stay. We are very lucky to have Ana and Carolina on our team and will recognize their efforts! Hope to have you back soon! John Picart john@thespringscostarica.com

Fairfield, Connecticut
Reviewed 16 April 2017

One of the greatest places we have ever been and wished we stayed longer. The rooms, view and service were excellent. The food is pricey, but of great quality and quantity (an important thing for my teenaged, growing son!). The pools are amazing and despite the hotel being full, never felt over crowded, nor did the service suffer one bit....

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Helpful?
Thank Colleen P
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Colleen P, Thank you for such a positive review! Thank you so much for your comments. We do everything possible to maintain the government owned road and have been promised a fresh paved road, we hope your next visit will be flawless! John Picart john@thespringscostarica.com

Chicago, Illinois
Reviewed 15 April 2017

We recently spent 2 nights at The Springs Resort during our family spring break (boys ages almost 11 and 7.5). It was pretty pricey (we paid $700/night), but we found it to be totally worth it. The resort is absolutely breathtaking from every angle. The natural springs are sheer perfection. We were given a free upgrade to a honeymoon suite...

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Helpful?
Thank geezie03
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Geezie03 Thank you for such a positive review, we really appreciate hearing these comments. Hoping to have you back soon John Picart john@thespringscostarica.com

Raleigh, North Carolina
Reviewed 14 April 2017

Simply amazing views of the volcano and gorgeous, spacious rooms that are remarkably soundproof since we had a lot of families staying in rooms around us. The pools are beautiful and warm and our two kids (9 & 11 yrs) LOVED the waterslide in the lowest one - I'll admit, even my husband and I loved that part... Pretty typical...

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Helpful?
Thank Mnrichar
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Mnrichar Thank you for your positive review, we appreciate all of your feedback! I really hope you can return soon and we can get another chance at a 5 star stay! Thank you again! John Picart john@thespringscostarica.com

Texas
Reviewed 12 April 2017 via mobile

Sadly, I'm writing this review all too late. My fiancé and I took a trip to Costa Rica after our engagement and staying at The Springs Resort and Spa was the best decision ever! The service was amazing! The rooms were amazing! The grounds were amazing! Every room as a view of the volcano. Waking up to that was simply...

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Helpful?
1Thank Sposa2017
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Sposa2017 Congratulations! Thank you for staying with us for such a special occasion, I am so happy to hear you enjoyed your stay! Do we smell a wedding stay soon? Pura Vida! John Picart john@thespringscostarica.com

South Houston, Texas
Reviewed 12 April 2017

Where do I start?? The journey in is well....it was interesting, we rented a 4x4 manual "Jimmy" which was in no way a "Jimmy" to U.S. standards. The roads are pretty rough and when they say "bridge ahead" please for the life of me STOP!! (cars are coming straight for you) and once you reach the resort the mile or...

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Helpful?
1Thank Wiley G
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Wiley G Thank you so much for this 5 star review! We really appreciate your comments and hope to have you back soon! John Picart john@thespringscostarica.com

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $477 - $1,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#4 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have vaulted ceilings. All rooms have impressive Arenal Volcano views.”
emilioj986, 24 May 2017 | Read review
“Stay here longer than 2 days to get it all done.”
X8669QOkellyp, 23 May 2017 | Read review
“Volcano view”
TravelGirl11238, 17 May 2017 | Read review
“all rooms are different so review the pics they offer to determine what type of room you want, they also have private villas”
greeneyes624us, 10 May 2017 | Read review
“Most rooms have a volcano view, there is a bit of walking back and forth to the main building for meals, spa, pool and hot springs, etc.”
gaosborn54, 4 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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