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BEST WESTERN El Sitio Hotel & Casino

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BEST WESTERN El Sitio Hotel & Casino
BEST WESTERN El Sitio Hotel & Casino
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300 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN El Sitio Hotel & Casino
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Showing 203: English reviews
Houston, Texas, United States
Reviewed 2 February 2017

this is a very nice hote. Nice rooms, good AC, Service at the front desk was excellent. the pools are huge and well maintained. The Manager Herold Ovares Mora, will bend over backwards to assist you. He knows what customer service is about. Make reservations ahead of time because this place stays booked. The food is excellent as well.

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Helpful?
Thank DouglasShe
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Douglas, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Reviewed 1 February 2017

My husband and I stayed 2 nights at this hotel at the end of Jan 2017. We were forced to stay the second night because we prepaid for the nights on expedia. There is a bar directly across the street from the hotel and the music began around 9pm and continued until 6am with insanely loud base. Earplugs did not...

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Helpful?
Thank Lauren M
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the...

Montreal, Canada
Reviewed 30 January 2017

We were flying away from Liberia, so we decided on this hotel for the last part of our stay in Costa Rica. The hotel is located in the heart of the city, close to many restaurants and about 15 minutes from the airport. It is not too big, with nice ground, large trees and lush vegetation throughout. Watch out for...

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Helpful?
Thank Jack N
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear ,Jack Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Calgary, Canada
Reviewed 26 January 2017 via mobile

Clean rooms with AC. Pool was super cold which was pretty nice on an insanely hot day. The grounds were clean. The restaurant was alright, nothing special. The second night we were staying however our electronic door key stopped working, and we were offered to stay a night in another room while they waited on the manager. Since I was...

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Helpful?
Thank Amanda R
Reviewed 20 January 2017 via mobile

At first seemed really nice. The building is beautiful. We entered our room and the air conditioner is leaking into a small garbage pail. The small pail is filling up very quickly so we called the front desk for a bigger bucket and while we were gone they put a towel under the tiny garbage pail. The next day when...

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Thank naomidamphouse
Chico, California
Reviewed 9 January 2017 via mobile

Stayed here for one night as we got into Liberia late. They ran out of keys but were johnny on the spot to let us in room Room very clean good hot water. Nothing special hotel. People very nice Breakfast was okay at best. Would stay again Walking distance to food

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1Thank Chicojenn
San Diego, California
Reviewed 6 January 2017 via mobile

This place is horrible. We had a late inbound flight, so booked the hotel thinking it would be a great place to crash, before our travels began. Ended up ruining the first 2 days of our trip due to not sleeping at all the first night. The nightclub across the street blasts music until past 5am, beds are uncomfortable, and...

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1Thank khar7
Kalispell, Montana
Reviewed 2 January 2017

We did not stay at this hotel, but our tour guide stopped here for breakfast. Breakfast was buffet style and quite delicious! Outside dining, near the pool and very comfortable. The food was fresh and a good mixture of traditional Costa Rican food as well as scrambled eggs.

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Helpful?
Thank DreamcatcherLodge
Reviewed 15 December 2016

We spent 3 nights here, one on the east side (quiet but not handy to the pool) and 2 pool side (convenient but noisy). We loved the grounds, especially the giant Guanacaste trees and the lagoon, which is filled with snowy egrets and other birds and lagartos. The included breakfast was quite good, and the poolside bar service very reasonable....

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Thank Patrick C
Big Corn Island, Nicaragua
Reviewed 11 December 2016

We are currently staying at this hotel (3 nights) We booked this hotel through Air Miles before leaving Canada. The front desk staff was very friendly and efficient. The room is large and very clean with a large window that faces east (the Pan-American Hwy). There is hot water in the sink but not in the shower. We find the...

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Thank D P

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Best Western El Sitio Hotel & Casino offers 52 standard rooms, complete with 2 queen-size beds, air conditioning, cable tv, coffe maker, hot water showers, hair dryer, safe box and closet. Our hotel site is beautifully landscaped with jungle flora surrounding two shimmering pools... One for adults, one for children. We also have tennis courts, a gymnasium and play areas for kids. In addition, we have facilities for meetings and events with capacity for 300 guests.Located in Liberia, capital city of the Guanacaste region, Best Western El Sitio stands adjacent to the Panamerican Highway, just 30 minutes from the beautiful tropical beaches of the Pacific. Visitors have easy access to a myriad of activities including surfing, sailing, fishing and SCUBA... And close proximity (25 minutes by car) to Costa Rica s national parks with waterfalls, bike trails, capony tours and more ... more   less 

Additional Information about BEST WESTERN El Sitio Hotel & Casino

Address: 175 Mts | next to Plaza Santa Rosa, Liberia 13450, Costa Rica
Region: Costa Rica > Province of Guanacaste > Liberia
Price Range: $94 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN El Sitio Hotel & Casino 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Best Western El Sitio Hotel And Casino
Best Western El Sitio Hotel Liberia
Best Western Liberia
Liberia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Sitio Hotel & Casino staff and other travellers.
15 questions
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San Leandro, California
over a year ago
Aquinnah, Massachusetts
Austin, Texas
10 months ago
over a year ago

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Questions? Get answers from BEST WESTERN El Sitio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps the rooms on the pool side are quieter than the ones toward the street.”
 of 5 bubbles Wefish88, 13 Feb 2017 | Read review
“Noise lavel might be less on the pool garden side”
 of 5 bubbles viking226, 11 Feb 2017 | Read review
“Facing the pool provides a lovely view”
 of 5 bubbles 398KellyM, 2 Feb 2017 | Read review
“Do not stay here”
 of 5 bubbles H6400VFlaurenm, 1 Feb 2017 | Read review
“When you take taxi to the airport ask the driver to use the meter (Maria). It will be less than $15, not 20-25 as we were told.”
 of 5 bubbles jackn218, 29 Jan 2017 | Read review
5 of 5