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Reserva Conchal Beach Resort, Golf & Spa

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Cabo Velas Reserva Conchal, Playa Conchal Costa Rica
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Traveller (246)
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Room & Suite (458)

About

#3 of 4 hotels in Playa Conchal
Location
Cleanliness
Service
Value
Reserva Conchal is a luxury eco-resort built with the environment and sustainability in mind. We are a community development on a 2,300 acre (930 hectare) property that, according to our master plan, will have approximately 2,000 residential units, a Beach Club, a golf club, spa and much more. All these are being developed under a Guanacastecan concept that is respectful of nature, terrain, climate, flora and fauna.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Poolside bar
Beach
Golf course
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Tennis court
Airport transportation
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Concierge
Non-smoking hotel
Laundry service
Self-serve laundry
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Room features
Air conditioning
Private balcony
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
312Reviews24Q+A64Room tips
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iwonek wrote a review Aug 2022
County Cork, Ireland429 contributions106 helpful votes
We did spend an amazing long weekend in Conchal resort. The pools were amazing, accomodation really nice. Staff was very helpful. Spa, food and drinks were very good. Also an amazing beach very close to the accomodation. It was clean, with lots of shade if needed and not too crowded.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TravelGatos wrote a review Jun 2022
New York City, New York888 contributions145 helpful votes
My husband and I booked a golf lesson + 9 holes of golf with Oscar David at Reserva Conchal, he was the most patient and gracious instructor I have ever encountered. He started with the basics, then we went to the driving range and then eventually on the course. I haven't played golf in about 20 years so his patience with me was greatly appreciated. Highly recommend this if anyone is looking for someone to teach them golf basics on vacation (or at any other time). We had to leave the following day, but if we were staying longer, we would have booked him a second time. Thank you so much Oscar, I may start playing golf at home!
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Date of stay: June 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mlg10424 wrote a review Jun 2022
Minneapolis, Minnesota3 contributions3 helpful votes
Most recently my wife and I traveled with our entire family to the resort. We reserved 3 rooms via our travel agent. The food was just o.k. Our daughter and grandson's suitcases were inadvertnly placed in the wrong van by hotel staff going to visit a volcano. My daughter realized the mistake at the airport when she could not find her bag. It wasn't until a day later that the hotel realized the mistake and located her two bags. My wife Kristine has spoken to the hotel manager's on a number of occasions over a period of 2 days.We have spoken to Margie on Sunday at 2 p.m. and 5 p.m. My wife spoke to Yovan on 2 separate occasions on the 20th. My wife had him on speaker phone and I was able to listen to the conversation. Initially he accused us of not paying our bill, which is ridiculous since we booked the trip through a travel agent. and it was paid in full. After discussing it we simply told him we wanted our suitcases sent to us. He suggested that we travel back to Costa Rica to pick them up, which is also ridiculous. He indicated that he had no mechanism to send them back to the U.S., which I don't understand as Fedex, DHL, etc... provide this type of service. Other than being very condescending and rude to my wife he was no help. We had to enlist the help of a local tour guide in the area to retrieve the suitcases. The treatment by Yovan was very unprofessional and hostile. I'm sure this is not how Westin wants their guests treated.
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Date of stay: June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Misty J wrote a review Jan 2022
1 contribution
This place is 5 stars! Really amazing. Private with a secure entrance & a guard seems like 24/7. Beautiful scenery on the property & views from our condo. The pool was so clean & well tended to. There was all kinds of wildlife on the property including monkeys, iguanas, & insects of all varieties & that's just what we saw. We didn't go to the Beach Club so I cannot say anything about it, but it was nice to have the option to go. We kept ourselves busy doing other activities & exploring. The condo itself has a fully stocked kitchen with eating & cooking utensils. Full, clean refrigerator. Nice decor. Trendy & classy. The A/C got very cold, which we liked especially at night. We hope to be back again sometime soon!
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gordon S wrote a review Jul 2021
2 contributions
I do not dole out many compliments when it comes to travel and resort accommodations. But in this case, I would be remiss not to mention a few words about Angelica Ruiz, who worked the registration process on behalf of W Reserva Conchal. As recent guests of the W Resort, my wife and I were completely overwhelmed with appreciation for the quality and service that we generously received from Angelica. Not only did she make us feel connected to the best of what Costa Rican hospitality offers, but she went out of her way to make sure that all our accommodations were met with nothing less than a high standard of excellence. Words could not fill up the page to adequately describe our appreciation for Angelica’s character, but also to say, we feel privileged to have met her during our two trips to the W Resort within the past 3 months. When it comes to building and organizing a successful team in business, I believe that Angelica exemplifies the quintessential core of solid branding and presents skilled abilities in the areas of operations on behalf of the W. My wife and I were fortunate to stay in Room 1401, and the ocean view from our room put a punctuation point on our overall experience. I highly recommend the W to others who may be visiting the Guanacaste Coast.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: Check out Room 1401...We loved the dual shower features.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fourteau Thomas wrote a review May 2021
1 contribution2 helpful votes
The hotel staff in itself is very friendly and the facilities are of a good standard but there is a real management problem when it comes to follow up with customers problems. I have been requesting via e-mail to fix invoice problems and also Bonvoy credit issues. I have been told they are working on it and nothing happens. I have sent many more e-mail without any response from the hotel management which is absolutely not acceptable. Mr Albero Cortés, resort assistant manager, is simply ignoring my emails. Not acceptable for a resort that pretends to be sitting at this level of standards. This experience is making me think that I will not return to this resort and I will certainly not recommend it either to my friends or colleagues. I also think that it is delivering a bad image from the Marriott brand in general. Thomas Fourteau
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Siman wrote a review Apr 2021
4 contributions6 helpful votes
We have been coming to the beach club for 1 week now and staff have been great and very courteous. Today we had this new supervisor, ERIK, come attack us as we were walking in for not wearing a mask. I told him that I had one mask only (my husband's) and I had forgotten my mask at home and requested him to give us an extra mask. He refused to help us (even though there is a whole stack of masks in the server station) and asked us to go to the golf shop to purchase one, and we said OK. 15 minutes later, Erik sent a server to get our condo number and THREATENED our condo manager that if we do not wear a mask he will ensure we lose access to the beach club! That's horrible customer service. Erik is in the wrong business if he wants to CREATE TROUBLE for his customers instead of helping them out to have a good experience. All he had to do was give us a mask, or let it go today when I honestly told him we had only one mask and I had forgotten one mask at home. Please train your staff to have a more polite, professional, cooperative and expansive approach with customers rather than such a threatening, intimidating, 'do as I say or else I will harm you' threatening tone. This has left a very bitter taste in our mouth and I will be escalating this to top management if this ever happens again. We do not come here and spend our time and money here DAILY for breakfast and lunch to be spoken to this way by rude staff. I am sure that our experience will be more positive moving forward, and thank you for taking the time to rectify this situation with this specific rude employee.
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Date of stay: April 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Kim Guillen wrote a review Jan 2021
1 contribution6 helpful votes
This Saturday we had an inconvenience with a woman that is the supervisor in Rerserva Conchal pool. This is the situation, my son currently has some food allergies, for that reason I have to bring all the time his prepared food to any place that I visit. Today, this supervisor came to us with a bad attitude and she sent us to give my child food in the beach, as we cant enter and give him the food that I brought to him there, she told us that we have to buy his food there (despite of his allergies). Please note that the rest of the family have been consuming the food of the restaurant every day (around $150 In total per day) My son was the exception for his allergy, as I mentioned. She sent an email because she took it personal to ban our entrance to Reserva Conchal facilities and the managers didnt take our version into account, they just vet our entrance there for 10 days!! A the day before this supervisor had a problem with another family, the treatment was also awful with them. What is happening with the empathy of your employees in these situations? Do you know what can happen if anyone consume any food with some allergy restriction? They lost around 12 clients and the didn”t care. 👎🏼
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
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GregLypowy wrote a review Mar 2020
Halifax, Nova Scotia9 contributions1 helpful vote
We just finished a 7 day stay at the Westin Playa Conchal and highly recommend it. All staff were so friendly and dedicated to making sure we had a good time. The restaurants are amazing - must try Bamboo and Faisonella! In fact all of the food was great, even the buffet offered a good selection for kids for breakfast and lunch. Some of the evening theme nights on the buffet proved a little challenging for the kids - so there was always room service! The excursions we booked with Erik in the blue shirt on the beach were AMAZING! Great value, and each tour guide was so personable. Recommend the monkey/river tour, half-day boat excursions with Life is Better at Sea, zip lining, and fishing! The hotel is located on a public beach but the vendors are well mannered and will not continue to harass you if you say no. We borrowed the hotel’s boogie boards one afternoon and had a blast. We are sad to be leaving and can’t wait to come back!
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Date of stay: March 2020
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Rob D wrote a review Feb 2020
Toronto, Canada9 contributions3 helpful votes
Just returned from a week in CR and loved everything . We started by getting liquor at the CR duty-free , prices are good compared to Ontario , 2 - 1L of Bacardi $26 US . We took a EcotransCR transfer for 6 of us to Reserve for $90 US . We rented a condo and heard the place is big so we decided to get a golf cart for $300 the week . We used the free shuttle for the first day is was ok but did have to wait bit . We also wanted the cart to go for groceries and the nearby towns as carts are allowed on the streets , so glad we got one it was super fun and could take the short cut thru the golf course to nearby towns. The Golf course is real nice , a little dry but in great shape . We decided to to get a 3 round pass for $400 vs the $160 per round . Our older kids surfed with Point Break surfing in nearby Playa Grande for $55 each including the pick up and return to our condo . These guys were great they got everyone in the group up and riding waves quickly . The food there is great and reasonable , must go to Gracia in Mar Vista and the Patalonia in Brasito . We had a great time visiting all the nearby towns and felt safe every minute , even on a couple of late night drive homes , I can't say enough good things about place we had a great time . Hope some of these details help you make your decision to visit here you won't be disappointed ( as long as ur up for some 30 degree heat 7 days a week ). Enjoy !!
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Date of stay: February 2020
Location
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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PRICE RANGE
US$352 - US$649 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
reserva conchal hotel playa conchal
LOCATION
Costa RicaProvince of GuanacastePlaya Conchal
NUMBER OF ROOMS
39
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Frequently Asked Questions about Reserva Conchal Beach Resort, Golf & Spa
Which popular attractions are close to Reserva Conchal Beach Resort, Golf & Spa?
Nearby attractions include Playa Conchal (0.2 km).
What are some of the property amenities at Reserva Conchal Beach Resort, Golf & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Reserva Conchal Beach Resort, Golf & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Reserva Conchal Beach Resort, Golf & Spa?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Reserva Conchal Beach Resort, Golf & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Reserva Conchal Beach Resort, Golf & Spa?
Conveniently located restaurants include Papaya Restaurant, Soda Brasilito, and Masala Indian Restaurant Brasilito.
Are there opportunities to exercise at Reserva Conchal Beach Resort, Golf & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Reserva Conchal Beach Resort, Golf & Spa have airport transportation?
Yes, Reserva Conchal Beach Resort, Golf & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Reserva Conchal Beach Resort, Golf & Spa located near the city centre?
Yes, it is 0.1 km away from the centre of Playa Conchal.
Are any cleaning services offered at Reserva Conchal Beach Resort, Golf & Spa?
Yes, laundry service and self serve laundry are offered to guests.
Does Reserva Conchal Beach Resort, Golf & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.