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Costa Rica Marriott Hotel San Jose

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Costa Rica Marriott Hotel San Jose
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1,714 Reviews from our TripAdvisor Community

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Showing 1,409: English reviews
Norfolk, Virginia
Reviewed 2 June 2015

Spent 4 nights at this wonderful establishment. The entire hotel is very clean, staff is courteous and tends to your every need. Food was impeccable. Would definitely make a return visit. Our room had a view of the long stone driveway. Heated outdoor pool was relaxing after a long day enjoying the city and surrounding country areas. 24 hour gym...

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Helpful?
1Thank wrldtrvl2013
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello, Thanks for your review. This is what we strive for everyday, making you feel at home, and is great to know that once more, we´ve done it. It is a great team effort, but we commit every day to do it because we know there is nothing better than staying at your own home! See you soon, Adriana Mesén...

Atlanta
Reviewed 2 June 2015

Stayed there on business trip... Just wonderful place, with cool breezes blowing through the verandah at breakfast.. Peaceful and calming as well. rooms were very well maintained. food was just okay at the casual dining location within the hotel.

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Helpful?
Thank AU046
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello, Thank you for your review. it is a very relaxing atmosphere indeed. Some guest on business trips like yourself, like to use the meeting rooms available in the lobby to host their own business, they are fully equipped with flat screen, audio and projectors, comfortable chairs and of course food service. One place to have it all, work and...

Mexico City, Mexico
Reviewed 31 May 2015

Was there on business travel May 3rd thru May 8th. Although hotel looks good and clean, service is slow. Good breakfast service but lunch and dinner service, specially lunch served on the terrace (outdoors) was disappointing due to the many flies wondering around. Three times I requested simple things as: 1) a mending kit; 2) a toothpaste/toothbrush set and they...

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Helpful?
Thank dcsilvap
AdrianaMesen, Guest Relations Manager at Costa Rica Marriott Hotel San Jose, responded to this review

Hello, Thank you for your comments. It is because of reviews like yours that we really improve. We are currently tracking the issues, advising our staff to respond in a more promptly manner, we always want our guests to feel right at home, and we are know for going the extra mile to achieve that. We are already providing more...

Boston, Massachusetts
Reviewed 28 May 2015

I've been traveling to Costa Rica for the past 3 years, every three months and sometimes twice a month for business purposes. I’ve stayed at the Windham San Jose Herradura not far from the Marriott during my first few visits to the country. I have always stayed with the Marriot chains on my travels but never in Costa Rica. During...

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Helpful?
2Thank Omarrregalado
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello Omar, We love you! Every time you come it is a real pleasure to have you here, we are more than business, we have grown into a real friendship relation, were we take care of you and you relax and enjoy a good drink after a long day of work. It´s great when friends visit us! See you soon,...

Reviewed 28 May 2015 via mobile

rooms were amazing. The wifi was excellent. The staff was very helpful. And a special thanks of Victoria for helping us by answering some questions and great customer service. We'll be sure to back for our next visit to Costa Rica.

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Helpful?
Thank KeanReuRm
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Dear Kean, We are looking forward to have you again as a guest. We love recurrent guests, we develop a bond that goes far beyond from knowing your name, we know how you like your coffee, how you like your eggs, how you like your bed, that is one of the aspects we love about our job -be able to...

Dallas
Reviewed 28 May 2015

Frankly, I had a hard time deciding how to rate the "Costa Rica Marriott Hotel San Jose." In a nutshell, the hotel and grounds are beautiful and the staff helpful, yet the property is located on the edge of a downright spooky industrial zone. At least Marriott's website accurately describes the hotel's location: "700 meters west from Bridgestone/Firestone" plant. The...

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Helpful?
2Thank Zotemail
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Dear Zotemail, Thank you for your comments, the beautiful about having this communication is that we can learn what you need to evolve nd be better. I would like to let you know that because you wrote this comment, we are planning to activate during the weekends, and what does this mean? That there will be live music, baking classes...

Birmingham, Alabama
Reviewed 27 May 2015

We stayed here after spending a week at the other Marriott on the Pacific coast, which was also exceptional. The staff was very friendly and the prices for food and drink reasonable. We loved the spa and would recommend you take advantage of it on your first day, since you can use the facility for the duration of your stay....

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Helpful?
Thank Larry W
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Dear Larry, Thank you for your comments, Kuö Spa is inspired by Costa Rican coffee and the rainforest. It is such a relaxing and invigorating place to be! I love just walking in, and the gift shop is so convenient, they carry from jewels to treatments to feel pampered at home also; we have treatments and massages designed specially for...

Leland Nc
Reviewed 27 May 2015

Hotel was 10 minutes from the airport which was very convenient and very close to downtown San Jose, great for An inexpensive cab ride, but not so great for sightseeing. Hotel is a beautiful typical Spanish style hacienda lovely gardens and grounds. Staff was very helpful and friendly. Rooms were of average size and as had been noted in other...

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Helpful?
1Thank Donna S
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello Donna, Well, you really gave great recommendations on your review, it shows you really took advantages of all the convenient amenities we offer. Thank you for staying with us, it was a pleasure to have you, we hope to see you soon. I´m happy you were able to see the volcano, did the right thing by going there in...

BigApple
Reviewed 27 May 2015

I stayed here for 4 nights. No need to exchange for local currency if you are only there for a few days. I exchanged a small amount of money at the airport and the fees were not worth it. I used the Colones whenever I can but they prefer dollars almost everywhere. I believe Airport pickup is available but for...

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Helpful?
1Thank BigAppleCheesecake
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello, Thank you for your comments. Costa Rican economy is very flexible and it is easy to use dollars almost everywhere. The airport pick up from the hotel is available for the same price, $15 and if you travel within a big group, shuttles are also available for $22. It delightful when you find friendly staff with and great customer...

San Salvador Department, El Salvador
Reviewed 27 May 2015 via mobile

The hotel has a beautiful colonial design. The checking went smooth and they were very helpful. The rooms where clean, the rooms have a nice view of drive range. The executive floor has a decent buffet, the breakfast fine. The bar is really nice place to take a beer, the only complaint are prices. The hotel prices are above average.

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Helpful?
Thank Jlfrances
AdrianaMesen, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San Jose, responded to this review

Hello, Thank you for your comments. Remember, we also have the option of mobile check in, you can check in from the plane, and just come in to get your key, directly to your comfortable room and crash on the bed. Have you ever done that? I recommend you do, Marriott´s beds are the most comfortable and cozy, a nap...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Costa Rica Marriott Hotel San Jose

Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $250 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Costa Rica Marriott Hotel San Jose 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Costa Rica Marriott Hotel San Jose staff and other travellers.
38 questions
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Smithfield, Virginia, United States
Roanoke, Virginia

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Questions? Get answers from Costa Rica Marriott Hotel San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West wing rooms are quieter and have a better view”
carlos0996, 16 May 2017 | Read review
“All of the poolside rooms have little terraces...nice. Or the executive room with terrace...great terrace!”
PattiTraveler777, 12 May 2017 | Read review
“Higher floors are a bit nicer! Gym was absolutely top notch for those looking for a solid workout...”
VanKB68, 5 May 2017 | Read review
“A pool view or a mountain view are great choices but indeed, there are no "bad rooms here.”
Jinglegirl, 28 Apr 2017 | Read review
“High floor overlooking pool”
Joski69, 25 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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