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Costa Rica Marriott Hotel San Jose

1,880 reviews
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Traveller (1322)
Room & Suite (360)
Dining (187)
Overview
  • Excellent63%
  • Very good27%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“coffee plantation”(103 reviews)
“beautiful hotel”(146 reviews)
“driving range”(78 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,880)Write a Review
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925
433
107
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25
Show reviews that mention
All reviewscoffee plantationbeautiful hoteldriving rangethe executive loungecosta ricasan joseclose to the airportperuvian restaurantla isabelagift shopbeautiful groundstennis courtssports barhacienda stylegolf coursemain restaurantindustrial area
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491 - 495 of 1,534 reviews
Reviewed 24 December 2015 via mobile

This was our second time at the hotel. As with the first, we were visiting friends and then catching a flight. Beautiful grounds and pool/spa areas. Lovely views. The sort of amenities one would expect from a high-end hotel. Two main restaurants, both quite good....More

Thank Redmcx
Response from Adriana M, Social Media Coordinator at Costa Rica Marriott Hotel San JoseResponded 20 January 2016

Hello, Thank you for your comments and thank you for choosing to stay with us for a second time, we are glad to know you enjoyed your stay! hope to see you next year again, sunny regards, Adriana Mesen

Reviewed 23 December 2015

Simply put 'WOW",three restaurants with amazing food,accommodations are first class,the staff is typical Costarican "down to earth warm,highly educated and friendly. If you ever have the opportunity to stay in the San Jose area,don't you even think of staying any place else,trust me,I know what...More

Thank jay c
Response from Adriana M, Social Media Coordinator at Costa Rica Marriott Hotel San JoseResponded 20 January 2016

Hello, Thank you for taking the time to comment about us! What a wonderful description of Costarican people, next time you visit us make sure you enjoy a treatment at Kuö Spa for a full Marriott experience, we recommend the coffee scrub to round up...More

Reviewed 22 December 2015

Warning, this hotel is not fully responsible... some weeks ago I went to the hotel and my car suffered a damage in the hotel's parking-lot. I reported this event to the hotel and some days later I was contacted by the "Loss Prevention Manager"... I...More

1  Thank Johan S
Response from Adriana M, Director de Relaciones con Clientes at Costa Rica Marriott Hotel San JoseResponded 23 December 2015

Dear guest, We are sorry about your perception on this experience, we understand how this can be a difficult situation for you; however we can assure you that our Loss Prevention Manager did investigate to all his esxtend, the best way to help you solve...More

Reviewed 22 December 2015 via mobile

Everything was outstanding - staff was top notch. A big thank you to Maria Santamaria in loss prevention who helped us with a medical issue with our son. She went out of her way for so many little details and always had a smile. The...More

Thank ExAAemployee
Response from Adriana M, Social Media Coordinator at Costa Rica Marriott Hotel San JoseResponded 25 January 2016

Hello, Thank you for your wonderful comments. Going to the executive lounge is a great option, as you mention, it offers a great variety of hot and cold items to choose from at a flat rate. Hope you enjoyed your visit, and to see you...More

Reviewed 22 December 2015 via mobile

This hotel topped the hotels I have been in this year. We stayed for four nights. The backdrop was the golf course with the mountains. The room was just right and the beds were to sleep in late. Too bad we had trips out each...More

Thank gerardo d
Response from Adriana M, Social Media Coordinator at Costa Rica Marriott Hotel San JoseResponded 25 January 2016

Hello, Thank you for your review. Marriott´s signature is comfort, and those beds are designed under high brand standards, so you can rest as much as you need and feel renewed while away from home. Great tips about the taxis, not all of them would...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$172 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1322)
Room & Suite (360)
Dining (187)
Pool & Beach (184)
Amenities (156)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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jc30
8 February 2018|
AnswerShow all 5 answers
Response from stw002 | Reviewed this property |
there should be one on their site because i sent email to get information on the Shuttle to and from the airport.
1
Vote
Edwin Q
2 November 2017|
AnswerShow all 2 answers
Response from stw002 | Reviewed this property |
I don't remember seeing any during the week but i'm sure they would make one if you asked. I will be there in a week and will update.
1
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Room Tips
"Ask for a room overlooking the golf driving range."
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"Don't accept a newly decorated room"
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"The hotel airport shuttle is free. Next time I will have the travel agent make sure she calls and gets the..."
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"Rooms on the back have an amazing mountain view."
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