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Puerto Azul Boutique Resort & Marina

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Puerto Azul Boutique Resort & Marina
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159 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Vancouver, Canada
Reviewed 1 week ago

Had to cancel for health reasons and was sent a cancellation bill for $85, BUT, when I got my bank statement they had charged $192!! I have been trying to remedy this with them and booking.com and don't seem to be getting any satisfaction, nightmare!!

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Helpful?
Thank Bonnie P
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

We are deeply sorry, that you were unable to visit us at Puerto Azul Boutique Resort and Marina. Regarding what you've metioned about double charge to your card, i'd like to offer myself to follow this situation up, please send me an email to jeferecepcion@hotelclubpuertoazul.com, in order to provide you a prompt solution to this matter. Best Regards.

Reviewed 2 weeks ago via mobile

Spent a couple of nights with my spouse and 2 yr daughter in one of the tower's condos. Super clean and fully equipped kitchen, comfy bed, although they had to bring another bed for my daughter that wasn't comfy at all at least for an adult. Breakfast at the restaurant was very good, very Tico food. Puntarenas doesn't gave the...

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Helpful?
Thank OACG
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

We are thrilled that our service and facilities were beyond your expectations. We take special care on every single detail for pampering our guests with the best service in Puntarenas, and we are deeply proud that we were able to deliver that promise to your family. As you mentioned, our appartements are desing to cover all the needs of todays...

Reviewed 3 March 2017 via mobile

This resort provides great value and service. Located across the street from beautiful Costa Rican beaches, this is an amazing getaway. If you wish to spend time on the property or explore the neighboring city, you can. While not centrally located, the hotel is a quick cab ride away from the city; this is perfect for those who wish to...

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Helpful?
Thank Eldridge S
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

Dear Mr. Eldridge S. Thank you for your comments, our team gives its best every at every moment, just for giving you a little of the taste of the warmth that distinguishes Puntarenas and its inhabitants, and we are proud that you had a good time with us. Please, next time in costa rica come to visit us were always...

Zurich, Switzerland
Reviewed 19 February 2017

Very responsive and effective front desk support for any trouble if any. Outstandingly positive customer care attitude is afforded by both management and clerical staff, even if extra mile is required. Nice location and infrastructure although not deluxe standard. Clean and spacious rooms/apartments (later with new and complete equipment). Although on main artery road, especially towards estuary side extremely quiet...

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Helpful?
Thank Claude J
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

Dear Claude, Thank you so much for your positive feedback and recommendations of our property. We are glad to read you had enjoyed the selection of food, facilities and accommodations. In addition, we thank you for your highlights about our caring attitude; we attempt to offer the best customer service that everyone deserves. We hope to welcome you back in...

Brighton, East Sussex
Reviewed 24 January 2017

Firstly...the views from our room in the apartment are fantastic! However..probably helped by a free upgrade from the standard garden/pool room we booked through Expedia... However thank goodness we got the upgrade..the standard rooms are like the chalets you used to get at butlins! Seriously!! I think that we are the only Brits staying here..and some of the staff speak...

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Helpful?
Thank Vicki208
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

Dear Vicky, Thank you very much for choosing our hotel as destination for your holiday, we appreciate you had taken the time to write about the experience here. It is good to hear you valued the free upgrade to tower suite we offered you, whit its stunning views of our beautiful Puntarenas. Besides, your feedback about general stay is valuable...

Cartago, Costa Rica
Reviewed 22 January 2017 via mobile

It is nice, clean have great service and it is very close. Also I got a discount on my stay so basically was a stole. Free buffet breakfast is fantastic! Very recommended.... If you want and upgrade book the tower suites.

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Helpful?
Thank RobertoVarelaV
Anchorage, Alaska
Reviewed 12 January 2017 via mobile

I don't know how this hotel compares to other hotels in the city, but for the price, I was not impressed. I have stayed in some pretty shoddy places and this was in no way the worst, but felt like more of a $50/night motel rather than what we paid for a double room. The peeling laminate floors, staticky TV,...

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Helpful?
Thank Rachel L
Miguel A, Director de Recepción at Puerto Azul Boutique Resort & Marina, responded to this review

Dear Rachel L, Thank you so much for highlighting the friendly staff and goodness of our food variety. Besides, we appreciate the opportunity to welcome you and let us know your opinion about us. We truly sorry the room was not as expected, and you can be confident we had followed up your observations, due to this is not the...

Denver, Colorado
Reviewed 9 September 2016 via mobile

The staff were excellent and went out of their way to accommodate each and every request. Room was well above average and hotel grounds were well maintained. food was excellent and well worth the price, breakfast came with the room cost and again excellent. Thank you

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Thank mcpo1941
Reviewed 29 August 2016

Great views all around, complete kitchen, comfortable rooms with ice cold A/C, laundry machine & dryer in apartment. Terrace is large and great for sunset watching / lounging. The rooms were clean, and modern decorated. Bed was hard, but slept well on it. Secure ample parking with guard. Only downside is stores and supermarkets are a bit far to walk...

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1Thank hdoller
Raleigh, North Carolina
Reviewed 26 July 2016

This is a nice location to visit punta arenas, costa rica. The friendly staff and the food was great. Erik at the front desk make the check in very fast and help my father of 90 year old get our room cool and set up on time. The pool was clean and the boats on front of the hotel give...

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Helpful?
1Thank vromeo56

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Recognized as one of the best hotels in Puntarenas, Puerto Azul Boutique Resort & Marina shows the avant-garde style of architecture surrounded by a magnificent atmosphere of comfort and good taste. Located just 75 minutes from San Jose city and set between the sea and the lush vegetation of mangrove Puerto Azul can be your starting point for pleasure outdoor activities and to all main area attractions. Our Resort offers comfortable rooms, outdoor swimming pool, nautical club and a great Restaurant with the best seafood dishes in the area. ... more   less 

Additional Information about Puerto Azul Boutique Resort & Marina

Address: Cocal, Punta Arenas 60101, Costa Rica
Region: Costa Rica > Province of Puntarenas > Punta Arenas
Price Range: $119 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Azul Boutique Resort & Marina 3*
Number of rooms: 62
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Punta Arenas
#2 Top resorts Hotel in Punta Arenas
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Azul Boutique Resort & Marina staff and other travellers.
9 questions
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Questions? Get answers from Puerto Azul Boutique Resort & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for river/estuary oriented room/apartment on upper level location.”
  • View from Kitchen toward Nicoya Peninsula (Southwest)
  • View from Balcony toward Mainland (North)
493claudej, 19 Feb 2017 | Read review
“Tower rooms are the best”
Vicki208, 23 Jan 2017 | Read review
“Suites in the tower are well worth the extra money!”
hdoller, 28 Aug 2016 | Read review
“first floor was a easy access to the pool”
vromeo56, 26 Jul 2016 | Read review
“first floor, extends out to the grounds”
georgenmariek, 20 Jun 2016 | Read review
5 of 5