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Holiday Inn San Jose-Escazu

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Holiday Inn San Jose-Escazu
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326 Reviews from our TripAdvisor Community

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Showing 185: English reviews
London, United Kingdom
Reviewed 2 January 2016

We only stayed for one night but it was ideal. It is close to the airport, has a large mall and plenty of restaurants nearby and has clean, comfortable rooms. The staff here are very friendly and helpful, too.

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Helpful?
Thank Peter R
Eduardo V, Front Office Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Peter R We want to thank you for your recent stay at our hotel Holiday Inn San Jose Escazu, as you mentioned we are close to Multiplaza Mall, additional thank you for you good survey about our staff service. We work hard every day to make our guest feel at home. We would be expecting your next stay with...

New York City, New York
Reviewed 24 October 2015

As my company has an office located not too far from this hotel, I stayed here for a change on my last business trip this past April. I must say it was one of the best hotel experiences I have ever had and I travel quite a bit for both business and pleasure. Hands down it was the service from...

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Helpful?
Thank jlhc99
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear jlhc99, Greetiings from the Holiday Inn San Jose Escazu family! We are very pleased to hear from you and your recent experience at ou property. It was our pleasure to serve you during your stay and we are looking forward to host you again anytime soon. Thank you for you kind comments due to our service, rooms, excercise facilities,...

Mississauga, Canada
Reviewed 14 October 2015

Overall I enjoyed my stay at the Holiday Inn. The service is good and the rooms very comfortable. The only thing is that due to the location of the hotel, you need to use the shuttle of a cab to see or visit places of interest. The meals especially the breakfast was good.

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Helpful?
Thank Jerry L
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Jerry L, Thank you for your kind comments towards your recent stay at our property. We are glad to know that you enjoyed your stay with our good service, comfortable rooms and good breakfast. We'll be waiting for you on your next visit! Kind Regards, Melissa A.

Los Angeles, California
Reviewed 15 September 2015

The hotel is exactly what you would expect from a Holiday Inn....that is after traveling hours in a plane to get to Costa-Rica, you feel like you never left home once you get to the Holiday Inn....even the stores around the hotel and the giant mall are what you would find in America. And it's not cheap...especially for a place...

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Helpful?
Thank BeusBeus
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear BeusBeus, Greetings from the Holiday Inn San Jose Escazu Staff! We appreciate all your comments related to your recent stay at our property. We are glad to know that you feel like you were at home and that you enjoyed our buffet breakfast. We would like to thank you for your feedback due to the pool area and we...

Manchester, TN
Reviewed 11 September 2015

I stayed 2 nights here. The room had such a comfortable bed, fast internet, hot water. It's a short walk to the multiplaza mall and there is a food court with lots of fast food type places, plus the mall has several sit down restaurants. I ate at Cosi and it was really good. The mall was packed on a...

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Helpful?
1Thank twinkles200000
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Twinkles2008, We would like to thank you for letting us know your experience at our property. We are glad to know that you could enjoy our location near to the mall and several restaurants, our comfortable beds, fast internet and hot water. It was a pleasure to serve you during your recent stay and we hope to have the...

Kochav Yair
Reviewed 9 September 2015

Had a business trip to San Jose, Costa Rica. perfectly located around other hotels, restaurants, international business centers and the biggest mall in San Jose. The hotel is mid level but well kept. Service is very good and dining is average.

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Helpful?
Thank amirdavi
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear amirdavi, Greetings from the Holiday Inn San Jose Escazu! We would like to thank you for your comments due to our location, service and dining. It was a pleasure for us to serve you during your recent stay and we hope to host you again on your next visit. Regards, Melissa A.

Reviewed 29 August 2015 via mobile

Comfortable hotel located in downtown San Jose, Costa Rica. It was very clean and just what we were looking for for our two night stay in the city before heading to the beach. There was a nice little continental breakfast included complete with fresh fruit, croissants, coffee, and bottled pop and waters to take with you. Overall a nice stay.

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Helpful?
1Thank Stefani C
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Stefani C, We appreciate your comments towards our comfortable hotel with a nice buffet breakfast from your recent stay at our property. For us, was a pleasure to serve you and we hope to host you again on your next visit. Kind Regards, Melissa A.

chicago, il
Reviewed 26 July 2015 via mobile

The front desk personnel is very wonderful however the housekeeping personnel needs to do a better job delivering results to the customers I had to request for times for pillows and nobody brought them to my room I ended up having to call the front desk and he took them about an hour to deliver them and it was in...

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Helpful?
Thank higienista
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear higienista, We would like to thank you for your comments, because they allow us to identify our opportunity areas like the houskeeping service. For our guests, we have a snack's machine on the 3rd floor that uses local currency, this could be an option on your next visit. We hope to have the opportunity to host you again on...

Atlanta, Georgia
Reviewed 11 July 2015 via mobile

This was my second stay here for business. Although this hotel may not be as luxurious as some of the bigger brands nearby, it still does a great job. Staff are friendly and helpful, with excellent English skills too, especially in the bar & restaurant. Guest rooms are spacious and have all the usual amenities, although be warned that the...

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Helpful?
Thank AmeriCaz
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear AmeriCaz, We were glad to have the opportunity to serve you again on your recent stay. We would like to apologize due to the inconvenience with the A/C. Also, we would like to thank you for letting us know your great experience with our friendly and helpful staff, our spacious rooms, and the several restaurant choices in the area....

Porto Alegre, RS
Reviewed 2 July 2015 via mobile

I spent a night at Holliday Inn San Jose Escazu as I was waiting for a dive trip to Cocos Island. Very comfortable, nuce beds, modern furniture, great breakfast with lots of fruits, juices and tipical food from Costa Rica. Nice surprise. Would have spent longer time there.

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Helpful?
Thank Vivibitt
Melissa A, Guest Relations Manager at Holiday Inn San Jose-Escazu, responded to this review

Dear Vivibitt, We would like to thank you for your recent opinion on the social media due to our very comfortable hotel, nice beds, modern furniture and great buffet breakfast. We were pleased to serve on your recent stay and we hope to host you again on your next visit. Kind Regards, Melissa A.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Location The new Holiday Inn San José – Escazú is strategically located in the most upscale business, residential and commercial zone in Escazú, in the Prospero Fernandez Highway, next to Cima Hospital and Plaza Tempo, a multi-purpose development that includes a corporate center and a shopping arcade.Rooms and Suites Holiday Inn San José –Escazú is the first of its kind in the country. It has been designed with the latest in environmentally friendly technology, security, energy efficiency and water savings. It has 160 comfortable rooms, 2 modern suites and 16 rooms specially adapted for the physically challenged meeting ADA requirements. All the rooms offer the following services and benefits:• Free buffet breakfast and 10 Mb symmetrical WiFi. • Free local calls, Safety deposit box for laptop.• Two phones with voice mail. • Spacious desk with ergonomic seat.• Eco-model 37” television and Cable TV with 87 channels.• Luxury Simmons® beds with choice of pillow. • I-Home clock radio. • Iron and board, Coffee maker, Hairdryer and individual AC. • Bath & Body Works amenities.• Full sprinkler system and flame-proof furnishings.• Laundry, parking, gym and business center.Fogo Restaurant A contemporary, refined ambiance with meticulous service will enhance your dining enjoyment in our restaurant, offering international and local specialties and a full breakfast, lunch and dinner service. Acqua Lounge Bar The perfect place to enjoy premium brand liquors, cocktails and marinated snacks. You will love our selection of gourmet coffees and delicious pastries. Meeting and Banquet Rooms: For social or business events, Holiday Inn San José – Escazú offers 8 modern and functional meeting spaces to professionally attend from 5 up to 150 people with high service standards and technology. We look forward to welcoming you to the new Holiday Inn San José – Escazú for a genuinely enjoyable and green stay; you’ll make and feel the difference. ... more   less 

Additional Information about Holiday Inn San Jose-Escazu

Address: Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $124 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Jose-Escazu 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Holiday Inn San Jose-Escazu Province Of San Jose, Costa Rica
Hotel Style:
#6 Romantic Hotel in Escazu
#6 Business Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Jose-Escazu staff and other travellers.
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Questions? Get answers from Holiday Inn San Jose-Escazu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request high floor room and not facing the street.”
 of 5 bubbles ElMariachito, 22 Mar 2017 | Read review
“We were on the upper floor and it was quiet, despite the fact that it overlooked a busy highway”
 of 5 bubbles thetravelerNYC, 21 Nov 2016 | Read review
“Try to pick one room on the 4th or 5th floor to have an excelent view from the sunset.”
 of 5 bubbles LeonardoM70, 24 Oct 2016 | Read review
“Please, try to book a room away from the ice machines.”
 of 5 bubbles VassilD, 20 Apr 2016 | Read review
“Any hotel not in Escazú”
 of 5 bubbles DeanMurphy2020, 15 Apr 2016 | Read review
5 of 5