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Real InterContinental Costa Rica at Multiplaza Mall

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#6 of 15 Hotels in Escazu
Certificate of Excellence
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Real InterContinental Costa Rica at Multiplaza Mall
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1,194 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 815: English reviews
Sarasota, Florida, United States
Reviewed 6 January 2016

This was the first hotel on our 8 day tour of Costa Rica and what a great way to start our vacation! Beautiful in every way, clean and comfortable, and our every need was met! Loved this hotel. We asked for an extra cot in our room and only a few minutes passed before it was delivered.

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Helpful?
Thank Martha S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, We were the ones that had the pleasure to host you after your inconvenience with the cruise. We are so happy to know that after all you could enjoy your stay with us and had a lovely holiday. Thank you very much and we hope to see you soon! Ricardo M.

Kingsville, Canada
Reviewed 6 January 2016

This is one of the nicest hotels that our family has had the pleasure of staying at. Everything about it is first rate. We stayed in a large room in the Executive Tower of this hotel complex with a view of the mountains in the background. The hotel has several good restaurants and a world class spa. The hotel staff...

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Helpful?
Thank Perky5560
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Perky, we are glad to read your nice comment about your pleasant stay in our hotel and that the best thing is that our staff reached your expectations in every possible way. Each area of the property is well maintained by our staff to bring this special thing that you liked. We are looking for your next visit. Ricardo...

Toronto, Canada
Reviewed 4 January 2016 via mobile

Last time we were there we stayed on the club side ,this time in the main hotel. The rooms on this side are very sixties and quite tired the bathrooms are barely functional , wait ten minutes for hot water , saggy beds all in all hardly worth the price of admission . The only redeeming feature is the pool...

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Helpful?
Thank Sam K
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Sam, Thank you for your kind feedback about your last visit to our property. We will review it and take action in order to improve our quality and services. Is great to learn from all the perspectives you can give us. We hope you can give us another chance. Thank you again. Ricardo M.

Saint Louis, Missouri
Reviewed 4 January 2016

We stayed in a king bed room in the executive towers the view was very nice looking out over the town and into the mountains it was during Christmas Eve so we could watch the fireworks being shot off by the local people. The TV satellite channels options could have used some more ESPN for me to watch the bowl...

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Helpful?
Thank MVSLC
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, thank you very much for taking the time to share your nice review about your recently visit to our property. We are thrilled to know about your great experience on each of the areas, our commitment always will be to give you an excellent service combine with great accommodations. We hope to have very soon one more time...

Portland, Maine
Reviewed 4 January 2016

The hotel is clean, the air conditioning responsive to the input from guests, ample towels, steady water pressure and temperature. There are several restaurants within the hotel grounds, with a wide variety and good quality. The design of spaces is a bit unusual but in a aesthetically pleasing way. The service from all the staff was fantastic.

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Helpful?
Thank NickyJac
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Nicky, Our goal is to give you an unforgettable and amazing experience full of relaxation and joy. We try our best to give you an excellent customer service so you can enjoy the most of it. Thank you for your comment, hope to see you soon. Ricardo M.

Kuusamo, Finland
Reviewed 3 January 2016

Those days in hotel were full of good feeling, relaxation and care taking although we were working every day. Reception, room and breakfast was the best possible. We did get the opportunity to visit destinations like vulcanos and Museum Oro.

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Thank Keijo S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Keijo, We are happy to know that you could scape for a little while from work and enjoy our country Costa Rica that is a place with a lot of culture and nature. We hope that every time you come you can take a piece of it back home. Please come back for a lot more fun and relaxation!...

Atlanta
Reviewed 3 January 2016 via mobile

The hotel is beautiful! I enjoyed the food. Lots of options to choose from including Costa Rican cuisine, Italian, American and more. The breakfast was amazing! Staff was very professional and friendly. Facilities include a nice spa, gym and of course The Market, which is open 24 hours with a full menu.

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Helpful?
Thank flygi
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, We were the ones that had the pleasure to host you after your inconvenience with the cruise. We are so happy to know that after all you could enjoy your stay with us and had a lovely holiday. Thank you very much and we hope to see you soon! Ricardo M.

North Carolina
Reviewed 3 January 2016

We stayed here unexpectedly for three nights after our cruise ship ran aground. We arrived right before Christmas, and the concierge was very helpful in finding us restaurant reservations for Christmas Eve and Christmas, and also last minute tours so we could go see the sights. The location was conveniently right across the street from a very large mall and...

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Helpful?
Thank ChalupaMama
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, We were the ones that had the pleasure to host you after your inconvenience with the cruise. We are so happy to know that after all you could enjoy your stay with us and had a lovely holiday. Thank you very much and we hope to see you soon! Ricardo M.

South Florida, Florida
Reviewed 2 January 2016

Location + Amenities + Service I've stayed at this hotel 3 times, and I expect to keep on doing so in the future when visiting San Jose. L= The InterContinental is in the Escazu vecinity, where you'll find good local restaurants and international franchises. Just like the other InterContinental hotels in Central America, you'll find a mall within walking steps....

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Helpful?
Thank Eytan S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Eytan, Thank you for all the advices to the other travelers, is so nice to know the point of view of a customer. The Multiplaza Mall crossing the street is without doubts one of our best facilities, what you cannot find here in the hotel you can find it there. Excellent customer services is one of our main goals...

Vancouver
Reviewed 1 January 2016 via mobile

Excellent hotel situated in San Jose, Costa Rica. Probably best hotel in the area and has many restaurants, although their sushi restaurant is probably the best in town. Also located across the street from Multiplaza which is a monster maze of a shopping center. Excellent service and clean rooms. Our room shower had minor drainage issues. Kids room was fine....

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Helpful?
Thank Mwellaby
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, Thank you for sharing your nice comment. We are sorry you had inconveniences with your shower thank you for let us know, we hope to have the pleasure to have you back soon and please this time let us know of any issue, we are here to help. We are delighted to know that you like our services....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $248 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Province Of San Jose - Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to negotiate an upgrade”
 of 5 bubbles rays251, 24 Mar 2017 | Read review
“We were near the elevator and it was still quiet.”
 of 5 bubbles Twiggy1954, 13 Mar 2017 | Read review
“Our 4th floor room gave us the advantage to see pretty green birds frolicking in the high areas of the palm trees.”
 of 5 bubbles judyl388, 7 Mar 2017 | Read review
“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
5 of 5