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Real InterContinental Costa Rica at Multiplaza Mall

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#5 of 16 Hotels in Escazu
Certificate of Excellence
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Real InterContinental Costa Rica at Multiplaza Mall
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1,157 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 788: English reviews
Reviewed 29 July 2015

I choose the hotel mainly to spend a relaxing weekend. This, in my case, normally means that I won't leave the premises of the hotel, so I do stay a lot in the room doing nothing. The room was clean and nice, BUT I had problems with the following stuff: 1. I wanted to connect my laptop to the TV...

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Helpful?
Thank Suzanne F
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Suzanne, let us thank you for taking the time to share your comment with us. Your kind feedback is very important for us, it enable us to take appropriates actions that ensure similar situations can be avoided in the future. Our Service Philosophy is satisfy our guests in all possible ways. We will be waiting for a new opportunity...

Panama City
Reviewed 28 July 2015

I recently stayed with my family at a suite in the InterContinental’s Executive Tower. This isn't the 1st time I've stayed there, and the overall in-room experience was in line with what should be expected given the price point. When we got into the room one of the paintings had fallen down so I reported it & they responded very...

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Helpful?
Thank Fausto A
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Fausto, thank you very much for taking the time to share your comment about your recent experience in our property. Your kind and detailed feedback is very important for us because it give us the opportunity to analyze the possibility of a special kids area. We are happy that you enjoyed the service provided by our staff and the...

Naples, Florida
Reviewed 22 July 2015

This was the best accomadations food and service we had in Costa RIca. Nothing but praise for this hotel and staff. Very clean and truly a 5 Star Hotel. We were glad Caravan used this hotel on there tours.

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1Thank Daddod
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Daddod, thank you very much for choosing the Real InterContinental Hotel during your last stay in Costa Rica. We are pleased to know that you enjoyed the great service. Don’t miss our SPA next time, a heavily place where you will be able to enjoy the magic hands of our therapists and the relaxing atmosphere of the facility itself....

San Jose, Costa Rica
Reviewed 21 July 2015

Very relax stay. Very convenient place. Multiplaza, shops and restaurants are near by. You have various nice restaurants inside the hotel. Everybody was kind and courteous. We also enjoyed the swimming pool.

Review collected in partnership with this hotel
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Helpful?
1Thank Miguel S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Miguel, thank you very much for highlight our staff quality of service as kind and courteous. We are glad you enjoyed the facilities and location offered. We are looking forward to welcome you back soon. Ricardo M.

Dominican Republic
Reviewed 18 July 2015

First disappointment is you need to walk 10 minutes and cross a pedestrian bridge over a busy highway to reach Multiplaza Mall. Made the mistake to pay an extra $50+ per night for an upgrade to executive floor to find that their "Executive Breakfast" was much less attractive and varied than the "regular" breakfast at "the Market" restaurant. They sold...

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Helpful?
Thank Enrique F
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Enrique, please apologize us for any inconvenience experienced along your stay. We are very sorry that our executive tower have not exceeded your expectations as thought. The appropriate actions will be taken to avoid similar situation in the near future. Please, allow us to serve you as deserved in your next visit to Costa Rica. Ricardo M

Schnecksville, Pennsylvania
Reviewed 17 July 2015 via mobile

I've been to San Jose many times. This is my first stay at Real Intercontinental, and I will be back. The staff is very friendly. Breakfast was amazing. And the gym was on par with many fitness clubs. I wasn't able to venture out, but there seems to be a lot to do I the vicinity of the hotel. Overall,...

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Helpful?
Thank Brian R
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Brian, thank you for your wonderful comments about our property and the quality service. We are more than satisfied to know that you enjoyed the facilities, breakfast at The Market Restaurant and the 24/7 Gym.. Please come back soon. Manuel S.

San Jose, Costa Rica
Reviewed 14 July 2015

The hotel is nice and well located. We found a football under the dresser, which doesn't say much about the cleanliness. Also, there is no PPV service, just plain old cable TV. The beds were delicious!

Review collected in partnership with this hotel
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Thank Analangas
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Ana, Thank you very much for taking the time to share your nice review with us. We are very pleased that you enjoyed our delicious bed because your rest is our main goal. We are looking forward to welcome you back very soon. Ricardo M

Chicago, Illinois
Reviewed 12 July 2015

We stayed 4 nights at Intercontinental Hotel. We enjoyed the quality of the service, the quality of the food and the quality of the room. The restaurant prices are a great value for the quality of the food and the level of service. We would certainly go back to that hotel.

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Thank Zsm317
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, thank you very much for sharing your encouraging comment on this website. We are really happy you enjoyed your visit to our hotel. We are looking forward for your next visit. Ricardo M

Summerville, South Carolina
Reviewed 8 July 2015

For our 3rd wedding anniversary we decided to cash in some points and stay in Costa Rica. This property is beautiful. Great Service, perfect location, and amazing food. The hotel is across from a huge mall which is an added bonus. This is the hotel to pick when visiting Costa RIca.

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Thank CulinaryQueen87
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, We are thrilled to know you loved our hotel. Thank you very much for this amazing comment. We’ll be waiting you on your next trip to Costa Rica! Ricardo M.

Daytona Beach, Florida
Reviewed 8 July 2015 via mobile

Nice hotel with beautiful amenities in the heart of San Jose. We loved the pool area with its spacious hot tub and triple layer pool. Rooms are spacious and clean with beautiful appointments. A solid hotel close to downtown attractions and not too far from the coffee plantations and Sarchi.

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Helpful?
Thank TheBurrowsFL
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, Thank you very much for such a wonderful comment. We are very glad you enjoyed our hotel as much as we do serving all of you. We hope to see you soon! Ricardo M.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $277 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Province Of San Jose - Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
16 questions
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Zimmerman, Minnesota

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
“Suggest the original main part of the hotel with a room facing into the pools and gardens.”
 of 5 bubbles les52, 13 Feb 2017 | Read review
“Rooms closer to the atrium have a shorter walk to the elevators.”
 of 5 bubbles tonyr21, 11 Feb 2017 | Read review
“Rooms in the Tucan wing have great views”
 of 5 bubbles tunamate, 30 Jan 2017 | Read review
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