We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton San Jose Hotel

Traveller (289)
360
Panoramas (13)
Dining (111)
Certificate of Excellence
Overview
Route 27, 350 Metros Oeste Multiplaza, Escazu 10203 Costa Rica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
3 Feb4 Feb
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$129.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Escazu hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6ff50bb78dad446faa1091ba19532102", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":4454932,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65762973],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":2,"year":2019},"checkout":{"day":4,"month":2,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":129,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6ff50bb78dad446faa1091ba19532102","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":151,"lowestMetaPrice":129,"additionalPartner":false,"highestMetaPriceDisplay":151,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":151,"lowestMetaPrice":129,"highestMetaPriceDisplay":151,"hotelName":"Sheraton San Jose Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZmZjUwYmI3OGRhZDQ0NmZhYTEwOTFiYTE5NTMyMTAyIiwiQUlLIjoiYTViZjg1MWZjYTFmNGYwNmFiMmRkNWVhMDM5ODY3YjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/02/2019", "checkOut": "04/02/2019", "lowestPrice": "US$129", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65762973":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,108)
Filter reviews
551 results
Traveller rating
299
163
44
16
29
Traveller type
Time of year
LanguageEnglish
More languages
299
163
44
16
29
Show reviews that mention
All reviews rooftop bar san jose costa rica top floor casino attached great hotel hotel guests free shuttle i highly recommend this hotel multiplaza mall excellent breakfast lobby area steam room taxi service room service the club lounge fitness center
FilterEnglish
Updating list...
1 - 5 of 551 reviews
Reviewed 4 days ago

Simply outstanding hotel. Attentive and friendly staff. Excellent food. We will absolutely use this hotel in the future when in San Jose. I have stayed in a lot of hotels that were more expensive and didn't offer the quality of facility, staff or location.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Camper09861431466
Reviewed 1 week ago

This Sheraton is in the perfect spot in Escazu, close to everything we wanted and needed. To top it off the staff was outstanding at check-in, in the bar in the evening, and in the breakfast area. We would recommend this hotel to anyone, and...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Braucb1
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 5 days ago

Dear guest, We appreciate your comments. Is very nice to know that you really enjoyed your stay with us. Hope you had a good experience. Thank you for staying with us, see you next time. Best regards!

Reviewed 1 week ago

Following an eleven (11) hour flight from Europe and a further four (4) hour queue at the San Jose International airport, I found my stay at the Sheraton a very good and relaxed experience. The room was immaculately clean and well prepared to settle into...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Curiosity28694114503
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 5 days ago

Dear guest, Thank you so much for your kind review. Hope you had the oportunity to have a memorable experience in our property. Thank you for staying with us, and see you soon. Best regards!

Reviewed 1 week ago

do not take bus shuttle,broke down in horrible condition.Had to wait a long time for replacement .Missed my plane cost me $500.00 for missed flight .The Hotel is okayneeds better leadership at hotel.

Review collected in partnership with this hotel
Date of stay: January 2019
Thank Trek675455
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 1 week ago

Dear guest, Our sincere apologies for the inconveniences caused by our shuttle service. We are going to make the respective investigation and take actions to prevent this bad experiences to our guest in the future. Thank you so much for staying with us. Best regards!

Reviewed 2 weeks ago

Excellent experience. Only complain, the sauna never worked. I requested to be turned on 30 minutes prior using it. When I arrived it was not working. Then two different people came to check on the issue but it was never resolved, nor I was told...More

Review collected in partnership with this hotel
Date of stay: January 2019
Thank GCambronero
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 5 days ago

Dear guest, We appreciate your comments. Our sincere apologies for all the inconveniences caused with our sauna service. We are working on this moment to make some improvements in this area and prevent inconveniences from happening again in the future. Hope you had a good...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
US$111 - US$240 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton San Jose Hotel Province Of San Jose, Costa Rica - Escazu
Location
Costa Rica > Province of San Jose > San Jose Metro > Escazu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
171
Price range
US$111 - US$240 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton San Jose Hotel Province Of San Jose, Costa Rica - Escazu
Location
Costa Rica > Province of San Jose > San Jose Metro > Escazu
Photos
Traveller (289)
Room & Suite (232)
Dining (111)
Pool & Beach (41)
Amenities (26)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Nearby
Nearby HotelsSee all 12 nearby hotels
Hotel Portal Colonial
1 review
.01 km away
Intercontinental Costa Rica At Multiplaza Mall
91 reviews
.27 km away
Real InterContinental Costa Rica at Multiplaza Mall
1,503 reviews
.29 km away
Apartotel Don Francisco
36 reviews
1.13 km away
Nearby RestaurantsSee all 195 nearby restaurants
Pimento
368 reviews
.29 km away
Nau Sushi Lounge
616 reviews
.30 km away
Bar Zambra
174 reviews
.26 km away
The Market
1,482 reviews
.26 km away
Nearby AttractionsSee all 25 nearby attractions
Multiplaza
362 reviews
.85 km away
ZENfit 506
14 reviews
1.74 km away
Avenida Escazu
25 reviews
1.78 km away
Refugio Herpetologico de Costa Rica
76 reviews
1.87 km away
Questions & Answers
Ask a question
chiaster
7 November 2018|
AnswerShow all 2 answers
Response from Arpit S | Reviewed this property |
contact reservas @ sheratoncr . com Ms Melissa Aguilar works at reservation.
0
Votes
chiaster
7 November 2018|
Answer
Response from Gabriel P | Reviewed this property |
Best bet is to call the front desk directly.
0
Votes
271bre
24 July 2018|
AnswerShow all 2 answers
Response from Art P | Reviewed this property |
Call the hotel please.
0
Votes
Room Tips
"Ask for a room with a view of the mountains"
J825YZmarka
4 weeks ago
Read review
"About one or two blocks from the hotel is a very large shopping mall called the Metroplaza"
vincentjd
11 Dec 2018
Read review
"don't go there when u have a disability!!!!!!!!!!!!!!!!!!!!!!!!!"
786stephaniez
5 Aug 2018
Read review
"Ask for room away from elevator"
WhitneyJTravels
13 May 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing