DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica
1,799 reviews
#12 of 96 Hotels in San Jose
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San Antonio de Belen Ciudad Cariari Ciudad Cariari, San Jose 40703 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (227)
Pool & Beach (104)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 05/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 96 hotels in San Jose
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy a warm welcome to DoubleTree by Hilton Cariari San Jose in Costa Rica with a signature warm chocolate chip cookie. Conveniently located only five minutes from Juan Santamaria International Airport, this San Jose hotel is a haven in the capital city of the country and the perfect location for your leisure or business trip. It is also a great place to start exploring the country or to relax before returning home. Surrounded by beautiful lush gardens, the DoubleTree Cariari hotel in San Jose is within walking distance of Cariari Country Club Golf Course and shopping area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Location
Full view
45Car recommended
Grade: 45 out of 100
28Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
San Antonio de Belen Ciudad Cariari Ciudad Cariari, San Jose 40703 Costa Rica
Getting there
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1799Reviews69Q+A100Room tips
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+1
As a HH Diamond member, I was very disappointed with this property. I booked two rooms for our last night before an early morning flight back to the US. Check in was terrible and I was not welcomed as a Diamond member nor were my benefits offered by this property clearly explained considering the executive lounge wasn’t available. Their staff needs more training in customer service and the hotel seemed understaffed, especially in the restaurant area. I was extremely disappointed with room 2051 & 2053 with the worst views possible. I am not sure why they assigned such terrible rooms to a Diamond member. We did not ask to move to different rooms because we were leaving early anyway to fly home. At 4:30 PM we went down to the restaurant to order dinner and the bartender was very rude when we asked for a table. Francisco was our server and he was nice but had way too many tables to provide good service. He and one other waiter appeared to have all of the tables combined. He brought us complimentary bottles of Imperial beer at 5pm from the HH reception and the complimentary nachos (they were cold upon arrival and I was concerned about food safety). Despite the very slow service which was not our waiters fault, when our dinner finally did arrive, the food was excellent. I highly recommend the Casado typical style dinner and the Fish Ceviche! We enjoyed our dinner despite being in the restaurant over two hours! After dinner we went back to our rooms to go to sleep early in preparation for a very early AM departure. Unfortunately, a very wild group of hotel guests started partying and doing shots in the tiki hut directly in front of our rooms. Lots of screaming followed as they repeatedly drank shots… we heard, uno, dos, tres, and then lots if screaming over and over again in what appeared to be a college fraternity party taking place. After multiple calls to the front desk, the hotel finally got it under control. This property, if given a little TLC to the rooms, and more training to the staff, has potential to be much better. The room cleanliness needs improvement. We had mold in the shower tile grout and caulk and visible dirt in the bathroom floor corners and under the vanity. Another area that needs improvement is the early departure breakfast box - I asked for a box with some papaya or local fruit and they said no, only offering a meat and cheese sandwich and apple option. Why say no to such a simple request for fruit that they already have on hand that would make a guest happy? This stay was the first negative experience I have ever had in my 6 trips to CR. Stay at the Marriott Hacienda Belen for a superior experience that is in another league to this hotel.…
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Book a Marriott property instead
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Helpful
Hotel's Favourite
Booked 2 nights at the Doubletree Cariari because we had a late night arrival into SJO and they have free airport shuttles until 1:30am. Didn’t realize they were more like a resort than an airport hotel with room service until 3am. We were expecting to starve our first night since we checked in at 1am, so that was a pleasant surprise. Full breakfast buffet complete with omelette bar. Lovely pool area with both pool and hot tub. 2nd floor rooms overlooking the pool have balcony patios, while the 1st floor pool rooms have direct pool access and go straight into the pool area. Beautiful colonial style design in the rooms and grounds. Walking distance to a grocery store, bank branch for ATM withdrawals, and different restaurants including sushi, Chinese food, and pizza. The hotel definitely exceeded expectations and is much more than an airport hotel. Highly recommend.…
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Pick a room facing the pool. 2nd fl has balcony patio, 1st fl direct pool access.
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5 Helpful votes
Helpful
I came here with my family to plan a work group for a later date. I was very impressed with the service here and how well they dealt with the pandemic. You feel safe but pampered and everyone is super accommodating. A special thank you to Yuny in group sales, Fiorella at the front desk and also Vivian at the restaurant. The property is very clean and well maintained. Service as I’ve said is extraordinary. A wonderful place to stay before a flight or just as a getaway.
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Date of stay: November 2021Trip type: Travelled with family
Helpful
Stayed here before heading home. Great location, excellent choices for food, and the place was spotless. Ate at the restaurant, had room service, explored local areas to eat (right across the street) and took the fantastic shuttle to the airport which left promptly on the hour as advertised.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
This hotel is quite beautiful with so many positives. It seems to have been built many years ago, but the condition is very good. The public areas are immaculate, and my room was clean and spacious. All the staff was wonderful! Usually I detail all points good and bad, but in this case it’s pretty much all good, so I’ll just mention the few issues I had. First, the bed is firm, which I have never encountered in a DoubleTree before. Hilton beds are almost always plush and comfortable. The pillows were amazing, but not the mattress. Second, the toilet was awful. Took 2-3 flushes if anything in the bowl. Could have been just my room, but not likely because of the toilet design. Lastly, and the most irritating, there is no fridge in the room. And I had a suite! Other than bargain motels, I feel every room should have a fridge, especially a Hilton property. So that was a HUGE negative! Otherwise a beautiful hotel with a wonderful breakfast also. I was only here one night before flying home, so the fridge issue wasn’t that bad. But I would never stay again for that reason alone. If a fridge is not important to you, then you will love it there!…
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Date of stay: September 2021
Rooms
Cleanliness
Service
Helpful
PRICE RANGE
US$126 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree cariari by hilton san jose hotel san antonio de belen, doubletree san antonio de belen, san jose hilton
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
222
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Claim Your Listing Frequently Asked Questions about DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica
What are some of the property amenities at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
What food & drink options are available at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Conveniently located restaurants include C Lounge - Cariari, KATTA Pub, and El Local Burger y Pizza.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica have airport transportation?
Yes, DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica?
Many travellers enjoy visiting Teatro Nacional Costa Rica (9.9 km), Ruinas de Ujarras (11.5 km), and Chepeteando/ San José a pie (9.8 km).
Is DoubleTree by Hilton Hotel Cariari San Jose - Costa Rica accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.