Known as one of the best hotels in the downtown San Jose Costa Rica area for business and leisure travelers, Holiday Inn San Jose La Sabana offers an enviable location in the business and entertainment district, comfortably stylish guest rooms, and warm, attentive service considered to be the best in the area.
Located just 15 minutes from the Juan Santamaria International airport and 10 minutes from downtown San Jose, our hotel features a bright, fresh ambiance that immediately puts the mind at ease.
Discover what sets us apart from the usual San Jose hotels the moment you arrive in our vibrant, modern, and welcoming lobby. Settle into comfortable, amply spaced rooms appointed with the best fast, free fiber optic Wi-Fi, flat-screen televisions, and private balconies with views of the pool and gardens. Get invigorated with a workout in the fitness center or lounge by the outdoor pool surrounded by beautiful landscaping.
Not a bad hotel. I wouldn’t want to spend much time there which you shouldn’t of you visit San Jose. We had 4 ppl, 2 adults and 2 kids. They only gave double beds, so if you are big like me, you’ll need your own bed. All rooms are same size too apparently as I wanted to get larger room. But overall, decent enough to stay.
Still trying to check in, had reservation through Expedia. We got here at 09:00 and was told to return at 14:00, at which time they gave us keys to a room with a bed not made, some dude obviously masturbated and left tissue all over the floor, and the shower was just used. Not to mention the room stank! Potential customers beware.
I am writing this review for two reasons, one is to thank all the staff at the hotel. It might not be rated 5 stars but service makes up for the ratings. Now my second experience is with the sport bar within the premises. I have been coming to the hotel for 4 years. Service is excellent moderate prices and makes you want to come back. Now for October 2022, I attended S bowling tournament, and have had the time of my life. Chichis Staff awesome. The mixologist A/K/A bar tender Kevin Awesome. The ladies that attend the tables: Amanda, Daniella, Dorca, Mary, and Ana make you come back. Now there is this I Guess manager, that he is not very friendly that makes the mood get dark, Why you have an awesome staff make them better. Empowerment is key to great staff and loyalty. I hope the owners read this and take action and recognize the efforts of the staff. If you are planning to go to San Jose Costa Rica, stay at the hotel or visit the Sport bar. Ask for the names I included you will feel at home!!!!! Love you guys! Not the little dude!…
Our room #256 was an absolute dump. The bedding support was stained in numerous places. There were large scuffs all over the walls. Overall, the room looked like a dormitory of a quasi-military establishment. The shower control was almost impossible to operate, and difficult to turn off. There was debris of an unidentifiable nature adjacent to the toilet paper roll, as well as long stains I would prefer not to describe under the toilet paper dispenser. The floors were stained and dirty. We were there on the night of October 10, 2022. Had we not obtained this room as a result of a cancelled flight, we would have disputed the credit charge. We should have taken photographs. The hotel, in general, has the atmosphere of a convention center (which it may be) that is on its last legs.…
The foyer is attractive and the staff are magnificent. Nothing wrong with the room but it was a bit dated. Great pool area. A nice bar, Denny’s restaurant and gift shop in the hotel too. I could happily go back for two or three days. Might need transport.
check in was easy. had asked for a room overlooking courtyard and pool but was given one overlooking the parking lot. Very nice Best Western , room was quiet and clean. I was exhausted so it was very nice to just walk to Dennys in the hotel to grab a bite. The breakfast was very good, once i found the correct room. Something for everyone. Free Parking which was nice and easy to get back on the highway. Would definitly stay again.
The hotel is fine, a typical Best Western. Which is to say that it is not a Marriott or Hilton, but comfortable enough. I rated the hotel based on what I felt most people would think. But this place is definitely not for me. Noise was the biggest issue. First, it is located near a very busy highway interchange. Highway noise in general is annoying, but the engine braking by trucks is really aggravating. Also I was put in possibly the worst room in the hotel. Room 202, which is right in front of the hotel entry area. And since this hotel is "Bus Central" I had to listen to buses coming and going up to 7 or 8 an hour at times! So many tours picking up here. Dozens of people gathered in the lobby much of the time. And lots of noisy kids running around in the halls, as it is very much a family hotel. Breakfast area was very nice, but selection was poor in my opinion. I cannot eat eggs, and so choices were scarce. Lots of fruit though! Rooms are supposed to have a fridge, but mine did not (like others have mentioned). They did bring one to me quickly, but it was disgusting, and I had to clean it out. The shower drain was clogged, but they did resolve that quickly also. The safe did not function well, had to try 2-3 times always to close it. TV has no English channels (normal here in Costa). Pillows were quite lumpy and bed too firm for my liking. And the sink faucet pressure was very low. Overall condition of the hotel is fine, but the service was the best aspect. Most will be happy here, but I prefer a more adult, peaceful, and refined experience. I'll chose differently in the future.…
This hotel was perfect for our stay in San Jose. It is so pretty and well maintained, the staff is super nice and helpful and everything works perfectly. We're very happy with our choice and we will definitely be coming back :) We also loved the fact that the hotel has so many ammenities and spaces, such as a Denny's right inside the hotel! Super convenient :)
Honestly? It's a best western. There was construction and we were put in a room directly below the work being done. BUT We were pleasantly surprised by the service. Great all around. Especially because we were leaving before breakfast due to an early flight. They did provide us with breakfast! Thanks so much
I'm writing this to express my heartfelt 'thanks' for my overnight stay there in early April. You see, I was assaulted and robbed the night before, and went to the airport in the morning to fly home and straighten out my accounts. Then, the DHL plane crashed and we were all sent to your hotel while they cleaned that up (fortunately and incredibly, nobody was hurt). Despite hundreds of tired people and families showing up at your door all of a sudden, your staff were very professional, helpful and efficient. When my turn came up, I had my card and meal tickets in under a minute, with smiling, courteous service. When I had trouble with the room lock, you sent a technician right away. Everything was clean and comfy. I think everyone felt the same sense of relief staying at your island of calm after an ordeal. The only glitch was trying to use the phone long distance but someone else helped with that situation. I hope your management appreciates what a fine group of people they have working for them. You're wonderful folk and I look forward to staying there again one day under different circumstances. Thank you again for a great night's rest.…
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