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Hilton Garden Inn Santa Ana San Jose

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City Place, San Jose 10901 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$105
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US$105
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (32)
Room & Suite (10)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Santa Ana San Jose
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 97 hotels in San Jose
Location
Cleanliness
Service
Value
Hilton Garden Inn Santa Ana San Jose is located off Highway 27m within walking distance of Studio Cinemas and a 23-minute drive from Valle del Sol Golf Course and Multiplaza Escazu. Enjoy hotel amenities such as free WiFi, on-site restaraunt, outdoor pool, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Business Centre with Internet Access
Non-smoking hotel
Sun loungers / beach chairs
24-hour check-in
24-hour front desk
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Minibar
Flatscreen TV
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Room types
Mountain view
City view
Pool view
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
25Reviews2Q+A5Room tips
Traveller rating
  • 17
  • 5
  • 2
  • 0
  • 2
Time of year
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Language
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Popular mentions
Bethany B wrote a review Yesterday
1 contribution
Very Clean Facility with nice amenities; free breakfast, rooftop pool, etc. Large, modern rooms. Ramsey at front desk was excellent. Restaurant service was very hit or miss, more miss than hit- that was the largest complaint we had. Good location, can walk to things. Would stay here again.
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Date of stay: January 2022Trip type: Travelled as a couple
Room Tip: Parking in garage underneath.
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Annnooo wrote a review Aug 2021
Benbrook, Texas6 contributions
Hotel's Favourite
My traveling companions, Linda and Chuck Miller, and I stayed in the Hilton Garden Inn in Santa Ana recently. We spent our first and last nights in Costa Rica there on July 19 and August 2. We were most impressed with the professionalism and courtesy shown us by Deby Rodriguez and Lester Velasquez at the front desk. They gave us directions, made arrangements for our Covid tests, called us taxis and, in general, made our trip so much easier and enjoyable. They especially helped when my email didn’t come with the results of my Covid test, making phone calls to the hospital to solve the problem. Their understanding of our English and translating for us was such a help! You have all gone above and beyond what we expected! Thanks to you and your staff.
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Date of stay: August 2021
Rooms
Cleanliness
Service
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Response from Fernando Salas, Administración de ingresos at Hilton Garden Inn Santa Ana San Jose
Responded 9 Aug 2021
Thank you for let us know your comments We were happy to have you with us. For all our staff was a pleasure serving you during your stay. Hope to have the honor to see you soon. Thank you for choosing our hotel
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alanirwin01 wrote a review 2 Jan
Santa Ana, Costa Rica20 contributions22 helpful votes
Had Sunday breakfast in their restaurant. Was a little expensive about $30.00 usd a person. Not that unusual except that the experience was below average. Little variety and not what you would expect from Hilton. The staff was polite and nice but they had little to work with. I will not be going back there unless something changes. I hope the manager takes notice.
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Date of stay: December 2021Trip type: Travelled with friends
Room Tip: There are much better restaurants in the same plaza called City Place that won’t disappoint and...
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Response from Fernando Salas, Administración de ingresos at Hilton Garden Inn Santa Ana San Jose
Responded 2 weeks ago
Thank you for sharing your feedback with us. We are taking notes of your comments in order to take action and improve our service. Thank you for choosing our hotel
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realgrel wrote a review Dec 2021
Miami, Florida2 contributions3 helpful votes
Although this is a relatively new hotel, the elevators tend to break with people trapped inside. Unfortunately, the total allowed weight notice inside the elevator does not correspond to the accurate weight of groups of people; very slow reaction from the management for rescue actions. If you have to stay here, make sure you ALWAYS use the stairs instead.
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Date of stay: November 2021
Value
Location
Service
Trip type: Travelled on business
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Response from Fernando Salas, Administración de ingresos at Hilton Garden Inn Santa Ana San Jose
Responded 7 Dec 2021
Dear guest. Thank you for sharing your experience with us. As we spoke during your visit. We are really sorry about this unexpected experience. Unfortunately, all elevators support a maximum of people or a maximum o weight. In this case, the elevator was overloaded by the weight. And according to the health ministry regulations of Costa Rica, due to the covid reasons, the capacity of the elevator is a maximum of 4 people, not 12. Also by the hour, the same restrictions affect the technical support assistance response time. Our recommendation, in this case, is still to take care of yourself and respect the restrictions regulations. Thank you for your visit
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lapri2021 wrote a review Dec 2021
Dallas, Texas1 contribution
This is a really new property with immaculate rooms and great service! The assortment of freshly squeezed juices at breakfast was phenomenal. The complex has great dining and shopping in walking distance.
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Review collected in partnership with Hilton Garden Inn
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Fernando Salas, Administración de ingresos at Hilton Garden Inn Santa Ana San Jose
Responded 7 Dec 2021
Thank you for sharing your experience with us. We are happy to know, you enjoyed our hotel and our service. For all our staff was a pleasure to have you with us. Thank you for choosing our hotel
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Previous
PRICE RANGE
US$128 - US$151 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
143
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Frequently Asked Questions about Hilton Garden Inn Santa Ana San Jose
Which popular attractions are close to Hilton Garden Inn Santa Ana San Jose?
Nearby attractions include Santa Ana Town Center (0.3 km) and Diseños En Madera (0.7 km).
What are some of the property amenities at Hilton Garden Inn Santa Ana San Jose?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Santa Ana San Jose?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Garden Inn Santa Ana San Jose?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hilton Garden Inn Santa Ana San Jose?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Santa Ana San Jose?
Conveniently located restaurants include alTAPAS, Doris Metropolitan, and Bacchus Restaurante.
Are there opportunities to exercise at Hilton Garden Inn Santa Ana San Jose?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Hilton Garden Inn Santa Ana San Jose?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hilton Garden Inn Santa Ana San Jose?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hilton Garden Inn Santa Ana San Jose?
Many travellers enjoy visiting Teatro Nacional Costa Rica (12.2 km), Ruinas de Ujarras (13.3 km), and Chepeteando/ San José a pie (12.1 km).
Does Hilton Garden Inn Santa Ana San Jose have any great views?
Yes, guests often enjoy the city view available here.