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Best Western Irazu Hotel & Casino

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Traveller (251)
Room & Suite (101)
Pool & Beach (66)
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Overview
  • Excellent29%
  • Very good43%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“denny s”(7 reviews)
“sangria bar”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Irazu Hotel & Casino
Announcement: Click for details
Offers from Best Western Irazu Hotel & Casino
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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Traveller rating
126
211
93
45
31
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LanguageEnglish
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126
211
93
45
31
Show reviews that mention
All reviewsdenny's restaurantdenny ssangria barcosta ricafree breakfastroom overlooking the poolbalcony doorinternet roomlarge pooltennis courtsrecommend this hotelairport shuttlegrocery storebusiness centersmall casinofree shuttleflat screen tv
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1 - 5 of 506 reviews
Reviewed yesterday

Stayed 3 nights at the hotel, would recommend it to others. Rooms were clean, quiet and modern. The hotel price was fair. We did not have time to use any of the facilities unfortunately such as the large swimming pool, hot tub, gym, etc. They...More

Thank gordongl
Hotel's Favourite
Reviewed 24 February 2018 via mobile

A last minute emergency change brought us to airport on busy High Season Friday. The only rooms available turned out to be premium room king bed. Initially disappointed about $8pp new shuttle charge from airport but entered a beautifully redone room that was spotless and...More

1  Thank drsusie2000
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 28 February 2018

Dear drsusie2000, thank you so much for sharing your terrific and very detailed comments about your stay. We are delighted that it was such a wonderful hotel experience but we want you to know that the hotel is divided into the Best Western Plus and...More

Reviewed 1 week ago via mobile

Booked a tour from their tour desk. Included in the tour was a ride on a banana boat. When preparing for the ride on the banana which carries about 7 people, they make you use a helmet (helmet in deep water??), and a life vest...More

Thank 2018Travelers
Reviewed 1 week ago via mobile

Room needs refurbishing, old and stains on carpet and walls. No fridge or microwave. WiFi doesn’t reach the room. Shower not hot. Tv every Chanel and sub titles in Spanish so can’t even watch tv. Staff are friendly pool is nice but jacuzzi is smallMore

Thank Hannah F
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 week ago

Dear Hannah F, thank you for sharing your comments about your stay at our hotel. We are very sorry that it was not up to your expectations so please accept our most sincere apologies for it. There is nothing more important than our guests' total...More

Reviewed 2 weeks ago

The hotel is a $25 taxi ride from the airport. They offered a shuttle, but we had trouble finding it when we landed. The hotel gives coupons for free breakfast and a free drink when you arrive: there is a Denny's attached and an open...More

Thank Charlotte M
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 week ago

Dear Charlotte M, thank you for sharing your charming review. There is nothing more important to us than our guests' total comfort and satisfaction so we are delighted that your stay was so pleasant and that you liked our complimentary breakfast options and our welcome...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$75 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in San Jose
#4 Casino Hotel in San Jose
#7 Green Hotel in San Jose
#11 Family Hotel in San Jose
#24 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in San Jose
#4 Casino Hotel in San Jose
#7 Green Hotel in San Jose
#11 Family Hotel in San Jose
#24 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (251)
Room & Suite (101)
Pool & Beach (66)
Dining (22)
Amenities (31)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
drsusie2000
24 February 2018|
AnswerShow all 8 answers
Response from Alistair B | Reviewed this property |
Hello no it isn't I thought it was going to be free going from The Airport to The Hotel.There was a $8 US Dollars for each leg still I think that's a good deal.I think a Cab would probably easily cost you $20 one way.
0
Votes
Jim M
28 August 2017|
AnswerShow all 5 answers
Response from kittinna | Reviewed this property |
Yes, it has something like a laundromat near the Spa
2
Votes
Kathy V
27 July 2017|
AnswerShow all 7 answers
Response from Anna H | Reviewed this property |
A good transition hotel but not near anything walkable. There is a small grocery store around the corner & a few basic restaurants. You could def take a taxi or have the concierge arrange for daily adventures. To get the... More
1
Vote
Room Tips
"choose a room with balcony with pool view preferably on 4th floor"
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"We had a pool view, and it was nice."
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"Get room with balcony"
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"Every room is great"
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