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Best Western Irazu Hotel & Casino

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Traveller (266)
Panoramas (6)
Traveller (266)
Panoramas (6)
Pool & Beach (67)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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GreenLeaders Silver level
This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel & Casino offers all of the amenities and conveniences to ensure a worry free and enjoyable stay. This full-service San Jose, Costa Rica hotel provides comfortable accommodations, superb customer service and a centralized location, all for a great value. The hotel is ideally situated just a few minutes from the heart of downtown San Jose and a short distance from the Juan Santamaria International Airport. Each of the 194 well-appointed guest rooms features cable satellite television, unlimited international IP calls (small fee applies) and free wireless internet access. Enjoy a complimentary full breakfast each morning and find a great selection for lunch and dinner at Denny's® Restaurant located on the hotel
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Property amenities
Fitness Centre with Gym / Workout Room
Free Parking
Business Centre with Internet Access
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Airport Transportation
Casino and Gambling
Wheelchair Access
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Outdoor pool
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
Park View
Hotel links
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Offers & Announcements:20% off room rate
Reviews (921)
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All reviews denny's restaurant denny s sangria bar costa rica free breakfast internet room large pool tennis courts grocery store close to the airport business center free airport shuttle hot tub the hotel offers front desk staff flat screen tv coffee maker
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1 - 5 of 536 reviews
Reviewed 1 week ago via mobile

This hotel took care of over 300 passengers at the very last minute because I have a cancelled flight. When was OK customer service was amazing, room Was comfortable The view of the pool was amazing. Denny’s is a average restaurantMore

Date of stay: December 2018
Thank millslaura67
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 6 days ago

Dear millslaura67, thank you so much for posting your comments about your stay with us. We are very sorry for the inconvenience you epxerienced with the cancellation of your flight. We are very glad that your stay at our hotel was comfortable, that you found...More

Hotel's Favourite
Reviewed 28 September 2018

Room was nice with a nice view of the pool and the amazingly groomed tropical lawn in the court yard. Great hot tub area there and free breakfast at the Denny's on-site. There is a casino that we visited for an hour or so until...More

Date of stay: October 2017
Thank mythmage
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 6 October 2018

Dear mythmage, thank you so much for posting your lovely comments. We are more than thrilled to learn that your stay with us was nothing less than wonderful because nothing makes us happier nor is more important than our guests' total comfort and satisfaction. We...More

Reviewed 3 weeks ago

Jet Blue had flight issues and put the entire plane up at this hotel. Front desk did a very good job with booking all of the rooms in short order. The property itself should have had a renovation 10 years ago. Corridor carpet was stained...More

Date of stay: October 2018
Thank Fred S
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 3 weeks ago

Dear Fred S, thank you for posting your comments regarding your stay at our hotel. We are truly sorry to learn about the inconvenience you experienced with your flight and that our hotel was not up to your expectations. Yes, it is true that our...More

Reviewed 4 weeks ago

Excelente service. Well located, but the desk attendants were slightly pompous this last visit. It’s a five star location and the front desk is usually kinder and attentive. But the most recent attendants had a pompous self righteous , could care less about anything attitude....More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Passenger48099836893
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 4 weeks ago

Dear Passenger48099836893, thank you so much for posting your charming comments about your stay with us. We are elated to learn that it was nothing less than excellent since you found our services so good and our location very convenient (we are 15 minutes from...More

Reviewed 4 weeks ago

Front desk staff remembered our first name when leaving, very impressive! Other staff helped us with getting out airline tickets printed in computer room and adjusting our a/c in our room. Staff was the best I've ever seen in many years of travel!!More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Ronfish12
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 4 weeks ago

Dear Ronfish12, thank you so much for sharing your lovely comments. We are elated and very proud to learn just how delighted you were with our staff's service because we really do thrive on our guests' total comfort and satisfaction. Our entire staff is completely...More

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Questions & Answers
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Gustavo L
16 July 2018|
AnswerShow all 6 answers
Response from rob h | Reviewed this property |
24 February 2018|
AnswerShow all 9 answers
Response from JetCom | Reviewed this property |
It was free when we were there but they have since instituted a charge. Seems from answers here it is now $8. I paid $30 to get to my initial hotel in downtown San Jose so that still seems like a bargain. Depending on how... More
Jim M
28 August 2017|
AnswerShow all 6 answers
Response from kittinna | Reviewed this property |
Yes, it has something like a laundromat near the Spa
Room Tips
"Rooms facing pool area are best"
3 weeks ago
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"It should have an open bar from 7:00 to 1:00am, for certain liquors. "
4 weeks ago
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"Nice place outside to have soda...and a sandwich!!"
5 Nov 2018
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"Pool side view with king size bed"
2 Nov 2018
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US$77 - US$111 (Based on Average Rates for a Standard Room)
best western irazu hotel san josebest western hotel irazubest western san josesan jose best western
Best Western Plus Irazu Hotel & Casino
Costa RicaProvince of San JoseSan Jose MetroSan Jose
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