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Best Western Irazu Hotel & Casino

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Traveller (261)
Room & Suite (104)
Pool & Beach (67)
Overview
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“denny s”(8 reviews)
“sangria bar”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from Best Western Irazu Hotel & Casino
Offers & Announcements: 20% off room rate
Offers from Best Western Irazu Hotel & Casino
Offers & Announcements: 20% off room rate
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (873)
There are newer reviews for Best Western Irazu Hotel & Casino
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Traveller rating
134
215
95
45
31
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134
215
95
45
31
Show reviews that mention
All reviewsdenny's restaurantdenny ssangria barcosta ricafree breakfastinternet roomlarge pooltennis courtspool viewrecommend this hotelgrocery storeclose to the airportfree airport shuttlehot tubsmall casinoflat screen tvwelcome drink
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11 - 15 of 520 reviews
Reviewed 16 June 2018 via mobile

I brought a soccer team from the USA to Costa Rica to experience the culture, country and people and we made the wise decision to stay at the Best Western Irazu in San Jose. The staff was so friendly and very professional. Staff members like...More

Thank carloscarrillo10
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 21 June 2018

Dear carloscarrillo10, thank you so much for posting your superb comments about our hotel. We are delighted that both, you and team you brought had such a pleasant and successful stay because nothing is more important to us than our guests' total comfort, satisfaction and...More

Reviewed 7 June 2018

The Best Western Irazu is very good, but it was better. Bills contains cost that was not created and you see it when you are not longer in the hotel. The breakfast at the Dennis is also getting less and less from time to time....More

Review collected in partnership with this hotel
Thank rcluesener
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 9 June 2018

Dear rcluesener, thank you so much for sharing your comments about your stay at our hotel. There is nothing more important for us than our guests' total comfort, satisfaction and well being so we are very distraught to learn that your stay was not up...More

Reviewed 7 June 2018 via mobile

Me and my wife stayed there for five nights, first of all the people were just great and courteous, the facilities were as we expected, it has all what you need if you are staying in, a pool and jacuzzi, a running or walking path,...More

Thank fernandolrc
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 9 June 2018

Dear fernandolrc, thank you for posting your magnificent review about your stay with us. We are delighted to learn that it was so great and that everything was up to your expectations if not more because we really thrive on our guests' total comfort and...More

Reviewed 30 May 2018

Our room had a horrible smell of mildew. In order to heyyyyyy rid of the smell, they wanted us to pay an extra $20 a night to beon the new side. So we had to deal with it. I don't think that was fair. You...More

Review collected in partnership with Best Western
Thank Nicole R
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 June 2018

Dear Nicole R, thank you so much for sharing your comments regarding your stay with us. We are very distressed to learn about the inconvenience you had with the smell in your room so please accept our most sincere apologies for it. Nothing is more...More

Reviewed 29 May 2018

Used this hotel for 5 days as it was close to the company we used for tours (Sol Tropical). It was reasonably priced and adequate for our needs. We were pleased our GF room faced an enclosed central area with nice gardens and the pool...More

Thank Andrew0749
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 30 May 2018

Dear Andrew0749, thank you so much for posting your very thorough review of your stay at our hotel. There is nothing we want more than our guests' total comfort and satisfaction so it is very rewarding that it was so pleasant and that you found...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$70 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in San Jose
#15 Family Hotel in San Jose
#17 Quiet Hotel in San Jose
#21 Business Hotel in San Jose
#24 Mid-range Hotel in San Jose
#27 Centrally Located Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$70 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in San Jose
#15 Family Hotel in San Jose
#17 Quiet Hotel in San Jose
#21 Business Hotel in San Jose
#24 Mid-range Hotel in San Jose
#27 Centrally Located Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (261)
Room & Suite (104)
Pool & Beach (67)
Dining (22)
Amenities (31)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Gustavo L
16 July 2018|
AnswerShow all 5 answers
Response from bcrowley1126 | Reviewed this property |
As far as I remember they do
0
Votes
drsusie2000
24 February 2018|
AnswerShow all 9 answers
Response from JetCom | Reviewed this property |
It was free when we were there but they have since instituted a charge. Seems from answers here it is now $8. I paid $30 to get to my initial hotel in downtown San Jose so that still seems like a bargain. Depending on how... More
0
Votes
Jim M
28 August 2017|
AnswerShow all 6 answers
Response from kittinna | Reviewed this property |
Yes, it has something like a laundromat near the Spa
2
Votes
Room Tips
"All the rooms are fantastic but ask for one facing the pool."
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"Rooms a ok"
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"Ask for a room facing the central area."
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"choose a room with balcony with pool view preferably on 4th floor"
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