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Best Western Irazu Hotel & Casino

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Traveller (255)
Room & Suite (101)
Pool & Beach (66)
Ratings and reviews
GreenLeaders Silver level
  • Excellent30%
  • Very good43%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“denny s”(8 reviews)
“sangria bar”(7 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
This full-service San Jose, Costa Rica hotel offers convenient access to many local attractions including the Costa Rican Art Museum, the Braulio Carrillo National Park and the Poas Volcano. Whether traveling on business or just taking a trip for fun, the Best Western Irazu Hotel...
Offers from Best Western Irazu Hotel & Casino
Offers & Announcements: 20% off room rate
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Location and contact
Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Hotel website
2.6 km to Tobias Bolanos Intl Airport
85 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (859)
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Traveller rating
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132
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All reviewsdenny's restaurantdenny ssangria barcosta ricafree breakfastinternet roomlarge pooltennis courtsgrocery storeairport shuttlebusiness centerhot tubfree shuttleflat screen tvthe hotel offerscoffee makerpollo
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21 - 25 of 514 reviews
Reviewed 5 April 2018

This was a pretty standard Best Western and had a few things that I found helpful for the San Jose area. First, it is great for a single night stay on your way out of CR. It has a washing machine and dryer available so...More

Thank JetCom
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 10 April 2018

Dear JetCom, thank you so much for sharing your kind comments about your stay with us. We are very happy that it was so nice and that you were so pleasantly surprised because there is nothing we want more than to see our guests' totally...More

Reviewed 29 March 2018 via mobile

This hotel was neat and clean. We only stayed for our first night. The room was on the second floor, nice and clean and overlooked a beautiful pool area. Service is not their strong suit. We were ask if we needed help with our luggage...More

Thank lois c
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 31 March 2018

Dear lois c, thanks for sharing your comments about your stay at our hotel. We are very glad that you found your accommodations so neat, clean and with such a beautiful view because we really do thrive on our guests' total comfort and satisfaction. We...More

Reviewed 20 March 2018

Since my birthday is in March, I always have difficulties booking hotels without an abundance of rowdy young folks. I arrived on March 7 and stayed until the 11th. The airport pick up service was great and reasonable for the distance of the airport, approximately...More

1  Thank Cheryl G
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 24 March 2018

Dear Cheryl G, thank you so much for sharing your very thorough review of your stay at our hotel. First of all, we would really like to wish you a very happy belated birthday. We hope you enjoyed it and we wish you very many...More

Reviewed 20 March 2018

I had a wonderful time and experience staying at the best Western hotel.The best western staff is well trained and do everything to make certain that I had the best stay. Dayana and Marcela added tremendous value to my stay. They always served me with...More

1  Thank PatChery
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 22 March 2018

Dear PatChery, thank you so much for sharing your wonderful and very detailed comments regarding your stay with us. We are completely elated that it was such a pleasant hotel experience and that you were so delighted with our staff's customer service (especially with Dayana,...More

Reviewed 16 March 2018

From the websites it appears that the BW Irazu and the BW plus are separate buildings, but they are not. One wing of the building is the BW Irazu and the other wing is the BW Plus. They share the same lobby and check in...More

1  Thank Larry R
Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 28 March 2018

Dear Larry R, thank you so much for sharing your very detailed comments about your stay with us. We are very sorry and distraught to learn about the inconveniences you experienced and that your stay was not up to your expectations so please accept our...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Airport Transportation
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Pool
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$70 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in San Jose
#4 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#11 Family Hotel in San Jose
#24 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$70 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in San Jose
#4 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#11 Family Hotel in San Jose
#24 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (255)
Room & Suite (101)
Pool & Beach (66)
Dining (22)
Amenities (31)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Gustavo L
16 July 2018|
AnswerShow all 5 answers
Response from bcrowley1126 | Reviewed this property |
As far as I remember they do
0
Votes
drsusie2000
24 February 2018|
AnswerShow all 9 answers
Response from JetCom | Reviewed this property |
It was free when we were there but they have since instituted a charge. Seems from answers here it is now $8. I paid $30 to get to my initial hotel in downtown San Jose so that still seems like a bargain. Depending on how... More
0
Votes
Jim M
28 August 2017|
AnswerShow all 6 answers
Response from kittinna | Reviewed this property |
Yes, it has something like a laundromat near the Spa
2
Votes
Room Tips
"All the rooms are fantastic but ask for one facing the pool."
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"Rooms a ok"
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"Ask for a room facing the central area."
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"choose a room with balcony with pool view preferably on 4th floor"
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