Gran Hotel Costa Rica, Curio Collection by Hilton
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 22/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gran Hotel Costa Rica, Curio Collection by Hilton
Updated 22/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 95 hotels in San Jose
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Welcome to Gran Hotel Costa Rica, Curio Collection by Hilton, an iconic gem in the heart of San Jose. Located on the pedestrian boulevard Avenida Central, our hotel overlooks the National Theatre and is steps from cafés, shops, museums and other top attractions. It's a quick walk to downtown government buildings and Fortune 500 companies, and Juan Santamaria International Airport is just 30 minutes away. Colonial beauty meets modern technology in our stylish guest rooms, featuring complimentary WiFi, a 50-inch HDTV, mini-refrigerator, work desk and walk-in shower. Choose an executive room for more amenities and beautiful city views, or treat yourself to a suite with living area, second HDTV and 24-hour butler service.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Car hire
Business Centre with Internet Access
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Air purifier
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
Contact
2nd Avenue between Streets 1 & 3, San Jose 527-1000 Costa Rica
Getting there
Car HireSee all San Jose car hire
357Reviews35Q+A26Room tips
Reviews
Traveller rating
- 284
- 38
- 18
- 7
- 10
Time of year
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Popular mentions
My husband and I booked a 7 night stay at this hotel in San Jose as it was central and we could drive to many attractions. To start, the front desk was very rude and NOT accommodating. Whether it was the look of annoyance when we asked questions or when she insisted that nothing was delivered to the hotel under my name, front desk made it clear that they did not want to assist us and we were a nuisance to them. When I told her that the valet called me the previous night and told me my package was delivered, she literally called three people and insisted there was nothing. I asked she look in the storage and “what a surprise” it had been 3 ft behind her all the time. Waiters were also slow to serve and rude. We had to ask for our order to be taken and we literally sat in front of the bartender who ignored us. We had to wave him down for him to come to us. Again with the look of annoyance. Cleaning was variable. Sometimes they cleaned every surface and restocked toiletries. Other times they just made the bed and left a mess on counter tops. They left a piece of broken glass on my side table. We stayed an entire week and ate breakfast (which was good) every morning. Nonetheless the waitstaff made no effort to get to know us. We were rudely asked what room number we were in each time in an almost accusatory fashion. The worst if it all however, was that you at the very least expect good sleep and respite at a hotel. Yet several nights there was hammering that started at midnight. We had to call two to three times to complain because as soon as it would stop it would start again. Front desk would take over 10 minutes to answer and still the hammering continued. So sleep was hard to come by. The good: Valet was very accommodating and service oriented. The breakfast was very good. Room service was prompt. The gym was clean. However, despite staying seven nights we never felt welcomed and felt as if we were a burden to most of the staff. No doubt a seven night stay unveiled these shortcomings. But, as a hotel whose job is to be of service to visitors, I expected much more courtesy and hospitality. I would NOT stay here again for an extended period of time.…
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Date of stay: November 2021Trip type: Travelled as a couple
Helpful
Hotel's Favourite
My new favorite Hilton property. Checked in for 1 night on my way south. Loved it so much came back for two nights on my way home. Cannot say enough about the charm of the place. It’s small and a converted old building but great lengths have been made to make it cozy and elegant. As a Hilton Diamond I was treated to an upgrade both stays and a lovely morning breakfast. The evening reception, held in the small dinning area on the 5th floor with a view of the National Theater was absolutely divine. Along with wine by the glass I was served an appetizer plate which was soooo delicious. The staff was friendly and helpful. The gym well equipped. Location perfect. Right next to walking mall, several blocks to central market. Will definitely stay here on all my stays through San Jose!…
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Date of stay: June 2021Trip type: Travelled solo
2 Helpful votes
Helpful
Response from Johanna Rodriguez, Ventas at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 1 Jun 2021
Dear Guest: Thank you for choosing Gran Hotel Costa Rica Curio by Hilton and for your nice comments. We are very honored for being your new favorite Hilton and we appreciate your preference. We look forward to host you on a future stay. Best regards,
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This is in the heart of downtown San Jose about an hour more or less from the airport. Downtown is nothing special but the Jade and Gold museums are very special. The National Theater building across the street is also great architecture. The hotel has been modernized. The rooms are tiny but comfortable. Cleanliness is excellent. Wifi is poor (the worst of the 4 CR hotels we've been in). Shower water temp is very warm but not hot. The room is very quiet and the AC works well. Because there was an incredibly loud party in the reception/restaurant on the night we checked in we could not have dinner in the restaurant or bar (poor planning for hotel guests) so we had room service. No one picked up the phone in RS, virtually no vegetarian choices, and the food was brought on a tray rather than rolling table. The room has no table to eat on. No robe or slippers which it would seem a higher end Hilton should have. Other than the room service person service was very good and professional. If you're staying in downtown this is probably the best choice.…
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Date of stay: November 2021
Rooms
Service
Sleep Quality
Room Tip: Don't get an inside view room.
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Helpful
Response from Johanna Rodriguez, Ventas at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 1 week ago
Dear Guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for your nice comments. We are very happy to know that you found a magnificent building with very good and professional service. Looking forward to your next visit. Best regards,
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The room, service, and facilities at this hotel are great. Everything you'd expect from a higher end business class hotel. The reason I chose this hotel is for its location. Almost all the major landmarks, spots, and museums in San Jose are within walking distance of this hotel. The hotel is renovated in the interior. The modern interior was a little disappointing to me given the historic exterior, but this was a minor item for me. Overall, I highly recommend this hotel if you're visiting San Jose for a few days.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
Helpful
Response from Johanna Rodriguez, Ventas at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 1 week ago
Dear Guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for your nice comments. We are very happy to know that you found great facilities, excellent location and appreciate your recommendation. Looking forward to your next visit. Best regards,
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Costa Rica is one of the best places to every visit in a lifetime. Make sure to stay at the Gran Hotel as it is in the heart of everything. Great experience. Food is amazing and the air is clean and crisp.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Johanna Rodriguez, Ventas at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 1 week ago
Dear Guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for your nice comments. We are very happy to know that our hotel is one of the best places to visit and that you had a great experience. Looking forward to your next visit. Best regards,
Read more
PRICE RANGE
US$168 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran hotel san jose, gran hotel costa rica
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
79
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Claim Your Listing Frequently Asked Questions about Gran Hotel Costa Rica, Curio Collection by Hilton
Which popular attractions are close to Gran Hotel Costa Rica, Curio Collection by Hilton?
Nearby attractions include Galeria Namu (0.4 km), Teatro Nacional Costa Rica (0.06 km), and Jade Museum (0.4 km).
What are some of the property amenities at Gran Hotel Costa Rica, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Gran Hotel Costa Rica, Curio Collection by Hilton?
Conveniently located restaurants include Cafe Rojo, Tenedor Argentino, and La Esquina de Buenos Aires.
Are there opportunities to exercise at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Is Gran Hotel Costa Rica, Curio Collection by Hilton located near the city centre?
Yes, it is 0.4 km away from the centre of San Jose.
Are any cleaning services offered at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel Costa Rica, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gran Hotel Costa Rica, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.