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Barcelo San Jose

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1,186 Reviews from our TripAdvisor Community

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Showing 642: English reviews
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Lisburn, United Kingdom
Reviewed 6 days ago NEW

Great buffet breakfast but sometimes hard to find table early in morning as tables reserved for large tour groups. Not close to shops or restaurants. Rooms are excellent, good size with comfortable beds. The pool area is really nice and you can eat poolside. They offer a collection service from airport, The driver does not come in you need to...

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Helpful?
Thank val s
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mrs. Val, First we would like to thank you for your recent visit to Barcelo San Jose. Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló San Jose.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Iam sure that...

Como, Lombardia, Italy
Reviewed 1 week ago NEW

We spent two nights there, while finishing our trip in Costa Rica. The hotel is a bit far from downtown due to traffic more than distance. Rooms are big and fresh, service is kind and professional and the structure reflects the Barcelò style. It has a complete gym with a jacuzzy to relax, a big pool with a pool bar,...

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Thank Filippo F
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Filippo It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló San José was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories, this is undoubtedly the best reward for us all. Best Regards,...

Vancouver, Canada
Reviewed 1 week ago NEW

I did enjoy staying at this property. The airport shuttle service was great and on time. The room was a great size with 1 big bed. It was clean and comfortable. I enjoyed the hammocks at the pool. Great to relax in after a busy day. I stayed twice within a month and thought some front desk staff looked unhappy...

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Helpful?
Thank Smallpup
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Guest In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your Reviews, It is only through feedback such as yours that we are able to...

Coeur d'Alene, Idaho
Reviewed 1 week ago

We stayed on the 5th floor and had a room overlooking the garden area. The people who work at the Barcelo were wonderful from the front desk to room service. The Garden's are lovely. My daughter and I enjoyed our stay. I had dental trips into San Jose but do not like staying in the city and this was perfect....

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Helpful?
Thank Miraclerose
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Miraclerose Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay , It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We hope to have you here very soon....

Miami, Florida
Reviewed 1 week ago

My boyfriend and I love the staff, the room was clean and well organized , the food was amazing, the pool and the bar where really nice. All the staff were really professional and fiendly. Ill definitely go back to this hotel again. Thank you barcelo for a wonderful stay.

Review collected in partnership with this hotel
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Thank Wilka A
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Wilka Thank you for the great feedback of your recent holiday experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We wait for you soon. Best Regards, Carlos Ruíz Director

Reviewed 1 week ago via mobile

We arrived to beautiful lobby with security and a bell man outside. We waited 25 minutes to be checked on due to slow service. It seemed if you spoke Spanish they would stop helping you to assist those costumers. We got upstairs to a room with a king bed when we wanted 2 doubles were phoned down and within 10...

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Helpful?
Thank Safiya F
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Guest We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló San José hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Best Regards Calos Ruíz Director

Stamford, Connecticut
Reviewed 2 weeks ago via mobile

We arrived at Barcelo to a disinterested reception desk, however the waitstaff at the pool restaurant was warm and helpful. The salads were tasty and the Sangrias came in a huge glass. The room was nice and the bed excellent. The shower needed to be resurfaced. Bring you own moisturizer. The room carpet needed cleaning so bring your slippers as...

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Helpful?
Thank G6441CTjohnf
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Guest: In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Best Regards Carlos Ruíz Director

Pacifica, California
Reviewed 2 weeks ago via mobile

I don't ever write reviews, but I felt that my positive experience warranted one. I only stayed in the hotel for a couple days which was great, but what made my memory most memorable was my bartender. I came into the bar that is located near the lobby for a drink one early afternoon and was created immediately by the...

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Thank MariaFB_89
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Traveler Thank you for reviewing your recent stay in our Barceló San José. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Best Regards, Carlos Ruíz Director

Augusta, Georgia
Reviewed 2 weeks ago via mobile

We accidentally ended up staying here after our flight was cancelled but lucky us! We were treated to a modern, beautiful and luxurious night here. The rooms are spacious, amenities felt spa-like (even included bath salts in the toiletries provided), all you can eat breakfast was abundant with choices and the beds... fluffy and so soft- got the best rest...

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Thank DrMrsBroughton
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Traveler Thank you for reviewing your recent stay in our Barceló San José. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Kind Regards, Carlos Ruíz Director

Jacksonville, Oregon
Reviewed 2 weeks ago

We stayed here three times over our month in Costa Rica. This place is great. They have airport shuttles, taxi's available any time, a great pool, excellent service. They stored our luggage for about a week at no cost. The breakfast buffet is so delicious! Get a room with a balcony - it's worth the upgrade. The rooms by the...

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Thank BigSunshine
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Traveler We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló San José was an enjoyable one. We continuously...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $113 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#2 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo San Jose staff and other travellers.
44 questions
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USA
over a year ago

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Questions? Get answers from Barcelo San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor rooms for better views”
 of 5 bubbles Miraclerose, 16 Mar 2017 | Read review
“you want piece and quite..book a room away from elevators...”
 of 5 bubbles rfernandez2799, 19 Feb 2017 | Read review
“Upgrade to Premium Suite”
 of 5 bubbles FrannywestcoastB_C_, 15 Feb 2017 | Read review
“one bedroom suites on the end, overlooking the pool are great.”
 of 5 bubbles M3878AHdavidm, 14 Feb 2017 | Read review
“Premium is not worth the extra cost and the rooms are all noisy.”
 of 5 bubbles rbwalter2017, 12 Feb 2017 | Read review
5 of 5