Hotel Barcelo San Jose
Urbanizacion El Robledal La Uruca, San Jose 01150 Costa Rica
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#23 of 98 hotels in San Jose
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2022 Travellers' Choice Best of the Best
The Barcelo San Jose hotel (belonging to the Barcelo Hotel Group and formerly the Barcelo San Jose Palacio) is located in a quiet residential area of Uruca, just 8 miles from Juan Santamaria International Airport and 3 miles from the center of San Jose, the capital of Costa Rica. Well connected to the main business, shopping and leisure areas, such as the National Stadium. This emblematic urban hotel boasts great prestige and tradition in the country. The 254 rooms—renovated in 2016—are fully equipped with all of the necessary features to enjoy a perfect stay, whether for work or pleasure. The hotel offers free parking and gym for all guests, as well as an outdoor pool and lush gardens. The hotel houses 3 restaurants and a bar where you can enjoy a wide culinary selection and an extensive cocktail menu with live music.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Babysitting
Free airport transportation
Car park
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Poolside bar
Free shuttle or taxi services
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Location
63Somewhat walkable
Grade: 63 out of 100
41Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
Urbanizacion El Robledal La Uruca, San Jose 01150 Costa Rica
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Car HireSee all San Jose car hire
2718Reviews72Q+A100Room tips
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Excellent hotel. Very convenient location. Amenities are worth it. Food is delicious. Pool section is outstanding as well as the restaurant outside. Small shops inside for gifts to be brought home. Shuttle to airport makes it easy on the overall trip.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are here with a tour. We’ve spent 2 weeks touring round the country and spending the last night here before returning to the UK. We’ve just had dinner. It was the worst meal we’ve had in Costa Rica. The soup was nice but only tepid. The main course was the inevitable rice with chicken and was ok. They had run out of desserts so just had fruit. The waiter brought some red wine. None of our group could drink it as it was turning to vinegar. We asked for fresh but it was only when our tour operator got involved that they brought a fresh bottle. Frankly it was hardly any better. I wouldn’t even cook with it and I wasn’t going to drink it! I don’t expect top wines but they have to be potable! I finished my meal with some Luke warm weak coffee. As we were ready to leave they brought cake out. Too little too late. The rooms are clean and comfortable hence the 3 score. There’s a coffee maker in the room with one pouch of coffee, sugar sachets but no milk/creama. I’m glad it’s just the one night.…
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Excellent hotel I highly recommend for all the reasons you can think of. I wish I stayed longer. The look of the place, the bed, the restaurant, a bellhop, airport shuttle, gift shop, multiple restaurant options. I'm really happy I chose this place
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely hotel and grounds. The room was clean and beautiful. We had to ask several times for towels and there were no wash cloths available. As many Americans travel here, it would be nice if the hotel supplied wash cloths.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 1 week ago
Good morning dear guest First of all, we would like to thank you for choosing our Barceló San José hotel for your holidays and for letting us know about your concerns regarding the time you spent with us, as this gives us the opportunity to look at areas that may have a little room for improvement and for that we are very grateful. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Full-service hotel with clean, comfortable rooms, several restaurants, lovely pool deck. The hotel occupies a hillside with mature trees and good understory plants, attracting many birds. Did not have time, but could also vhave walked down towards river, or grabbed a taxi to nearby La Sabana Park, an eBird hotspot.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 1 week ago
Good morning dear guest We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló San José was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the Hotel Barcelo San Jose for two nights at the beginning of our two week tour of Costa Rica and one night at the end. The rooms were comfortable and spacious and kept clean. The food in the restaurant was fairly mediocre and at times in short supply, particularly if you arrived towards the end of service. Waiting staff were generally ok in the restaurant, however the internal bar (not pool bar which was fine) didn't open until the evening and the staff were unfriendly and unhelpful. We were on an all inclusive stay, which meant pretty much any drinks should be available but the bar staff didn't want to serve any spirits if he could avoid it. I even saw him hiding bottles under the bar and then saying "we have none". Outside pool is fine with a bar offering drinks and snacks and there is a small garden area to wander around. The hotel is located about half an hour from the airport and approximately 15 minutes from the city centre. I wouldn'tt recommend going to the city centre after dark! Not actually that much to see and even our tour manager said that it's not a nice city (He is Costa Rican) and wouldn't go there unless he had to. The hotel is fine for a first stop after arriving in Costa Rica but best to get out into the countryside where it is much more pleasant and friendly.…
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Date of stay: February 2023
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 2 weeks ago
Good morning dear guest Thank you for choosing our Barceló San Jose for your stay, however we are sorry to read that you were not completely satisfied with the experience. We have taken good note of the comment about the service offered during his stay and we send our most sincere apologies if on this occasion you has not felt properly cared for. Do not doubt that your comments will be studied to avoid this type of impression on our future clients. On the other hand, we are pleased to know that you have appreciated the quality of our facilities designed so that our guests feel comfortable at all times. Once again, thank you for your visit and constructive criticism, we hope to have the opportunity to regain your confidence on a future occasion. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barcelo is a very nice hotel and nice staff. I liked the bed most. Comfortable and clean. Not too costly either. My Spanish isn't so good and they were helpful. Room was great. Balcony was great. I def would recommend.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 2 weeks ago
Good morning Scott We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San José hotel. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for two nights (once when we arrived in San Jose and once on our way out of San Jose). The hole premises are nice. The hotel offers two restaurants and a bar, but doesn’t have a lot of places close by to walk too. The rooms are okay..they’re clean but definitely getting a little dated. When we were there on our last night, we noticed the toilet wasn’t working properly and notified the front the desk, they sent someone to take a look at it and the individual claimed it was working fine. We were skeptical that he managed to “fix” it in the two minutes he was there, but it seem to be flushing fine in his presence…fast forward to the morning and the toilets no longer flushing. I wish they would’ve given us a new room as this was not a hassle I wanted to deal with having to catch an early morning flight the next day. The check-in/out process is quick, the bathrooms are very dated, and there’s a decent gift shop on-site for last minute items. The hotel is a 20-25 minute drive to the hotel, so it’s mot THAT close. I would look at other options for next time.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 2 weeks ago
Good morning dear guest Although we sincerely regret your disappointment with your stay in our Barceló San José, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First we ordered room service, they sent the wrong item and never returned to take our dirty plates. Large area of blood on a pillow in our “clean room” housekeeping never came up with a fresh pillow. Supervisor gave us 2 complimentary drinks at bar but only applied for draft beer or house rum which never of us liked. Bar was dirty. Only 2 seats available, not because it was busy but because there were dirty plates and glasses sitting all over the bar. Then when the bartender finally removed the dirty dishes he only wiped it off with a dry paper towel. No cleaner was used. Pool closed early, 5 pm on a Saturday, since we arrived late afternoon we didn’t even get a chance to enjoy it.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 2 weeks ago
Good morning dear guest We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Kind regards Carlos Ruiz Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great pool area, great room - and the best mattress (of several we used on Costa Rica)..a good price available on line....even with the Premium Select room offered.....and good Japanese restaurant on site.
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Channel Manager, Propietario at Hotel Barceló San José
Responded 2 weeks ago
Good morning dear guest Thank you for the great feedback of your recent holiday experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Kind regards Carlos Ruiz Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$85 - US$127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo san jose palacio hotel san jose, san jose barcelo, barcelo palacio hotel costa rica
FORMERLY KNOWN AS
Barcelo San Jose Palacio
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
254
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Claim Your ListingHOTEL BARCELO SAN JOSE: UPDATED 2023 Reviews, Price Comparison and 1,574 Photos (Costa Rica) - Tripadvisor
Frequently Asked Questions about Hotel Barceló San José
Which popular attractions are close to Hotel Barceló San José?
Nearby attractions include Parque La Sabana (0.9 km), Estadio Nacional (1.0 km), and El Tablao Flamenco (0.6 km).
What are some of the property amenities at Hotel Barceló San José?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Barceló San José?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Barceló San José?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Barceló San José?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Hotel Barceló San José?
Conveniently located restaurants include El Novillo Alegre - Sabana, Furca, and L'Olivo.
Are there opportunities to exercise at Hotel Barceló San José?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hotel Barceló San José have airport transportation?
Yes, Hotel Barceló San José offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Barceló San José?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Barceló San José offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Barceló San José?
The staff speaks multiple languages, including English and Spanish.