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Radisson San Jose-Costa Rica

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Central Street & 3rd-15th Ave, San Jose 10604 Costa Rica
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US$115
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Free cancellation until 11/02/23
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US$100
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Traveller (504)
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Room & Suite (396)

About

#34 of 98 hotels in San Jose
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Situated less than four kilometers outside downtown, Radisson San José-Costa Rica offers a great location for romantic getaways, business trips and family vacations. You can wander through San José's various markets or museums, soak in the hot springs at Volcán Arenal or escape to the Gulf of Nicoya, less than a two-hour drive from the Radisson.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
2028Reviews36Q+A100Room tips
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beahopwood1 wrote a review 25 Jan
Bingley, United Kingdom15 contributions5 helpful votes
Didn’t like design of the building, lots of concrete but nothing can be done about that. Rooms were clean and large. Breakfast had good selection of food. We were told that it wasn’t advisable to go outside the hotel walking, especially at night.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 3 days ago
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ted Q wrote a review 24 Jan
San Jose, Costa Rica9 contributions1 helpful vote
Always a good experience staying at the Radisson San Jose Costa Rica. The staff are always friendly and helpful. The hotel is always clean and the atmosphere is always calm. The breakfast buffet is always yummy and we can even order a la carte. The rooms are spacious and very clean. It is always nice to feel like we're in our second home when we stay here because the people make us feel like we are home.
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Date of stay: January 2023
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 3 days ago
Thank you for taking the time sharing your review. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Veecomp wrote a review 12 Jan
123 contributions73 helpful votes
We were here for a week before heading to Tambor for some beach time! What a convenient place to stay & the staff in all areas couldn’t have been kinder or more helpful. My partner had a bit of a scare after he had eaten Tanarind sauce - nothing we had ever considered but he had a very severe allergic reaction to it! He became very unwell & hives appeared all over his arms & legs. The hotel staff were fantastic in dealing with him & the situation & in no time an ambulance appeared with a doctor who sorted him with an antihistamine injection! We can’t thank them enough as he recovered well within a couple of hours. Thank you Radisson for all your help.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 1 week ago
Thank you for taking the time sharing your review. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alvaro M wrote a review 9 Jan
2 contributions1 helpful vote
The hotel is old but the service and food are great. Very clean. I must say that in the dining area Mayra and Humberto treat us like family and they were great. As a business owner, that is the kind of employees that I appreciate.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 2 weeks ago
Thank you for taking the time sharing your review. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. Your feedback will serve as a key tool for us, so we can continually improve our services. We appreciate your assessment and it will be an honor if you consider as again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolas L wrote a review 7 Jan
116 contributions34 helpful votes
Worst customer service ever! Very agressive & incompetent staff at reception. From far the worst Radisson Hotel I ever stayed at... Doesn't deserve its 5 stars at all. The hotel doesn't look like the photos displayed at all, it is an old dated gigantic hotel complex, everything is old... Needs a good refresh... it might have been glorious 2 decades ago, but its not the case anymore! Room was extremely smelly, terrible smell of mold and humidity. The carpet floor holds decades of stains, it was gross. Crazy & non sense policies, they refused access to coworkers & clients of mine that simply came collecting datas to my room. Even though I paid (by booking mistake for 2 pax & was alone) Never I have paid extra on top of extra for simple visitors that stay less than 15 min! This is just a pure scam, and you should be ashamed of it. They were not here to sleep in the hotel, simply attending work meeting, transferring data that require lots of computers & photo equipments that cannot be carried around the hotel... Screaming aggressively & chasing after one of my coworker down the reception hall is not only outrageous & ridiculous it is very unprofessional! Never ever in my life have I seen someone getting denied entry to the room that I pay for. If you do not wish to work in hospitality, well find another job or go back to training! And deactivating the room card simply as a "payback" to force your customer to cross all over again the gigantic complex to come back to reception is not only childish, it also shows that you have O respect at all for your clients.- Untrained staff, cleaning lady entered the room without knocking & woke me up even thought a Sign "Do Not Disturb" was hanging by the door... Poor breakfast, lots of frozen food... not even a real fresh fruit juice... not what you'd expect in a 5* hotel at all.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Stay some other place with real customer service and good amenities
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 2 weeks ago
Dear Nicolas, Thank you so much for sharing your comments, but also for taking the time to share your experience. We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible We would like to apologize for the inconveniences you experienced during your stay with us. Your feedback will serve as a key tool for us, so we can continually improve our services.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marilyn B wrote a review 4 Jan
Memphis, Tennessee28 contributions20 helpful votes
This property is near the university, but seems like it is remote with large pool, hot tub, and garden area with multiple paths and outdoor dining for breakfast. The squirrels and birds at breakfast are a delight. This is an older hotel with some rooms that show their age, but certainly with all conveniences. It is popular with tour groups.
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 2 weeks ago
Thanks for taking the time to leave us a comments about you're most recent stay with us. We would like to apologize for the inconveniences you experienced during your stay with us. Your feedback will serve as a key tool for us, so we can continually improve our services. We hope for another opportunity to exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joshua I wrote a review 2 Jan
15 contributions
Pretty near to the airport, great Costa Rican breakfast, clean, quiet and comfortable. Reasonably priced, other than that the shuttle to the airport was a bit pricey. I will stay here again on my next trip.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 2 weeks ago
Thank you for taking the time sharing your review. We appreciate your assessment and it will be an honor if you consider as again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NadineElhadad wrote a review Dec 2022
Dubai, United Arab Emirates132 contributions98 helpful votes
It was such a terrible experience. Hotel is not even a 4 star. Its interior is very depressing, the room was smelly and there was no light. Super old and even part of the room was in cement and not painted!!! The sheets were old and so were the towels. The shower is super old and rusty. Had a horrible experience! I checked out the day after as I could not bare it. It is nothing like the pictures advertised. Staff are very nice, helpful and friendly though. Hilton Gran hotel is beautiful, super clean, in a central place and rooms are new! go there instead!!
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 12 Dec 2022
Thank you for taking the time to write a review. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
markamc422 wrote a review Nov 2022
Desamparados, Costa Rica1 contribution
Great memories again for my Wife and I at the Radisson San Jose where we married in Nov 2021. We really enjoyed the Staff, food entertainment and jacuzzi. So many good memories resurfaced on this trip. For sure we will be back.
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Date of stay: November 2022
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 16 Nov 2022
Thank you for taking the time to write a review. We are glad to know that you enjoyed the staff service extended towards you. It is really nice that you found everything about our hotel so good. All the team will be happy for your nice words. We appreciate your assessment and it will be an honor if you consider as again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
davidr33X wrote a review Nov 2022
Aguascalientes, Mexico4 contributions1 helpful vote
I won't ever stay at this hotel Radisson Costa Rica, honestly the room are terrible. The noise is unbearable and my check-in was bad specially arriving at 2am. Despite the clerk who was attentive, this is not acceptable.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Radisson SJ-CostaRica, Administración de ingresos at Radisson San Jose-Costa Rica
Responded 10 Nov 2022
Thank you for posting a review. We are saddened to hear that your stay was less than satisfying due to the noise at that time. It is understandable where your frustration is coming from, especially we know how important a comfortable and relaxing accommodation is. Please accept our heartfelt apology for the inconvenience it has caused you. Your feedback is highly important to us and will be forwarded to the hotel management for the betterment of our services. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$82 - US$130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson europa hotel san jose, radisson europa hotel and conference center, radisson san jose, san jose radisson
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
210
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RADISSON SAN JOSE-COSTA RICA: UPDATED 2023 Hotel Reviews, Price Comparison and 931 Photos - Tripadvisor

Frequently Asked Questions about Radisson San Jose-Costa Rica
Which popular attractions are close to Radisson San Jose-Costa Rica?
Nearby attractions include Carpe Chepe (0.9 km), Teatro Nacional Costa Rica (1.1 km), and Jade Museum (1.2 km).
What are some of the property amenities at Radisson San Jose-Costa Rica?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Radisson San Jose-Costa Rica?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson San Jose-Costa Rica?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson San Jose-Costa Rica?
Yes, free parking is available to guests.
What are some restaurants close to Radisson San Jose-Costa Rica?
Conveniently located restaurants include Cafe Rojo, Tenedor Argentino, and Restaurante Silvestre.
Are there opportunities to exercise at Radisson San Jose-Costa Rica?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson San Jose-Costa Rica have airport transportation?
Yes, Radisson San Jose-Costa Rica offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson San Jose-Costa Rica?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson San Jose-Costa Rica offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.