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Balmoral Hotel

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#12 of 84 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
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1,037 Reviews from our TripAdvisor Community

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Showing 581: English reviews
Borgholm, Sweden
1 review
Reviewed 2 days ago NEW

Large comfortable rooms, friendly staff and a high quality restaurant. The breakfasts were generous, tasty and richly varied.The location in the very central part of the city makes it easy to reach museums, parks and nice shopping sites.

Review collected in partnership with this hotel

Helpful?
Thank borje_ekstam
Stamford CT
Level Contributor
281 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 3 days ago NEW

Located in the center of the city, main entrance on pedestrian street – room cramped with two double beds and a twin but comfortable. Effective AC but beds have very warm quilts considering the climate. Food at the breakfast buffet was just OK but served in a lovely open-air room where other meals served as well.

Helpful?
Thank SandyRiver
Miami Beach, Florida
Level Contributor
250 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 4 days ago NEW via mobile

We had an overall bad experience at this hotel made much worse by the manager's refusal to accept responsibility and provide proper compensation or refund. My reservation was over Friday & Saturday, and I had notified the hotel that we'd be arriving at 3am Friday night / Saturday morning. The same morning at 7am the hotel allowed construction work to... More 

Helpful?
Thank Stephen F
Surrey, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
Reviewed 4 days ago NEW

For some reason, our room didn't have any accessible plug sockets anywhere but the bathroom (not ideal for charging phones and laptops!) so we had to unplug lamps and pull out cabinets to find some. Our room smelled stale, almost like feet, which was very unpleasant! The room was very spacious and quiet. The breakfast was very good on day... More 

Helpful?
Thank BirdNerdSophie
Winston Salem, North Carolina
1 review
Reviewed 4 days ago NEW

I recently spent a week on my own in Costa Rica. The Balmoral was perfect--it is right on pedestrian-only Avenida Central, has a nice restaurant, and the staff helped me in every way possible. The breakfast buffet (included with the room) had lots of options, my favorites were the Costa Rican rice and beans and the huge bowls of fresh... More 

Review collected in partnership with this hotel

Helpful?
Thank jeanneo595
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

With much gratitude we receive your review. Thank you from the whole Balmoral team! We hope to host you again soon. King regards, Alessandra More 

Orlando, Florida
1 review
Reviewed 4 days ago NEW

This was an outstanding stay. The service was above. The food was excellent and the car location was with upmost convenience. I tip my hat to the corporation and could only wish that I had as greater workers.

Review collected in partnership with this hotel

Helpful?
Thank tim442
Seattle, Washington
1 review
Reviewed 1 week ago

Very nice, large clean room. Looked to be nicest in downtown area. Close to stores, market, restaurants, museums. Nice restaurant, great free breakfast. Friendly helpful staff, free shuttle to/from airport.

Review collected in partnership with this hotel

Helpful?
Thank tomL8676LR
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

The best compliment we can get is a happy customer who wants to return! We are overjoed to learn your experience with exceeded your expectations and that soon we will host you again. we look forward to your next stay. Kind regards, Alessandra More 

Nicoya, Costa Rica
1 review
Reviewed 1 week ago

Verry nice staff, especialy the parking-garage guard. Room nice and clean, fully equiped. Marvelous breakfast. "El Patio" has a nice ambiance, friendly bartender. In the centre of the city, close to everything!

Review collected in partnership with this hotel

Helpful?
Thank Hans N
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your review both of the Hotel and restaurant. we are very glad to learn that you were pleased with both and that you took advantage of the location. We look forward to hosting you soon again. Best regards, Alessandra More 

Nashville, Tennessee
1 review
Reviewed 2 weeks ago

We stayed two nights here. Location is very central and easy to walk anywhere in town. Room was clean and had everything we needed. There was a lot of construction early in the morning and mostly Spanish TV if you are staying in.

Review collected in partnership with this hotel

Helpful?
Thank williamsaa11
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very happy to learn that you enjoyed your stay with us. We look forward to hosting you again soon. Best regards, Alessandra More 

Phoenix, Arizona
1 review
Reviewed 2 weeks ago

Everyone is very kind!!!, waking distance from the National Theater, parks, Museum, at the restaurant Elizabeth was so wonderful helping us too, , at the bar they have a live music with a amazing singer!!!!!, we'll highly recommend this hotel!!!!.

Review collected in partnership with this hotel

Helpful?
Thank marumanion
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you! Thank you! Thank you! This is the type of review that makes our day. We are thrilled to hear we exceeded your expectations in the hotel, restaurant and bar. that overall your experience with us was very enjoyable and that you recommend us and would come back yourself. Your feedback is the type of feedback that keeps us... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $120 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
21 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good customer service Nice Decor”
 of 5 bubbles willm923, 28 Oct 2016 | Read review
“Deluxe Room”
 of 5 bubbles 209nicholast, 27 Oct 2016 | Read review
“Try getting a room with a window”
 of 5 bubbles Island_gyal89, 18 Oct 2016 | Read review
“Room with internal window, bathroom very clean comfortable shower and articles of personal hygiene, very comfortable bed with flat screen TV and 4 pillows”
 of 5 bubbles 940el_ass, 4 Oct 2016 | Read review
“Be sure to ask what discounts and upgrades they offer. They are substantial.”
 of 5 bubbles TheBlum, 4 Sep 2016 | Read review
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