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Balmoral Hotel

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#12 of 84 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
Balmoral Hotel
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1,091 Reviews from our TripAdvisor Community

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Showing 607: English reviews
Kalamazoo, Michigan
Reviewed 4 days ago NEW

We just spent 4 nights at this hotel. We chose it thinking it had a great location. We were not disappointed. It was just a short walk to the National Museum, Jade Museum, Gold Museum, National Theatre and two excellent restaurants. Stores for snacks and beverages were also close by. A nice buffet breakfast also included in price of room.

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Helpful?
Thank Paul N
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Very glad we met your expectations. Thank you for your review! We hope to host you in your next visit to San José. Kind regards, Alessandra

Wyoming
Reviewed 4 days ago NEW

Stayed for four nights in two different rooms. The first room was one of the lowest priced and frankly was barely adequate. Safe didn't lock (eventually fixed). Fawcett in shower broken. Room extremely small. Second room was much larger, appeared to have been recently renovated and quite spacious. Staff was courteous but had considerable difficulty with English. They said they...

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Helpful?
Thank Sing1Wyoming
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Sorry you feel that way. We thank you for your input and wish you well. Best regards, Alessandra

Houston, Texas
Reviewed 5 days ago NEW

Hotel Balmoral hotel is a great place stay while on vacation in Costa Rica because it is afforable and the staff is very competent. It has a central location with easy access to the many Costa Rica excursions.

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Helpful?
Thank jaredb264
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting your review. We are delighted to learn you are fully satisfied with the hotel, the staff and its services. We hope you will visit us again. Best regards, Alessandra

Melbourne, Australia
Reviewed 1 week ago NEW

The place was very good, rooms large and clean. Staff very friendly and easy to get around San Jose. They were also helpful when I could not make the first night due a flight delay and my friend had to check in with the reservation in my name it was not a problem.

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Helpful?
Thank Kathryn F
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We are so glad you had a great stay with us and that we were able to help out. We hope you will visit us back. Best regards, Alessandra

Milwaukee, Wisconsin
Reviewed 1 week ago

Rooms were sufficient. Convenient to shopping. Good food at the restaurant. Staff was helpful and polite. Our group used their meeting room which was nice as it was away from it all. Live music some evenings. Overall a solid choice if you need to stay in downtown San Jose.

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Helpful?
Thank 2plustrio
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. Glad your stay was satisfactory and we are grateful that you recommend us. We hope to host you again. Best regards, Alessandra

Toronto, Ontario
Reviewed 2 weeks ago

Everything was as promised in the on line description. The location was perfect. The hotel is right on the central avenue, within walking distance of several museums, parks, shops, restaurants and casinos. The rooms are clean and comfortable and when our hair dryer wouldn't work, it was replaced immediately. Check in and check out was easy and fast. They serve...

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Helpful?
Thank sbutte_499245
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We very much appreciate your review and positive comments. We are happy to learn your stay with us was a positive one and that you felt it was great value. Thank you for recommending us! We look forward to your next stay. Happy 2017! Alessandra

Seattle, Washington
Reviewed 2 weeks ago

The hotel is located in San Jose's central streets, offering the ability to walk directly from the hotel's door to the bustling street full of restaurants, bars, and such. That street feels like a safe one, but straying away from it felt less safe quickly. The rooms are great and the included breakfast was fantastic. Everything was great until we...

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Helpful?
Thank Guy L
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad the misunderstanding was resolved favorably for you. We are happy to learn you enjoyed your stay with us and that you took advantage of our privileged position. We hope to see you soon. Best regards, Alessandra

Reviewed 2 weeks ago via mobile

This nice hotel is located right downtown San Jose. We had the junior suite which consists of two bedrooms and an enclosed patio. The hotel staff was kind and helpful. There is free parking onsite. Breakfast was included with our stay and offered many options. I was not a huge fan of San Jose as it was very dirty and...

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Helpful?
Thank Melissa B
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad we were a quite getaway in the bustling downtown area of San José. Thank you for recommending us to future guests. Best regards, Alessandra

Denver, North Carolina
Reviewed 2 weeks ago

Balmoral has excellent staff in the restaurant and bar, helpful and cooperative. Balcony rooms were nice. Had some rooms with no windows, not good but we were moved to balcony. Breakfast was wonderful.

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Helpful?
1Thank Joseph H
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your kind remarks. We are glad to know you enjoyed your New Year's vacation. We hope you will visit us again. Best regards, Alessandra

Gainesville, Virginia
Reviewed 2 weeks ago

We're totally satisfied by the overall experience. Only that we heard a loud bang sound intermittently from around 7 a.m. or earlier. We know something was being repaired every day, but that really shouldn't happen so early. We reported to the hotel. It reminded us that we saw such comment on the hotel review before we made the reservation and...

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Helpful?
1Thank Patrick C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $127 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Agoda so you can book your Balmoral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
22 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor worked good for us.”
 of 5 bubbles 273pauln, 17 Jan 2017 | Read review
“Rent a mid-priced or higher room. ”
 of 5 bubbles Sing1Wyoming, 17 Jan 2017 | Read review
“Good central location”
 of 5 bubbles 361kathrynf, 14 Jan 2017 | Read review
“I notice the quietness of the rooms we had as they were on the higher floor but I heard no complaints from the other guests. They were also very clean.”
 of 5 bubbles williamsY1068YS, 13 Dec 2016 | Read review
“We booked through Trip Advisor and saved $50 per night over the posted rates.”
 of 5 bubbles williamjN1924EH, 11 Dec 2016 | Read review
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