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Balmoral Hotel

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#12 of 85 Hotels in San Jose
Certificate of Excellence
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1 room 2 adults 0 children
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Balmoral Hotel
Balmoral Hotel
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1,131 Reviews from our TripAdvisor Community

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Showing 638: English reviews
San Diego, California
Reviewed 3 weeks ago

I began and ended my Costa Rica trip at the Balmoral hotel. I found the rooms to be clean and quiet. The staff was very friendly, complementary breakfast each morning was good. If I need to stay in San Jose again, I would go back to the Balmoral.

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Thank buck92105
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you, thank you for such a kind review. We are overjoyed to learn we exceeded your expectations and specially to read you would stay with us again, that is the best compliment we can hope to get. We look forward to hosting you again. Best regards, Alessandra

Reviewed 3 weeks ago

A bit of a mixed experience. The room was clean and spacious, but there were renovations happening while we were there that were quite noisy at times. Our room had a very tiny window and so was on the dark side. The front desk and housekeeping staff were so friendly and gracious. We went to the bar the first night...

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Thank Canyontraveller
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting your review. We take note of your feedbacks. We do hope to host you again and tempt you to try our delicious meals. Best regards, Alessandra

Lucedale, Mississippi
Reviewed 3 weeks ago

We arrived at the Balmoral Hotel around 8;30 in the evening after a very long day of travel. The bellman and front desk quickly settled us in our room. As late as it was we decided to eat at the Balmoral restaurant which was very good. The hotel is situated in a very active section of San Jose with many...

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Thank donhV9656MM
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Very grateful for your review. It's nice to know you were well taken care of and that you enjoyed your stay and meal at our restaurant. It means the world to us that you would want to stay with us again. Thank you for recommending us! We hope to host you again. Best regards, Alessandra

Chicago, Illinois
Reviewed 3 weeks ago

I wil never go back! There were bugs in the bed. We pre-paid and requested a refund. Went back and forth with the front desk and someone named Beatrice. She kept saying she was coming but never came. They kept saying that it's never happened before - that's not the point. It happened to me. I got bit by one...

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1Thank Jennifer T
Reviewed 3 weeks ago

We stayed at this hotel for two nights at the start of a Road Scholar group tour. Our room was rather dated and dark. The view out our window was of a bird-poop splattered glass atrium roof. There was also a lot of noise from outside. The air conditioning unit didn't work very well the first night, and the second...

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1Thank Pam I
Toronto, Canada
Reviewed 4 weeks ago

This was a comfortable hotel located in central San Jose. It is within walking distance of all of the tourist attractions within San Jose, which was great! The room was comfortable and clean. The staff were very helpful. Not a whole lot of restaurants in the area, a lot of take-away places though. We also got a free breakfast which...

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Helpful?
Thank Alexandra S
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Many thanks for your review. We are glad you found comfortable the hotel and took advantage of our privileged location. Also very pleased our complimentary breakfast exceeded your expectations. We hope to host you again. Again many thanks. Best regards, Alessandra

Whistler, Canada
Reviewed 4 weeks ago

We stayed here our first and last night of our 12 day trip It is situated right downtown in the walking plaza close to everything Our room the first night was pretty small but perfectly ok it was on the 6th floor all lower floors have been renovated on our return we had a fabulous large newly renovated on the...

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Thank Brats
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Overjoyed to read your comments. So very happy you enjoyed your stay with us. We hope you will visit again. Best regards, Alessandra

East Moline, Illinois
Reviewed 4 weeks ago

The food was good, the location was good and the staff was very friendly. I just wish we had a widow we could look out. We were traveling with friends and they had a balcony we had a very small window that you could not look out. the room was very dark and unfriendly.

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Qatar
Reviewed 4 weeks ago

The Balmoral's main advantage is it's location, which is central in San Jose. It is walking distance to the museums and central market. My room was very dark with little natural light and the buffet breakfast seemed to be out of fruit, by the time I got there.

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Cardiff-by-the-Sea, California
Reviewed 23 January 2017

The hotel is on Calle Centrale in the middle of down town, close to the central market, Jade museum and walking esplanades. We drove in from Dominical and made use of the free secure parking. rooms were clean, mini bar available. Free breakfast buffet with lots for fresh Costa Rican fruit, nice Pan Dolce, good coffee and eggs to order...

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Helpful?
Thank Moira D
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your review. We are happy to learn you had a good time with us and that you took advantage of our unique and convenient location. We hope you will visit us again. Best regards, Alessandra

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $128 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
22 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner atrium facing rooms were well priced. nothing scenic but that was okay by me.”
 of 5 bubbles 245anneo, 19 Feb 2017 | Read review
“ask for a room where there is no work being done”
 of 5 bubbles almo52, 12 Feb 2017 | Read review
“Our room's window faced into a shaft. Small twin beds in a supposedly standard double room. In attentive front desk. ”
 of 5 bubbles lindagG378VO, 8 Feb 2017 | Read review
“323 is a very quiet room.”
 of 5 bubbles I2961CWcharless, 3 Feb 2017 | Read review
“If you disregard my warning make sure you check the bed before laying down. ”
 of 5 bubbles jennifert355, 1 Feb 2017 | Read review
5 of 5