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Cocoon Hotel

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Cocoon Hotel
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484 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Montreal, Canada
Reviewed 22 August 2016 via mobile

The room itself was ok but needed revamping. Beds were hard and no hot water. Parking was safe but across the street and not very flexible with going and coming. Breakfast was traditional and good overall ( see picture)

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Helpful?
Thank StefanReiter
Alberta
Reviewed 10 August 2016

Pros: walking distance from bus station (Terminal Central 7-10) so very convenient for one night if you're taking the bus in the morning, AC, breakfast (we left very early so they packed us some fruit and yogurt to go), clean, bright, restaurant/bar on main floor, friendly reception Cons: loud music from restaurant bar, a little impersonal and no common area...

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1Thank Barb A
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Barb, We really appreciate your comment in TripAdvisor, we have been trying to improve the situation of the neighborhood with the municipality but it is something that takes time, we offer the taxi service to help our customers and to make them feel secure. Our common area is located in the lobby and also we have the restaurant -...

Reviewed 8 August 2016 via mobile

Great place to be.. Close to everything.. Very nice and helpful staff ...and the supper friendly and English speaking manager Adolfo made our stay there special... Super delicious breakfast.. and buffet style Lunch available.. We stayed almost for a whole month ..We departed as friends .. we will go back there again soon if God is willing.. Ursula, Robert and...

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1Thank Hatshee U
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Hatshee We appreciate the opinion you gave us in TripAdvisor, it was a pleasure to have you here and we are really happy that you enjoyed the treatment, the food and the hotel, we hope to see you again, thanks for choosing our hotel to stay those weeks here.

Sacramento, California
Reviewed 27 July 2016

For a good price, you get a large room, 2 beds, med bathroom w/lrg shower (hot water), WiFi, flat screen TV. Also free breakfast in the morning. I was catching an airplane, so the airport shuttle was a welcome extra, even though there was a $30US fee, which is about the same as a taxi.

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1Thank Vincent S
Antwerp, Belgium
Reviewed 22 July 2016 via mobile

The front desk in the hotel we stayed in Manuel Antonio booked Cocoon hotel for us as we wanted to spend the last night in San Jose.So simple and nice hotel and the reason we rated it 5 stars althought it is only 3 stars is the warm welcome and the nice staff. We payed 55 $ the night including...

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Thank condos307
Shana-Management, Owner at Cocoon Hotel, responded to this review

Dear Condo, Thank you very much for this positive review, we are glad that evrything went well for the night you spent in Cocoon Hotel. We hope to see you again and thank you one more time.

Los Angeles, California
Reviewed 20 July 2016

First of all, I did not end up staying here. I used their wifi and booked at the Radisson, nearby with superb service and rooms for $10 more of what this "hotel" is charging. Rooms are NOTHING like the pictures! I booked this hotel very last minute with spotty wifi access on the side of the rode, before taking the...

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2Thank Traveler_mp2011
Trumbull, Connecticut
Reviewed 13 July 2016

We've been here only one night because we had to stay in San Jose our first night, on our Costa Rican trip. The location is great... basically downtown, walking distance to the Pre-Colombian Gold Museum. The rooms (we booked 2 standards) were large and also comfortable. Beyond doubt a place to stay when in San Jose.

Review collected in partnership with this hotel
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Thank SamLauBell
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Sam We really appreciate your review in TRIPADVISOR and we are glad to know that you and your family enjoyed your time here, we hope to see you around here again but not just for one night, thanks for taking your time to give your opinion.

Reviewed 5 July 2016 via mobile

The street that is located on is not so good as a matter of fact one of the worse of the capital. Is not bad if you are not going out at night, but still you get the stink of the urine of all the homeless that stay close by.

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Thank Henry A
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Henry, Thank you very much for sharing your opinion on TripAvisor,Cocoon hotel is located 5 min walking from the center of San Jose, only 20 min from the airport by driving, the place is very secure and we never have any issue. We also have a security team in our hotel, so our customers feel really safe. You know...

Los Angeles, California
Reviewed 28 June 2016

if you stay long term you get half price so that is nice. Pros The staff was very helpful at the front desk and restaurant, they booked tours and shuttles for me and were very friendly. The breakfast was good, eggs, toast, fruit. plantains and either cheese or a meat. the room was big came with one queen bed and...

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Helpful?
Thank MichaelDembenski
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Michael, We hope that next time you will stay in our hotel for a long term as you mentioned in your review title. Thank you very much for taking your personal time to share your opinion about Cocoon hotel on TripAdvisor. Dear Michael, we want to assure you that in our hotel guests never got stolen and will never,...

Reviewed 20 June 2016 via mobile

The best service ... I want to thank the staff for their attention & service. I like the hotel's location in San Jose downtown. A confortable place to travel and meet so many things around the city. I was enjoyed the time traveling into Costa Rica, with one of the best prices in San Jose downtown.

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Helpful?
Thank Jeremy V
CocoonHotelCR, Gerente at Cocoon Hotel, responded to this review

Dear Jeremy, Thank you very much for taking your personal time sharing your opinion on TripAdvisor. All the staff of Cocoon remember you and send you regards. Thank you so much for this positive review.

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in the heart of San Jose, Cocoon Hotel comprises a unique experience of relaxation and comfort in a pleasant atmosphere. Our guests enjoy a combination of exceptional service, good price and quality facilities. It is a great place for business trips, or a quick stay to see everything the city has to offer before exploring the country. Cocoon Hotel is located walking distance from the most important sites in San Jose, such as The National Museum (6 min.), The National Theater (3 min.) And The Pre-Columbian Gold Museum (4 min.); Also very close to the major bus stations of San Jose. ... more   less 

Additional Information about Cocoon Hotel

Address: Calle Central, Avenida 9, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $73 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cocoon Hotel 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Cocoon Hotel Costa Rica/San Jose
Hotel Style:
#12 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Cocoon Hotel staff and other travellers.
17 questions
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Questions? Get answers from Cocoon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second and third floors”
ric0b, 11 Apr 2017 | Read review
“If money is not an issue, try to get private bathrooms.”
Dori_Yn, 12 Mar 2017 | Read review
“Choose one with AC, Most of the room just have a Fan.”
633fernandog, 8 Nov 2016 | Read review
“No particular room to suggest ”
Mdegerman, 1 Nov 2016 | Read review
“Close to the Caribbeano Bus station, if your going in that direction.”
239vincents, 27 Jul 2016 | Read review
5 of 5