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Cocoon Hotel

522 reviews
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Traveller (144)
Room & Suite (94)
Dining (32)
Overview
  • Excellent45%
  • Very good23%
  • Average18%
  • Poor8%
  • Terrible6%
Travellers talk about
“front desk”(34 reviews)
“costa rica”(40 reviews)
“hot water”(15 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Family Rooms
Bar/Lounge
3.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (522)Write a Review
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18
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All reviewsfront deskcosta ricahot waterstars hotelcenter of san josebus stationsstayed dayshotel is locatedfree breakfastthe location is perfecthotel staffpura vidashort stayairport shuttleenjoyed my staycentral marketceiling fan
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31 - 35 of 221 reviews
Reviewed 2 November 2016

My first choice when spending time in San Jose. Good staff and extremely helpful. Only wish the restaurant would stay open till 10pm. Flight schedule always has my arrival to hotel @ 9:30pm and not a lot open nearby.More

Review collected in partnership with this hotel
Thank Mdegerman
Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 5 November 2016

Dear guest We appreciate you take your time to write this nice review, we are happy to know that our staff were helpful. I just let you know that our restaurant now it´s open until 10 pm the next chance you will here you woul...More

Reviewed 19 October 2016 via mobile

In the heart of san Jose, beautiful white and green coulours. The rate is super and the breakfast is included. Maybe the location for many is not good, but for me it was the best, close to the center, close to many bars and restaurants...More

Thank gondolaitalia
Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 19 October 2016

Dear guest We appreciate you take your time to write this review and we are glad to know that the location were perfect for you and that you got what you need by the staff, we hope to see you around here again

Reviewed 7 September 2016

Right in the heart of town...off Central Ave with stiores, banks, fast food restaurants, visible homelessness, drugs, dirt and prostitution. Hotel staff was the BEST part of my stay extremely helpful and friendly. Hotel rooms are moldy smelling with little to no natural light. Light...More

Thank ccm1319
Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 29 September 2016

Dear guest Cocoon hotel appreciate your opinion in TripAdvisor, and we are glad to know that our staff help you; about the location of the hotel, it is near from bus stations, museums, theaters, parks, goverment buildings and we have been having meetings with the...More

Reviewed 29 August 2016 via mobile

We normally stay in cheaper places, but my husband got sick, so we stepped it up a notch and stayed two nights at Cocoon. The bed was comfy, the service was friendly, and everything was clean. But we had a room facing the road, which...More

Thank astrokate
Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 6 October 2016

Dear Guest Thank you for taking your time to make this review, we hope your husband got better, we are glad to know that the service you received was good and that our staff helped you. We appreciate your opinion because that makes us improve.

Reviewed 22 August 2016 via mobile

The room itself was ok but needed revamping. Beds were hard and no hot water. Parking was safe but across the street and not very flexible with going and coming. Breakfast was traditional and good overall ( see picture)

Thank StefanReiter
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$17 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$17 - US$83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in San Jose
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (144)
Room & Suite (94)
Dining (32)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
728glennm
16 April 2017|
Answer
Response from cocoonhotel2017 |
Dear Mr Willemstad: Thanks for your enquiry. Our hotel is centrally located which make it the perfect location for shopping, dining and the enjoyment of the art, as we are very close to the National Theater. We do not have... More
0
Votes
bajanking1
26 January 2017|
Answer
Response from Katherine R D |
You would need to ask the establishment.
1
Vote
Jessiraeyoga
10 January 2017|
Answer
Response from CocoonHotelCR | Property representative |
Hello, It is about 20 or 25 minutes, sometimes only 15 min, all depend of the traffic. Actually it a quick access.
0
Votes
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Room Tips
"Rooms on west side (back) have good views"
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"I prefer the upper level"
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"get high up."
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"second and third floors"
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