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Palma Real Hotel & Casino

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331 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Lucerne, Switzerland
Reviewed 20 December 2010

We arrived quite late at Juan Santamaria International Airport in San José but were greeted by a very friendly hotel staff who gave us a ride to the hotel. The rooms were very clean and quiet. The breakfast was excellent. I would recommend the hotel for people staying in San Jose for only one night or longer. It's great value...

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Thank eagle-eye1982
Fort Wayne, Indiana
Reviewed 12 November 2010

The trip to Costa Rica was made that much better by my stay at this hotel. From the wonderful complimentary breakfast, to the exceptional staff, the time I spent with the hotel made everything else that much better. To read about how friendly the people of Costa Rica doesn't do justice to just how great they really are. I would...

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Thank Corkycaca
York, United Kingdom
Reviewed 7 November 2010

We stayed for one night at Barcelo Palma Real, arriving evening and departing after breakfast. It's a standard business multinational hotel, but had a touch of class to it inside. The staff were good and helpful. The room was very well presented and even had a large business-sized desk. The room had a TV, minibar, and air conditioning. We had...

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Thank theallknowingduck
Boston, Massachusetts
Reviewed 5 November 2010

This hotel is a good choice for a night or two in San Jose. It is modern, clean and affordable. The location is very convenient to the major buses to the airport and to the suburbs including those where many tourists have dental work done. We really enjoyed breakfast - loads of options in a nice restaurant. It is also...

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Thank chippersnacker
Nmurillo, Gerente at Palma Real Hotel & Casino, responded to this review

Dear customer, we appreciate your stay and good references for the hotel, also we would like to let you know that we feel so sorry for the situation happened with our shuttle service, we hope this misunderstanding won’t be an impediment for you to stay with us again. To ensure that this problem does not happen again, please send us...

Toronto, Canada
Reviewed 5 November 2010

After a horrendous rainy/flooded bus ride into San Jose, this hotel felt like a hidden gem. We were greeted with a super friendly and helpful bellboy and free fruit drinks while checking in. Our first room smelled like smoke but the reception staff quickly remedied the situation. The casino and fitness room were a nice surprise. Breakfast and airport shuttle...

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Thank travel_while_we_can
Hoboken, New Jersey
Reviewed 27 October 2010

My girlfriend and I stayed at the Palma Real for one night after a wonderful trip through Costa Rica. The main reason we stayed was because the Real was advertised as close to the airport with frequent shuttles. This was balatently false as the airport was 25-30 minutes away and the shuttles only ran every 2 hours. We ended up...

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4Thank Josh017
Nmurillo, Gerente at Palma Real Hotel & Casino, responded to this review

Related to our buses, Regarding to your complaint I would to make the following comments, the Hotel is near the airport, I live in that area and it takes 15 minutes, according to our reports you left around 10 am and rarely at that time it isn`t heavy traffic, unless there was an accident. About the issue of your car...

Oneonta
Reviewed 12 August 2010

Great place to set base camp for a day. We stayed there before our next day flight out, and its close enough that you can take a taxi or walk to the main attractions. The rooms are newer and clean, and quite compared to everything else in CR. Great little bar in the lobby with live music on the night...

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Thank mountaingen
kko100
Reviewed 7 August 2010

Costa Rica was fantastic, but San Jose was nothing to see. We loved the Barcelo Palma Real, however. They were so nice and did everything imaginable to make us happy. What a wonderful stay. We only stayed there right after landing before driving to Arenal, and it was great.

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Thank skipjackschooner3232
New York City, New York
Reviewed 26 July 2010

The entire staff are to be commended for their great hospitality and great customer services.. The breakfast was excellent.........Our entire stay was just excellent....We certainly would stay their again.....Peaceful, clean and beautiful decor.

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Thank puravida205
Oakland, California
Reviewed 18 July 2010

Our room was clean. The beds were very comfortable. The staff was friendly and helpful. The included breakfast was good as was room service.

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Thank nskinner67

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel is just a 5 minute walk from San Jose center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaria International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital. In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San Jose on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable. The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world. ... more   less 

Additional Information about Palma Real Hotel & Casino

Address: AV 9 Calle 50 | Sabana Norte, San Jose 250, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $101 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Palma Real Hotel & Casino 3.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Barcelo Palma Real Hotel San Jose
Barcelo San Jose
Palma Real Hotel & Casino Costa Rica/San Jose
Hotel Style:
#6 Casino Hotel in San Jose
#22 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Palma Real Hotel & Casino staff and other travellers.
16 questions
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Questions? Get answers from Palma Real Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the 4th floor seem more updated.”
 of 5 bubbles Dimerid, 21 Sep 2016 | Read review
“There is currently major construction across the street, but it was not disturbing or problematic at all.”
 of 5 bubbles klw00, 2 Sep 2016 | Read review
“far a way from the casino”
 of 5 bubbles vromeo56, 26 Jul 2016 | Read review
“The rooms on the casino/disco side can be noise in the night”
 of 5 bubbles DiveAcademyBallenaBl, 25 Jun 2016 | Read review
“avoid higher floor - end bedrooms as they have noise from air con fans on roof”
 of 5 bubbles stjean11, 17 May 2016 | Read review
5 of 5