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Castaway Resort

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242 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Tauranga, New Zealand
Reviewed 19 October 2016

Wow!!! We have just returned from our stay at castaway & I can't wait to go back. The owners Paul & Michelle were very helpful with fantastic suggestions as to where to go & what to see & best value for money. The room we stayed in was lovely & serviced daily. The staff are excellent but special mention must...

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Helpful?
Thank moolaa001
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you for your excellent review on our resort! We greatly appreciate your feedback and are glad you had an enjoyable stay with us :)

Whangarei, New Zealand
Reviewed 28 September 2016

excellent and friendly staff always happy to help and assist at all hours of the day clean and well maintained rooms,special mention for Vicky the head chef providing some of the best food on the island and his laugh is infectious, overall we had a wonderful break and would highly recommend castaway for the perfect relaxing holiday

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Thank David A
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. We are glad to hear you enjoyed your stay and hope to host you again in future :)

Reviewed 27 September 2016 via mobile

Afew months back I travelled to the cook islands for the first time. Not knowing the culture and environment we opted to stay somewhere close to town and affordable. Castaway resort was deffinatly the wisest decision we made. Everyone from management to hotel staff were really friendly and super professional. They also advised us on the best way to get...

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1Thank Anish C
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. We are glad to hear you enjoyed your stay and hope to host you again in future :)

New Zealand
Reviewed 25 September 2016

We stayed three nights in august. The owners and staff are indeed very friendly and helpful and cannot be faulted in this regard. However the place is run down. The beach offers limited space for swimming as the sea bed is very rocky, increasing the risk of stone fish, making footwear essential. It is also fairly close to an outlet...

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Thank Bella-Auckland
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. Castaway Resort however, holds a star rating of 3, not 4 and a half. We have researched and compared our prices and feel that our prices are very reasonably suited to that of a 3 star rated resort. Many of our guests are very happy with the presentation...

Brighton, England, United Kingdom
Reviewed 20 September 2016

If the score for Castaway was based on service it would be five stars!‎ Michelle and team were very friendly and extremely helpful. The accommodation is just a bit tired, as seems to be the case for various places on Rarotonga, and the island is naturally expensive so prices are still quite high. However it is clean, safe and perfectly...

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Thank Lucy H
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated to give us a better chance of meeting customer expectations! We are glad to hear you enjoyed your stay and hope to host you again in future :)

Hamilton, New Zealand
Reviewed 15 September 2016 via mobile

We stayed here while in Rarotonga for a wedding and I loved it! We were upgraded to a beachfront room upon arrival and the staff were super friendly. Drinks here were cheap and the food was amazing. We ate here the first night and then went to a "fancy restaurant" the second that everyone had told us to go to...

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Thank Mia B
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. We are glad to hear you enjoyed your stay and meals with us and look forward to hosting you again in future :)

Fleet, United Kingdom
Reviewed 15 September 2016 via mobile

The first experience we had of this resort was the fabulous communication from Michelle when we booked. Expedia seemed unable to cope with the fact that you go back across the date line from NZ, despite telling us the right dates, it messed them up with the resort. But Michelle responded to our email almost immediately and reassuringly that she...

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1Thank Wardie41
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated and has helped us greatly in being able to exceed customer expectations. We are glad to hear you enjoyed your stay and hope to host you again in future :)

Reviewed 8 September 2016

Fantastic location. Beautiful sun sets. Michelle was an amazing host. Talented musicians entertained us while sipping yummy cocktails from Wilson's Bar. Food available was delish also. Bus stop right outside of resort or hire a scooter, which was a great way to explore this beautiful island.

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Thank Maureen S
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. We are glad to hear you enjoyed your stay with us and hope to host you again in future :)

New Plymouth, New Zealand
Reviewed 15 August 2016

I travel all over the world and have stayed in some very luxurious resorts but none have the character of Castaways which is why I keep coming back. This is a small resort with comfortable rooms but what sets it apart is the hosts Paul and Michelle and the staff. With big resorts you are just a number but at...

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3Thank jas0nmcknight
CastawayTeam, Owner at Castaway Resort, responded to this review

Thanks for you review Jason! We're always happy to have you stay with us! There is always room for family and we hope to see you again in the near future :)

Reviewed 6 August 2016 via mobile

We really appreciated the stay in castaway resort. Big rooms and all the amenities available. Not far away from the town. Very amicable staff. And definitely recommended for people coming to rarotonga. Thanks Michelle and the crew for your awesome hospitality.

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Thank ravikashc
CastawayTeam, Owner at Castaway Resort, responded to this review

Thank you very much for your review! Your feedback is greatly appreciated. We are glad to hear you enjoyed your stay with us and hope to host you again in future :)

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Castaway Resort - located on the sunset and sheltered west coast of Rarotonga, this small adult only resort offers fully self catering accommodation at cost effective rates. Featuring a mix of rooms and villas with views over the pool, white sandy beach, and pristine lagoon, Castaway has something to suit any traveller. All rooms are air conditioned for comfort and are equipped with full amenities. Castaway boasts two restaurants and bars; poolside dining at Crusoes Restaurant & Bar with a themed night menu or dine on the beach with your toes dipped in the sand at Wilsons Beach Bar, fantastic beach location, relaxed ambience, swimming pool, complimentary daily tropical breakfast, snorkelling equipment, kayak, and beach towels. In walking distance to nearby restaurants, car rental companies, and a convenience store located opposite the Resort for your last minute supplies or grocery needs. Onsite parking is available with access to street parking nearby. A bus stop is located directly outside the resort for guests who want to take a bus ride to main town Avarua or a circle tour of the island. Castaway Resort was voted a finalist in the Air New Zealand Cook Islands Tourism Industry Awards in 3 categories; Best Self Contained 3 Star Property, Best Bar & Restaurant, and Best Customer Service. ... more   less 

Additional Information about Castaway Resort

Address: Arorangi, Cook Islands (Formerly Castaway Beach Villas)
Region: Cook Islands > Southern Cook Islands > Rarotonga
Price Range: $206 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castaway Resort 3*
Number of rooms: 12
Reservation Options:
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Also Known As:
Castaway Beach Villas Hotel Rarotonga
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Questions & Answers

Here's what travellers have asked, with answers from Castaway Resort staff and other travellers.
3 questions
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Questions? Get answers from Castaway Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book rooms with ocean view”
, 24 Apr 2017 | Read review
“If you can get the oceanview, it is very worth the money!”
DandBadventures, 9 Apr 2017 | Read review
“Ask for room 11!”
BAndChey, 21 Mar 2017 | Read review
“Beach view rooms are excellent! Don't know about the other rooms.”
jim19552016, 21 Mar 2017 | Read review
“Room 9 is the best beach front location”
McPlaid, 20 Feb 2017 | Read review
5 of 5