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Extended Stay America - Juneau - Shell Simmons Drive

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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Overview
  • Excellent31%
  • Very good23%
  • Average16%
  • Poor16%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Extended Stay America - Juneau - Shell Simmons Drive
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Offers from Extended Stay America - Juneau - Shell Simmons Drive
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (124)
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LanguageEnglish
36
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All reviewsshort walk across the streetroom was cleankitchen areaoatmeallate checkouthome away from homevery nice stayvan servicefitness centerhotel roomclose to the airportplace to staybusiness tripmendenhall glacierrudyproximityfreezer
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1 - 5 of 122 reviews
Reviewed 1 week ago via mobile

I’ve stayed here 3 times within the past two years and have found the rooms to always be clean and the staff has always been friendly . Breakfast is fine for continental. I have a service animal and I’ve always been accommodated with a lower...More

Thank Robin S
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 1 week ago

Robin, thank you for returning to stay at Extended Stay America. We are delighted to read you loved our convenient location and courteous service. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Hotel's Favourite
Reviewed 13 December 2017

The staff was friendly and helpful! Clean room and comfortable beds. My favorite part was the bathtub though! So nice to soak in after a rainy day! A little better breakfast would have been nice but overall I really enjoyed my stay!More

Review collected in partnership with Extended Stay
Thank Sonja V
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 14 December 2017

Sonja, thank you for staying at Extended Stay America and for the wonderful feedback. We are delighted to read you were impressed with the service offered by our staff and that you liked the comfort of our beds. Your comments in regard to breakfast will...More

Reviewed 3 weeks ago

Appearance similar to an inexpensive hotel in a less than desirable neighborhood. Room clean but shabby, not well-cleaned I fear. The type of bathroom fiberglass is knobby - impossible to tell if clean. Room was uncomfortably hot and no way to cool it fown. Slept...More

Thank bigelowbarb
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 3 weeks ago

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 4 weeks ago

The room was clean & meet the needs of a hotel room. The only thing that was disappointing was the continental breakfast. It was oatmeal packets, breakfast bars, generic pastries with the choice of coffee or tea for a beverage.More

Review collected in partnership with Extended Stay
Thank 902lyndelm
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 4 weeks ago

Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared...More

Reviewed 3 March 2018 via mobile

I wanted to give this hotel a better score but when I stayed, it was so noisy. The doors in/out of suites slam really loud unless you actively make sure it doesn’t and people just let them slam — at all hours of day and...More

Thank Green_Traveler22
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 5 March 2018

Thank you for staying with us and letting us know you liked our convenient location. We are sorry that our complimentary grab-and-go breakfast offerings were not to your liking and for the noise issues you encountered while here. We value your feedback as it will...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Breakfast included
Airport Transportation
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Heated pool
Details
Price range
US$94 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
Questions & Answers
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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