We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Extended Stay America - Juneau - Shell Simmons Drive

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Extended Stay America - Juneau - Shell Simmons Drive
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

84 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
See the most recent reviews
Showing 82: English reviews
Sydney, Australia
Reviewed 6 July 2016

Overall a decent hotel with friendly staff, good WiFi and is well placed if you're just transiting through Juneau (walking distance from airport, relatively close to the ferry terminal). The majority of the room was very clean, spacious, and comfortable. However in the bathroom, there was a bunch of shaved hairs in the toilet bowl which did not leave me...

 Report
Helpful?
Thank Chris T
Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I appreciate you taking the time to write a review of your experience with us. The housekeeping concern you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am have provided coaching to our housekeeping staff to ensure that does not occur again in the future. Thank you again for providing us...

Reviewed 23 June 2016

Visited in June 2016. Great advantage is a location, like 3min from Airport. Which is excellent, especially if traveling from EU and suffering from jet lag. Bad was comfy, I appreciate tea & coffe accessible whole day. Breakfast included in the price, selection from fruit, muffins, cereals and snack bars. It was little expensive, compared to other hotels we stayed...

 Report
Helpful?
Thank Adrian K
Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank for you for taking the time to write a review. I'm disappointed you did not like the price of our hotel; however, I'm glad to read that you enjoyed our convenient location, comfortable room, and amenities. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 20 June 2016

Great hotel, good wifi. Dustin at front desk awesome. Gave us ideas of what to do on our short stay. Had granola bars, fruit and muffins for breakfast. Always had coffee at front desk. Will definitely stay again.

 Report
Helpful?
Thank Bridget W
Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for taking the time to write a positive view on your stay with us. We are glad our amenities and staff provided a comfortable experience for you. I will be sure to let Dustin know on how well he accommodated you. Thank you again for sharing your comments with us. We look forward to hosting you again in...

Reviewed 9 June 2016

Amazing friendly and helpful staff they will go the extra mile to ensure all guest are taken care off and the rooms are very clean. Also having a kitchen for business travel really helps a lot or if you are just tired of take out:)

 Report
Helpful?
Thank Donnie S
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Donnie - Thank you for your kind words! We are so glad to hear that you enjoyed our friendly staff and fully equipped kitchens. We hope to see you again soon.

Reviewed 21 May 2016 via mobile

Sent walking down the road with luggage after asking the front desk attendant if I was in the right place. After .25 mile, turned around to ask someone else. Guess what, it was the right place. Jokes on me I guess... Pillows were uncomfortable as was the bed. Breakfast was more like granola bars and coffee. Will look for other...

 Report
Helpful?
Thank Michael N
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I appreciate you taking the time to write a review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments to retrain our front desk staff to ensure your experience is not repeated. I truly appreciate you bringing this to...

Anchorage, Alaska
Reviewed 16 May 2016

This is definitely a mid-level property. The complimentary "grab and go" breakfast is muffins, a granola bar and instant oatmeal with coffee, tea or hot chocolate. Room was ok however your room is only serviced weekly unless you want to pay more. If you are planning a multi-night stay, be sure to bring your own soap, shampoo, etc. They do...

 Report
Helpful?
Thank Mike P
Anchorage, Alaska
Reviewed 15 April 2016

I previously reviewed this hotel, and did not give it many stars. From check-in to room issues, it just wasn't pleasant. The manager answered and said that she would talk to staff, etc. I wanted to give it another try, and I am happy that I did. This was a good experience, from check-in to check-out. Staff was friendly, smiled,...

 Report
Helpful?
Thank J S
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I received a copy of your review, and wanted to thank you for giving us another try. I’m thrilled that we were able to exceed your expectations and provide you with a great stay! I truly appreciate your comments regarding our accommodating customer service, comfortable rooms, and our grab-and-go breakfast. Thank you again for sharing your experience with us. We...

Eagle River, Alaska
Reviewed 15 April 2016

I preface this by saying that almost all of my 20+ TripAdvisor hotel reviews are positive, or at least constructive. I've let this review simmer for awhile, as I like to calm down after a after a negative experience. In any case, I stayed at the Extended Stay Juneau back in December by accident. I was stuck in Juneau overnight...

 Report
Helpful?
Thank StephenGray_260
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The concerns you described are not acceptable, and I sincerely apologize for your experience. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request....

Tacoma, Washington
Reviewed 10 April 2016 via mobile

You would be better off to sleep in your car...it would smell better. Rooms look like they survived a frat party-- beat to hell. Staff would prefer to smoke at the door than to help people. Dirty, dirty room, furniture, bathroom. Worst hotel experience we have ever had. Breakfast is instant oatmeal, old whole fruit, stale muffins, and coffee, if...

 Report
Helpful?
1Thank beeingsmith
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situations you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have used your comments as a training tool to coach our staff to ensure we are providing each guest with a...

Sydney, Australia
Reviewed 8 April 2016

Great location right next to the airport which was very convenient for me, but note that it is a 20 minute drive to downtown Juneau. The room was very large with kitchenette, clean and quiet. Also had business centre and limited breakfast. Would be happy to recommend this motel. Good for solo like me, but also for couples and families....

 Report
Helpful?
Thank PhilUSA2010
Manager_11525, General Manager at Extended Stay America - Juneau - Shell Simmons Drive, responded to this review

Thank you for your great review of our property! I’m so glad to hear that we were able to accommodate your needs with our convenient location and provide you with a comfortable stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

22 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (10)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (1)
Viewed
Room/Suite (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Juneau hotels
0.8 km away
Juneau Aspen Suites Hotel
0.7 km away
BEST WESTERN Grandma's Feather Bed
12.3 km away
Westmark Baranof Hotel
Westmark Baranof Hotel
#10 of 16 in Juneau
393 reviews
Show Prices
Show Prices
Show Prices
11.9 km away
Driftwood Hotel
Driftwood Hotel
#6 of 16 in Juneau
305 reviews
0.3 km away
Travelodge Hotel Juneau
12.2 km away
Goldbelt Hotel Juneau
Goldbelt Hotel Juneau
#5 of 16 in Juneau
127 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Limited Shuttle Service ... more   less 

Additional Information about Extended Stay America - Juneau - Shell Simmons Drive

Address: 1800 Shell Simmons Dr, Juneau, AK 99801-9374 (Formerly Extended Stay Deluxe )
Region: United States > Alaska > Juneau
Price Range: $141 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Juneau - Shell Simmons Drive 2.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Travelocity, Odigeo, Extended Stay and Priceline so you can book your Extended Stay America - Juneau - Shell Simmons Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Hotel Juneau
Juneau Extended Stay
Extended Stay Juneau
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Juneau - Shell Simmons Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people.”
 of 5 bubbles mtty2016, 16 Nov 2016 | Read review
“Ask the front deskman to put you on the second level. I believe those rooms aren't for pets.”
 of 5 bubbles 92ltn, 7 Sep 2016 | Read review
“We could see the terminal from our room, and were not bothered by air traffic.”
 of 5 bubbles KurtM882, 28 Aug 2016 | Read review
“If you want a good room, don't stay here”
 of 5 bubbles jige20, 15 Aug 2016 | Read review
“WIFI was spotty in room 101-end of the hall, so try for a room a little more central”
 of 5 bubbles 983LeslieS, 18 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay