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05/11/2017 06/11/2017
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    Extended Stay America - Juneau - Shell Simmons Drive

    1800 Shell Simmons Dr, Juneau, AK 99801-9374
    +1 877-432-9997
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    05/11/2017 06/11/2017
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    US$95
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    Traveller (19)
    Room & Suite (13)
    Pool & Beach (2)
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    231 reviews
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    Overview
    • Excellent32%
    • Very good23%
    • Average15%
    • Poor16%
    • Terrible14%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Free Airport Transportation
    Family Rooms
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
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    Glacier Bay's Bear Track Inn
    151 reviews
    #1 of 5 hotels in Gustavus
     
    Glacier Bay Country Inn
    132 reviews
    #2 of 5 hotels in Gustavus
     
    Sally's Bed and Breakfast
    3 reviews
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    Glacier Bay Lodge
    231 reviews
    #3 of 5 hotels in Gustavus
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (110)
    There are newer reviews for Extended Stay America - Juneau - Shell Simmons Drive
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    21 - 25 of 108 reviews

    Reviewed 25 June 2017

    My room smelled like a pet shop. I switched rooms but that room had a bed that was never made in the head hairs in the sheets after they made the bed. The furniture in amenities was like a secondhand store. This hotel was not...More

    Review collected in partnership with Extended Stay
    Thank Andrew Q
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 26 June 2017

    Andrew, thank you for taking the time to give us your constructive comments. Please accept my sincere apology that we fell short of your expectations in regard to the cleanliness of the room. I have discussed your comments with my housekeeping staff to make sure...More

    Reviewed 23 June 2017

    This was not a good experience. For the price you would expect to be able to check in in less than an hour and would not expect you stuff in the dresser come up missing. Buyer Beware! Whenever I needed something form the front desk...More

    Review collected in partnership with Extended Stay
    Thank douglassa2017
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 25 June 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 19 June 2017 via mobile

    You can literally walk across the parking lot to the terminal and be at TSA in five minutes. Six if you have to ride the elevator. They will give you a ride if you need but that might take longer. Clean lobby. Happy staff with...More

    Thank 170bradr
    Response from 00esa, General Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 20 June 2017

    Thanks for evaluating your stay. We are glad you had liked our location and the attentive service. That being said, we are sorry for not living up to your expectation in regard to our complimentary grab-and-go breakfast. I will share your concern with by food...More

    Reviewed 14 March 2017 via mobile

    I stayed there for a week while traveling through. Accommodations were average, but the staff.... just amazing. I had a late checkout due to flight times and although their airport shuttle does not run after noon, the manager made sure I was taken care of....More

    Thank kirsten s
    Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 12 April 2017

    Thank you for taking the time to share your experience. I am pleased to read you were impressed by the service from our staff. They will be informed of the excellent job they did accommodating you. Thank you again for your kind words. The staff...More

    A TripAdvisor Member
    1
    Reviewed 13 March 2017 via mobile

    No pillows,no coffee pot,bed was in bad shape.. could not sleep loud noises until 2:00am in the morning..Complained with Management and nothing changed..When i made my complaint in the morning management and co-workers talked in there own language,i think Samoa not sure but thought that...More

    Thank A TripAdvisor Member
    Response from Manager_11525, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded 11 April 2017

    I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for your experience. As we mentioned at check-in, all kitchenware is sanitized and stored to ensure cleanliness for our guests at check-in. Any items requested will...More

    Glacier Bay's Bear Track Inn
    151 reviews
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    Glacier Bay Country Inn
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    Glacier Bay Lodge
    231 reviews
    #3 of 5 hotels in Gustavus
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Indoor pool
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$99 - US$176 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Juneau
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Booking.com, Travelocity, Orbitz, Hotels.com, Expedia, Priceline, Cheap Tickets, Cancelon, TripOnline SA and Hotwire so you can book your Extended Stay America - Juneau - Shell Simmons Drive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alaska >
    • Juneau
    • Also Known As
    • Extended Stay Deluxe Hotel Juneau ,
    • Juneau Extended Stay ,
    • Extended Stay Juneau
    Add Photo Photos
    Traveller (19)
    Room & Suite (13)
    Pool & Beach (2)
    Dining (1)
    Hotel & Grounds (9)
    Bathroom (6)
    Nearby
    Glacier Bay Country Inn
    132 reviews
    70.30 km away
     
    Glacier Bay's Bear Track Inn
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    Glacier Bay Lodge
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    76.54 km away
     
    Sally's Bed and Breakfast
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "second floor"
    Read review
    "Best Location.Higher floor have less noice"
    Read review
    "It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
    Read review
    "Ask the front deskman to put you on the second level. I believe those rooms aren't for pets."
    Read review
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