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It's been a looong time since we have stayed at a place that clearly is on the verge of being unacceptable. It started from our front desk experience were the staff looked more harried than the travelers. Granted we were early to check in time...More
The room was decent. But this is the nosiest place we've every stayed. The hotel is undergoing some renovations, which didn't affect things too much. But the street noise was incredible. There was some drunk or mentally ill guy literally screaming from before midnight until...More
The hotel itself is ok, but the concierge Keli is super! She got us on our adventure of a lifetime glacier dog sledding excursion even though the weather and time was working against us. Top notch service from Keli made everything else about the hotel...More
Response from Steve H, Manager at Westmark Baranof HotelResponded 2 days ago
Thank you for sharing your great comments about Keli, our awesome concierge and the rest of the staff here at the Baranof Hotel.
We sure hope to to you again, should your travels bring you back to Juneau!
We are low maintenance and didn't need assistance from the staff, so for us, this was a good stay. We had a top floor room - highly recommended, as the street side is noisy with the windows open at night. The room didn't have A/C,...More
The hotel itself is OK. As you would expect in the center of the old town, the hotel is a bit dated. The review is lowered further due to an unfriendly staff. There are not a lot of people staying here, and rooms are available...More
Response from Steve H, Manager at Westmark Baranof HotelResponded 1 week ago
Thank you for your review and thank you for sharing your concern about a late check out.
The hotel had only a handful of available rooms that night. Our check-in time is at 3:00 pm and we had to have the hotel totally ready for...More
US$153 - US$270 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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