We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westmark Baranof Hotel

484 reviews
Save
Traveller (69)
Room & Suite (241)
Dining (6)
Overview
  • Excellent18%
  • Very good34%
  • Average30%
  • Poor12%
  • Terrible6%
Travellers talk about
“bubble room”(6 reviews)
“in town”(28 reviews)
“older hotel”(8 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (484)Write a Review
Filter reviews
461 results
Traveller rating
89
147
138
55
32
Traveller type
Time of year
LanguageEnglish
More languages
89
147
138
55
32
Show reviews that mention
All reviewsbubble roomin townolder hotelhotel restauranthigher floorheart of downtownjuneau hotelbellaalaskakelicapitalrussellplumbingdockskitchenette
FilterEnglish
Updating list...
1 - 5 of 461 reviews
Reviewed 6 days ago via mobile

Great atmosphere, staff very friendly, great location in downtown Juneau. Restaurants in hotel top notch, great food. I frequently travel to Alaska and always stay at the Baranof. One of the few places where service is above and beyond!

Thank bg65619
Response from Steve H, Manager at Westmark Baranof HotelResponded 5 days ago

I'm glad to hear that this the always the place you stay when you come to Juneau! It's good to hear the our service goes above and beyond! Thank you

Reviewed 6 days ago

I love staying at the Baranof. It is right in downtown Juneau. This makes it easy to walk to any of the great restaurants in town or they have three restaurants in the hotel. One serves breakfast, one is fine dining, and the other is...More

Thank msdenisesager
Response from Steve H, Manager at Westmark Baranof HotelResponded 5 days ago

I'm so happy to hear that you love staying with us here at the Baranof Hotel. Thank you for the kind words about our great downtown location and the good food that we serve in the Cafe and Bubble Room. Thank you for being our...More

Reviewed 6 days ago

My family and I travel through Juneau frequently. We always chose to stay at the Baranof. The staff go out of their way to make each stay a pleasure. The rooms are very nice and the convenience of the location is second to none. The...More

Thank Jim S
Response from Steve H, Manager at Westmark Baranof HotelResponded 5 days ago

We so appreciate your business. I am very happy to hear that our stay goes out of their way to make your stay more pleasant. We hope to see you again, should your travels bring you back this way.

Reviewed 1 week ago

Arrived a bit earlier than was expected. Was greeted by Friendly SMILES and superior customer service. When I tried to explain my early arrival, they immediately asked my name and checked me into the Hotel. During my stay my bride called and asked me find...More

Thank cramer2018
Response from Steve H, Manager at Westmark Baranof HotelResponded 6 days ago

Thank you so much for your review. I'm happy to hear that our employees went out of their way to assist you while you were here! We hope to see you again, should your travels bring you back to Juneau.

Reviewed 1 week ago via mobile

I stay in Juneau regularly for business and am always impressed with the Baranof’s staff. Their service and willingness to go the extra mile for their customers is outstanding. Pat and his crew (especially Bella, Lee and Russel) are always quick to recognize me by...More

Thank Kc H
Response from Steve H, Manager at Westmark Baranof HotelResponded 6 days ago

Your review is much appreciated. It was great to see that our employees remember you take the time to make you feel at home. We appreciate you so very much.

View more reviews
PreviousNext
12345693
About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$143 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (69)
Room & Suite (241)
Dining (6)
Pool & Beach (1)
Questions & Answers
Ask a question
Fauxqui
10 June 2017|
Answer
Response from Shari C | Reviewed this property |
I'm sorry I just saw this. Call the hotel as I'm not sure
0
Votes
Terry G
25 April 2017|
AnswerShow all 2 answers
Response from Steve H | Property representative |
Hi. Yes, Juneau does have a new shuttle starting in May: Juneau Airport Shuttle 907-957-4560 is their phone number.
0
Votes
RetireTrips
15 January 2016|
Answer
Response from kathonthego |
I just called to book before summer cruise departure and they said no they did not have airport pick up. 10 min cab. but free wifi . no breakfast included either.
0
Votes
PreviousNext
12
Room Tips
"I would call them and tell them what your needs are as they are very accomadating."
Read review
"Corner Suites are my favorite."
Read review
"Take the advice of the Front Staff, they are more than willing to do there best to make your stay the Best..."
Read review
"The suites have a great view of mountains and sea."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing