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Frontier Suites Airport Hotel

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1 room 2 adults 0 children
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Frontier Suites Airport Hotel
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Denver, Colorado
Reviewed 5 January 2016

I loved the Frontier Suites, It was Large, Comfortable, Close to everything, it was clean. The staff was super helpful and friendly. Definitely the place to stay in Juneau. I liked the Airport Location in the Valley that was close to both malls, the Glacier and Auk Bay yet drivable to downtown. I liked that it wasn't downtown with all...

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Thank DEBBYB_10
Haines
Reviewed 20 December 2015 via mobile

After having to change from the Super 8 due to horrible conditions, we found a great place to stay in Juneau Alaska. For the same price we have been paying for the past 12 years we went from a drug and criminal infested place to our new home away from home. We own a business and travel to Juneau about...

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Thank Rodney H
Antioch, California
Reviewed 15 November 2015

My family stayed here for a week in July and had two rooms. The rooms were very nice. We got the kind that had a separate living room/kitchen and separate bedroom. The bed was comfortable and the pillows were very comfortable too. My room was an end room, so I had a lot of windows. I really liked that. Overall,...

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Thank Kathleen R
Reviewed 4 August 2015 via mobile

What this hotel lacks in curb appeal, it makes up once you step into your suite. My son and I cruised to Alaska. Traveled as far north as Fairbanks. None of the accommodations came close to what we got with this place, we stayed here twice. Each room far superior to anything on the rest of the trip. In fact...

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Thank David B
02Mike04, Manager at Frontier Suites Airport Hotel, responded to this review

Thank you for choosing Frontier Suites Airport Hotel. We appreciate your comments and are always searching to improve our hotel and its services. Your comment on our curb appeal is being reviewed as to how may improve our entrance aesthetics. We are proud to have exceeded your expectations and look forward to your next visit. Thank you again and look...

Reviewed 26 July 2015 via mobile

Overall the hotel is basic. I originally booked an on-line reservation stay at the Juneau Hotel, which is Frontier Suite's second branch. If you choose this place, they're better over the phone than with on-line reservations (I had to be relocated). Brace yourself during your stay, you might work with a woman who works the morning shift who interacted with...

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1Thank HelloCassowary
Layton, Utah
Reviewed 26 July 2015 via mobile

We booked rooms in this hotel for the first and last nights of a four-guys fishing trip. The reservation confirmation showed two people. When we called to check, they said don't worry they know there are four coming. When we arrived, they changed our room because the reservation said two people and the king suite was an upgrade so we...

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1Thank Michael C
Haines, Alaska
Reviewed 23 July 2015 via mobile

I would give this review a -10 rating if I could. We recently stayed at Juneau's Frontier Suites. From the beginning, customer service was poor. Walked up to the desk to check in and staff was in a conversation. I waited until someone looked up and said I had a reservation. "Oh. You're checking in," was the response. We got...

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Thank cstickler2014
Ewing, New Jersey
Reviewed 20 May 2015

As far as Alaska hotels go, this one was ok. Housekeeping service is not provided every day but place is clean, reasonably quiet and close to the ferry. They provided a shuttle upon request. Kitchen was adequate. I'd stay there again.

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Thank Bluebird0fHappiness
HAINES
Reviewed 31 March 2015

Good location, pleasant desk staff. Rooms are basic, reasonable clean upon check in. I was there for 3 nights; received no services the entire time. Had to go to the front desk for towels, soap, coffee, etc. Made my bed, did my dishes, emptied my trash and when my room was not cleaned, set the bags of trash in the...

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1Thank Harleysis
State College, Pennsylvania
Reviewed 17 March 2015

Hey, its Alaska so hotels are what they are. Having said that, the Frontier Suites offers solid, clean rooms at a reasonable price. I had one of the efficiency suties in the main building. There are enough kitchen utensils to cook a basic meal. The room was clean, bed was comfy, and the rate was decent. The staff is friendly...

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Thank PRS3

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access

Additional Information about Frontier Suites Airport Hotel

Address: 9400 Glacier Highway, Juneau, AK 99801
Region: United States > Alaska > Juneau
Price Range: $155 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frontier Suites Airport Hotel 3*
Number of rooms: 104
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Also Known As:
Frontier Hotel Airport
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Questions & Answers

Here's what travellers have asked, with answers from Frontier Suites Airport Hotel staff and other travellers.
1 question
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Questions? Get answers from Frontier Suites Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask which wing you are in as some of them are quite a walk.”
 of 5 bubbles LRossTravels, 28 Dec 2016 | Read review
“Ask for a room in the main building.”
  • Dog hair in the corner of the room.
  • Dog hair from on top of the heater vent.
 of 5 bubbles JohnnyMac66, 28 Dec 2016 | Read review
“We had 1 bedroom and a living room w/sofa bed and loft bed. Met requirement for 2 couples”
 of 5 bubbles Bluebird0fHappiness, 20 May 2015 | Read review
“Choose a different hotel. I stayed at the Extended Stay, walking distance to the airport, clean rooms, great service, shuttle to airport and ferry.”
 of 5 bubbles LarryPhil, 11 Sep 2014 | Read review
“Top floor in main building is great.”
 of 5 bubbles Gambelguy, 8 Sep 2014 | Read review
5 of 5