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Victoria Sapa Resort and Spa

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#7 of 65 Hotels in Sapa
Certificate of Excellence
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Victoria Sapa Resort and Spa
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1,120 Reviews from our TripAdvisor Community

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Showing 820: English reviews
Saint Louis, Missouri
Reviewed 3 weeks ago

A very rainy and foggy two days in Sapa recently. This friendly hotel saved us. Maybe our best massage in Vietnam! Restaurant was very, very good, friendly service, friendly staff. Nice boutique at hotel and nice prices.

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Helpful?
4Thank Arnie R
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Arnie R, Thank you for taking time to share your feedback of your recent stay with us. We are so glad to hear that you enjoyed your stay, particularly The Victoria Spa and dining experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward...

Haworth, United Kingdom
Reviewed 3 weeks ago

Great location, turn left at the main entrance will take you directly into town, if you less than able TAXIS are available. Try and get a MOUNTAIN VIEW. I intend to return and complete my photo documentary of the peoples of SAPA

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6Thank Ernest C
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Ernest C, Thank you for taking time to share your feedback of your recent stay with us. We are pleased to learn that you found our location highly convenient. We deeply appreciate your endorsement and value our hotel. We hope to have the pleasure of welcoming you again soon in Victoria Sapa Resort & Spa. Yours sincerely The Management...

Edmonton, Canada
Reviewed 3 weeks ago

Sapa Victoria was as expected: luxurious, high quality and classy. The rooms were great, extremely clean and modern. The resort offers everything you could want without having to leave...massages, steam room/sauna, indoor heated pool and great food. The head chef at this resort was great, he came around to introduce himself and ensure that meals were satisfying, which they were....

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Helpful?
1Thank jasmith42
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear jasmith42, Thank you for taking time to share your comprehensive review of Victoria Sapa Resort and Spa. We are delighted to hear that you had a pleasant stay with us. Our team will certainly be elated to receive your compliments for their warm hospitality and professional services, particularly the General Manager, Executive Chef and Transportation Manager who made your...

Lisbon, Portugal
Reviewed 3 weeks ago

Sapa is becoming a tourist city and the Victoria Sapa Hotel is a very charminhg one with nice and large rooms. The personal os very friendly and professional, speak very good english The breakfeast are very well served with a lot of variety but mostly vietnamise food The rooms are distributed in several buildings around a small garden

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Helpful?
2Thank AntonioAGSC
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear AntonioAGSC, Thank you for taking time to share your feedback of your recent stay with us. We are so glad to hear that you enjoyed your accommodations as well as the breakfast buffet in our Ta Van Restaurant. Our hotel aims to provide a truly unique experience, and we are motivated to learn that we were able to provide...

Uckfield, United Kingdom
Reviewed 4 weeks ago

We travelled from Hanoi on the bus which was excellent, our host was attentive and very helpful. 2 comfort stops enroute. Check in with easy with Apple wine and hot towels. I didn't like the fact they held our passports and after we went back to collect them several times it took half an hour to locate them. Room was...

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Helpful?
1Thank Heather G
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Heather G, Thank you very much for leaving a comprehensive review. We are very pleased to read that you enjoyed your visit in our resort and particularly appreciated the comfort of your accommodation, cleanliness, The Victoria Spa & recreational facilities including our decent breakfast buffet. It is always encouraging for us to learn that our guests are satisfied with...

Montreal, Canada
Reviewed 4 weeks ago

very nice hotel they give you hot apple cider drink at check in great room clean , large with local decor near city center , indoor pool , breaksfast was excellent they have a good selection for dinner meal very nice

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Helpful?
3Thank zack z
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear zack z, Thank you for taking time to share your feedback of your recent stay with us. We are so glad to hear that you enjoyed the welcome drink, your accommodations, as well as the indoor heated swimming pool and dinner in Ta Van Restaurant. Our hotel aims to provide a truly unique experience, and we are thrilled that...

Glasgow, United Kingdom
Reviewed 4 weeks ago

Visited this hotel in February and the main lobby and restaurant was decidedly cold for the two nights we were there. Sitting at breakfast with a fleecy on was normal, with some guests sitting with what looked like full winter walking jackets on. The room was a garden view and was OK, nothing brilliant, functional with everything you would need...

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Helpful?
1Thank Brian G
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear Brian G, Thank you for taking time to share your feedback of your recent stay with us. We are pleased that you found our location highly convenient. We are also delighted to learn that you appreciated our breakfast buffet and warm hospitality of our cordial staff. Your kind words will be passed on to our teams and this will...

College Park, Maryland
Reviewed 4 weeks ago

Very nice hotel with great looking gardens, wonderful view of downtown lake. The room is somewhat rustic with a little noise isolation, but still great. The service staff was very nice and professional.

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2Thank lonesometraveler2014
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear lonesometraveler2014, We would like to thank you for choosing to stay with Victoria Sapa Resort & Spa during your recent visit to Vietnam and for sharing your kind review. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying...

Palo Alto, California
Reviewed 4 weeks ago

We really enjoyed the atmosphere of the resort which we used as a home base for 2 day treks into the minority villages around Sapa. The rooms are clean and well appointed and really comfortable. The lounge area is really nice and the breakfast delicious and abundant. The views are wonderful. The staff are very helpful and hospitable in every...

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Helpful?
Thank hagans2016
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear hagans2016, We would like to thank you for taking the time to share your experience following your recent visit at Victoria Sapa Resort & Spa. We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern. Your comments on the service provided by our staff...

kuala Lumpur
Reviewed 16 February 2017

it's hard to review this hotel... We stayed for two nights in a family room with our two young children (6 & 8 years) and really liked it. It was comfortable, clean, though not 5-star/luxurious ... but staying in luxury may feel strange after spending time with some of the tribes people around Sapa and seeing how they live... so...

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Helpful?
Thank mishkabell
VictoriaSapaTeam, Guest Relations Manager at Victoria Sapa Resort and Spa, responded to this review

Dear mishkabell, Thank you for choosing Victoria Sapa Resort & Spa as your accommodation choice during your recent stay in Sapa and for taking the time to share your kind review. We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Victoria Sapa Resort and Spa is unique 4 star with international standard, is located in one of the most beautiful and unspoiled locations of Northern Vietnam, (1,600 m), 380 km Northwest of Hanoi, among the highest peak Fan Si Pan (3,143 m), 38 km from Chinese border and 34 km from Lao Cai railway station. The Victoria Sapa Hotel is reachable by Victoria Express Train, which departs 6 times a week from Hanoi to Lao Cai and Laocai to Hanoi. In December 2015 the Luxury Victoria Coach will be launched from Hanoi to Laocai with 6 trips/week. ... more   less 

Additional Information about Victoria Sapa Resort and Spa

Address: Xuan Vien Street, Sapa 84, Vietnam
Region: Vietnam > Lao Cai Province > Sapa
Price Range: $137 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Victoria Sapa Resort and Spa 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Victoria Sapa Hotel Sapa
Victoria Hotel Sapa
Sapa Victoria Hotel
Hotel Style:
#2 Luxury Hotel in Sapa
#4 Spa Hotel in Sapa
#4 Romantic Hotel in Sapa
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Questions & Answers

Here's what travellers have asked, with answers from Victoria Sapa Resort and Spa staff and other travellers.
13 questions
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Questions? Get answers from Victoria Sapa Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend to select the higher floor”
 of 5 bubbles TOMHANMR, 15 Mar 2017 | Read review
“Best rooms are ground floor. Views are not spectacular.”
 of 5 bubbles ozcraig2015, 9 Mar 2017 | Read review
“Ask for a room which faces towards the lake.”
 of 5 bubbles Christine029, 28 Feb 2017 | Read review
“Seek a balcony Mountain View”
 of 5 bubbles 609ernestc, 27 Feb 2017 | Read review
“is better to have a room in the ground floor”
 of 5 bubbles AntonioAGSC, 25 Feb 2017 | Read review
5 of 5