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Phuong Nam Hotel

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Traveller (187)
Room & Suite (83)
Dining (19)
Overview
  • Excellent30%
  • Very good41%
  • Average14%
  • Poor7%
  • Terrible8%
Travellers talk about
“dorm room”(5 reviews)
“great view”(8 reviews)
“heated mattress”(2 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Wheelchair Access
Dry Cleaning
All hotel details
Contact Info
Name/address in local language
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Reviews (154)
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78 results
Traveller rating
22
32
9
7
8
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LanguageEnglish
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22
32
9
7
8
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All reviewsdorm roomgreat viewheated mattresspancakesprivate bathroomnice hotelone nightbed was comfortabletop floorbreakfast buffet ista vanbudget hotelvietnamese foodview from the balconyhot watercat catsapa town
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1 - 5 of 78 reviews
Reviewed 2 weeks ago via mobile

We got a room with mountain view which was very good value for money. The room had nice decor, the mountain view was great if the weather permits you to see anything. Staff were very accommodating and breakfast was ok. Only down side is you...More

Thank Anne T
Response from hoanghai1983, Chủ sở hữu at Phuong Nam HotelResponded 2 weeks ago

Dear out Guest, Thank you for taking the time to write a review. We’re so glad to hear that you enjoyed your stay at our hotel. We always try to give our guests luxury experience. Once again, thank you for choosing us, we look forward...More

Reviewed 16 March 2018 via mobile

We did have a good time here. Our room had excellent views from 2 different directions. Staff were helpful and even provided us with a plug adapter for my laptop. Manager was supportive and helpful when needed and provided great advice on what to see...More

Thank Johnnifty
Reviewed 5 February 2018

This could have been a lovely stay if the staff were more professional (even if they're nice). I booked a room by phone and asked for a nice view room and when arrived, no confirmation was made even if i was told that it's confirmed...More

Thank Daaunhi N
Response from hoanghai1983, Người quản lý at Phuong Nam HotelResponded 20 February 2018

Dear our Guest, First of all, thank you for being our guest and taking your time to give feedback. We apologise for your inconvenience, your complaint has inspired us to improve our services and re-train our staff as well. We look forward to welcoming you...More

Reviewed 5 December 2017 via mobile

We arrived at the hotel at 4 AM, the hotel let us sleep on the sofa in reception area with heater on, because there’s no available room. Then we could checked in earlier at 9 AM. The buffer breakfast is ordinary without hot menu so...More

Thank Trang D
Response from hoanghai1983, Người quản lý at Phuong Nam HotelResponded 6 December 2017

Dear! Thank you for your opinion, we are trying to complete our services and training our staff well. We hope that next time you come here, our hotel will bee much better.

Reviewed 16 November 2017 via mobile

On our arrival we were quite apprehensive after reading recent negative reviews and the then unprofessional response of the staff however it ended up being a blessing in disguise. It is important to first of all highlight that central sapa town you should judge on...More

Thank cenixon95
Response from hoanghai1983, Người quản lý at Phuong Nam HotelResponded 17 November 2017

Dear! Thank you for your opinion, we are trying to complete our services and training our staff well. We hope that next time you come here, our hotel will bee much better.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Laundry Service
Breakfast included
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$14 - US$82 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$14 - US$82 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (187)
Room & Suite (83)
Dining (19)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms 405, 304, 305 and nice views. All rooms on the 4th floor have private balconies from what i know."
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"Nice view if select room with terrace"
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"good price, good location"
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"4-Bed Dormitory on ground floor is quiet"
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