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Hotel Ashburton

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Hotel Ashburton
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Reviewed 7 September 2016 via mobile

Five star price for three star ( at a stretch) quality Bathroom is the size of a wardrobe and dangerous entry and exit of shower Even to operate the tap you need to be young fit agile and willing to risk putting your back out or breaking a bone wen you fall due to lack of much needed hand rail...

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Helpful?
Thank Andreasummerrose123
Hong Kong, China
Reviewed 24 August 2016

The beds were large and comfortable and the mattress, in particular, seemed to be well-padded. The TV was set up on the wall while the remote was very handy to bed and we could watch the early morning news on the Breakfast show with a cuppa in bed which was quite nice in winter. Staff were friendly in the restaurant...

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Thank Perry B
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Perry Thank you for posting your feedback on your recent stay at Hotel Ashburton. I am pleased to read you enjoyed as relaxing stay with us and hope you will be back again sometime soon. Kind regards Paul Inwood General Manager Hotel Ashburton

Fargo, North Dakota
Reviewed 21 August 2016

The staff is welcoming. The shuttle to town was made available, which was very nice when no car was available. The rooms are large, clean and neat. The hotel seems to be redone. The bar is central, not very much of an ambiance, but plenty of room. The food and service in the restaurant were very good. The servers were...

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Thank Willem S
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Willem Thank you for choosing to stay at Hotel Ashburton and for posting your feedback on your stay with us. I am pleased you enjoyed your stay with us, it is good to know you enjoyed your total hotel experience. I look forward to you returning to our hotel in the future. Kind regards Paul Inwood General Manager Hotel...

Invercargill, New Zealand
Reviewed 18 August 2016 via mobile

We were back in Ashburton again and decided to come back to the hotel for dinner and tonight was their monthly theme night. Food and service was good apart from when we were at the bar beside the restaurant and and the Indian looking bar man was quite rude towards customers and other staff members and we had to stand...

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Thank Susan F
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Susan Thank you for choosing to stay at Hotel Ashburton and for posting your feedback. I am pleased you enjoyed your meal with us but I am very disappointed about the bar service you received. We pride ourselves on giving the best customer service possible as reflected in past comments. I will certainly be talking to our staff and...

Southland, NZ
Reviewed 14 August 2016

We arrived here 11 pm at night. Had driven 5 hours. Arranged room on our trip. On arrival the room was $160 rather than $140, this did get sorted the next morning, however was a hassle at the time. Our room ( 108) smelt of smoke and strongly of cleaning product- perhaps used to remedy the smoke?. I found the...

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Thank AndySouthland_NZ
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Andy Thank you for posting your feedback regarding your recent stay at Hotel Ashburton. I apologise for the confusion with your rate, and that the room did not meet your expectations. The room you stayed in are among those earmarked to be refurbished in our ongoing upgrade plan. We do have other rooms available which have been refurbished, next...

Reviewed 2 August 2016 via mobile

This is my second visit and it was just as good as I remember it. There are a good variety of rooms and rates. Always clean and tidy with really friendly staff. A good selection of bar food although they ran out of toasted sandwiches early evening and didn't offer to make one. My favourite thing about this hotel is...

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Thank Louise L
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Louise Thank you for posting your comments regarding your stay at Hotel Ashburton. Awesome to read you enjoyed your second stay with us as much as your first. I will certainly pass your comments onto our staff. I look forward to you staying with us again in the future. Kind regards Paul Inwood General Manager Hotel Ashburton.

Reviewed 1 August 2016

A few weeks ago we visited the Hotel Ashburton on a Sunday after church, for lunch. The meal was beautifully presented, service was rapid and the taste was wonderful. Definitely worth a visit, and definitely value for money.

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Thank Cathie W
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your Sunday lunch at Hotel Ashburton. The Sunday lunch is very popular and it is pleasing to read that you enjoyed so much. I look forward to you dining with us again. Kind regards Paul Inwood General Manager Hotel Ashburton.

Wellington, New Zealand
Reviewed 20 July 2016

I just spent one night at the hotel for a work trip and was happy with the standard of the room and the service from the receptionist on the late night shift. I was initially in one of the older rooms and while it was warm and comfortable, I saw that my work colleagues were all in recently renovated rooms...

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Thank Lelonline
Paul I, General Manager at Hotel Ashburton, responded to this review

Dear Lelonline Thank you for choosing to stay at Hotel Ashburton and for taking the time to post your feedback on your stay with us. It is great to read our receptionist was able to help you move to another room, we will always try to do this when possible. We have just launched our new winter menu in the...

Ashburton, New Zealand
Reviewed 16 July 2016

Just the menu is exceptional...service by staff grat and cosy..comfortable accomadation...staff go out of their way to serve You...I think every week they have a theme night where they serve food from a particular country..think might be Thursday night...

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Thank lifeplus2014
Paul I, General Manager at Hotel Ashburton, responded to this review

Hi Thank you for posting your feedback on your recent stay at Hotel Ashburton. I am pleased you enjoyed your stay with us, particularly our menu and service, I will certainly pass your comments onto our staff. I look forward to you returning to the hotel in the future. Kind regards Paul Inwood General Manager Hotel Ashburton

Dunedin, New Zealand
Reviewed 9 June 2016

The room cost $110 but was as desirable as a camping ground cabin. It smelt of cigarette smoke, the bathroom was in its original 1950's fit out, with filthy marks around the cornices of bath and bathroom walls. It was extremely unpleasant and if it wasnt for the fact that we arrived late at night, we would have not stayed...

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Thank TravellerConference
Paul I, General Manager at Hotel Ashburton, responded to this review

Thank you for posting your comments. Without knowing the exact details of which room you stayed in it is difficult for me to reply to your comments. If the room was so unpleasant for you we could have given you the option to relocate to one of our other two room types. If you would like to discuss this further...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Hotel Ashburton

Address: 11-35 Racecourse Road | PO Box 70, Ashburton, New Zealand
Region: New Zealand > South Island > Canterbury Region > Ashburton
Price Range: $107 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ashburton 3.5*
Number of rooms: 55
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Questions & Answers

Questions? Get answers from Hotel Ashburton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the lawn on the southern side are nice.”
 of 5 bubbles PerryB137, 23 Aug 2016 | Read review
“Ask if one of the newly renovated rooms are available. They are much, much nicer.”
 of 5 bubbles Lelonline, 20 Jul 2016 | Read review
“ask for a room with a modernised bathroom and no smell of cigarettes.”
 of 5 bubbles TravellerConference, 8 Jun 2016 | Read review
“Just ask for a good bed.”
 of 5 bubbles kathleend536, 27 Apr 2016 | Read review
“very long passages to navigate - let hotel staff know if you need to be close to facilities like dining room”
 of 5 bubbles Meredith95, 21 Apr 2016 | Read review
5 of 5