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Mountain Sky Hotel

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196 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Anchorage
Reviewed 6 August 2014 via mobile

In my opinion, a Hotel indicates service and amenities. This establishment had neither. The front desk clerk could not tell me what was offered with the breakfast buffet. Furthermore, it was not clear that the buffet was not included with the price of the room. There are no flowers on the pillows...no "dining"(see website)...and to top it off, I was...

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Helpful?
Thank groschegirl
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! I apologize we did not meet your expectations. Let me address the finer points of your review.. The breakfast has never been a part of the room rate. That is explained to all guests when reservations are made. Yes, there are no flowers on the bed. In fact, we are no longer using the brown bedding to simplify our...

Anchorage, Alaska
Reviewed 28 July 2014

Like the saying is ~ It isn't gold! While I believe in the freedom of speech, I'll say a few things here to help my fellow travels and then I'll be writing a letter to the manager to fully explain our displeasure. When traveling always try to book full in advance so that you can get the accommodations at the...

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Helpful?
Thank Joyce C
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello Joyce, Thank you for your review. I apologize we did not meet your expectations and am looking forward to your letter so that I can share that with my staff. In regards to the windows, we tried to procure a lift to have our maintenance & housekeeping staff to clean the windows outside. No rugged terrain lifts are available...

Kent, Washington
Reviewed 28 July 2014

We spent two adequate nights at the Mountain Sky during a recent stay, and it was...adequate. Some comments by both previous reviewers and the management's rebuttals are spot on -- things like the boarded up basement windows do give it a dubious feel driving up, and yet anyone going needs to remember that they are not in Seattle, Anchorage, New...

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Helpful?
Thank davenpeggy
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello Dave n Peggy, I thank you for your thorough review. We are definitely located at the "end of the supply line." I apologize for the lack of professionalism and courtesy our front desk clerk displayed and will work on his "people skills." We have plans to replace our mattresses and tv's and have recently secured a loan to do...

Rockford, Illinois
Reviewed 21 July 2014

We booked our reservation through Booking.com and were told that entitled us to an 'upgrade' for a jacuzzi room. While desired by some, not us! When I said, 'no, thank you,' the young man at the desk politely said he couldn't change it. The first floor room was very clean with a spacious bathroom (the spa tub is in the...

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Helpful?
2Thank secondrider
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! Thank you for your review. We do have renovations planned for the winter. Booking.com and other 3rd party sites charge a commission which is why changes cannot be made. In the future, please contact us directly so we can possibly offer you a better rate. I am pleased your stay was comfortable and hope you are able to visit...

Weldon, California
Reviewed 9 June 2014 via mobile

We used the Alaska tour saver book Coupon and got two nights for the price of one, a great deal. It looks like this hotel is in the middle of updates, or I hope that is the case. Over all for the price it was clean and friendly.

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1Thank siddee01
Jason H, General Manager at Mountain Sky Hotel, responded to this review

Hello! Thank you for your review. The AK tour saver book is a new program for us this year. I am ecstatic that your stay was pleasant! We are definitely in the middle of updating the hotel. I am hopeful you are able to stay with us again and see the progress!

Minneapolis, Minnesota
Reviewed 30 December 2013

We had no choice in hotels while in Valdez because we took a Globus tour. I understand that not all the places we travel to will have the best accommodations, and Alaska is probably more rugged than what I am accustomed to in terms of travel. If the rooms are clean and the staff is nice, I can deal with...

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Helpful?
1Thank pitufo00
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello, thank you for review! it looks as though you were part of a tour group. i hope you enjoyed your stay. let me address the finer points of your review: I do agree that rooms and bathrooms are a bit small, but we have the largest standard rooms in Valdez. basement level rooms are used as a last resort.....

Bozeman, Montana
Reviewed 24 September 2013

Came into Valdez at the end of some major rains (about ten inches in 12 days) It was nice to have a clean room nicely appointed, warm and dry. Nothing spectacular, but with everything being so expensive in Valdez this isn't a bad choice.

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1Thank Dell F
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello Dell, Thank you for your review. I hope you get to stay with us again! Jason H

Fort Myers, Florida
Reviewed 24 September 2013

It was a bit seedy looking when we arrived, but "don't judge a book by its' cover". Then, I opened the book! Smelly room in the "basement", single window on eye level with the parking lot, lovely view of a Dumpster. Forty-some degrees and rainy outside--NO HEAT! Maintenance was gone for day, and the desk clerk told me I'd have...

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Helpful?
Thank sallysue1279
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello Sally Sue, I am sorry that our hotel was not up to your standards. Throughout the year, we try not to put anyone down on the basement level unless it is a last resort. I apologize an employee did not move mountains to at least get you a space heater. We are undergoing a major overhaul on all of...

Anchorage, Alaska
Reviewed 8 September 2013

At first it seems a bit odd, then the feeling is replaced by curiosity and finally appreciated and thanks. Room meticulous level is not clear, every item and object seem invested in it thought. Both environmental and pragmatic. Kitchen is open and inviting, comfortable and easy. Meager price will wash alone, plus a little to get everything laundered and ironed...

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Helpful?
1Thank Arie R
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello Arie, Thank you for your review. I hope you get to stay with us again soon! Jason H

Adelaide, South Australia, Australia
Reviewed 29 August 2013

Everything promised was delivered. Room was clean and comfortable and had all the kit (hair dryers, iron, fridge and microwave) Initially a bit of room noise due to noisy neighbors but they stopped at 1000 hrs and everything was quiet and got a good night sleep. Paid $159 + Tax for a 2 x QS room. No breakfast included but...

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Helpful?
Thank J0hnMcKay
Jason H, Manager at Mountain Sky Hotel, responded to this review

Hello John, Thank you for your review. I hope you get to stay with us soon! By the way, the restaurant is no longer here. Jason H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the head of the Azure waters of the Prince William Sound, nestled beneath the Chugach Mountains - Mountain Sky Hotel & Suites is the perfect choice for the adventurous traveler and the home-away- from-home vacationer alike. Enjoy the largest standard rooms in the area with easy access to adventure and the stunning wildlife of the sound......... ... more   less 

Additional Information about Mountain Sky Hotel

Address: 100 Meals Ave, Valdez, AK 99686
Region: United States > Alaska > Valdez
Price Range: $165 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Sky Hotel 3*
Number of rooms: 95
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Also Known As:
Mountain Sky Valdez
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Questions & Answers

Here's what travellers have asked, with answers from Mountain Sky Hotel staff and other travellers.
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Questions? Get answers from Mountain Sky Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep looking of other places in Valdez. Maybe Air B&B”
 of 5 bubbles edwardp567, 19 Jan 2017 | Read review
“Valdez is remote so don't expect too much and try to avoid rooms overlooking the car park which also catered for coaches and lorries.”
 of 5 bubbles shark939, 25 Sep 2016 | Read review
“Room 214 is near the front desk which is handy but it is also near the ice machine at at 4 AM that can be a problem.”
 of 5 bubbles gfindlan, 8 Sep 2016 | Read review
“Go somewhere else”
 of 5 bubbles mommet, 12 Aug 2016 | Read review
“Avoid the basement rooms.”
 of 5 bubbles Urspeter, 11 Aug 2016 | Read review
5 of 5