We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Totem Hotel & Suites

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Management photos
Totem Hotel & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

137 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 134: English reviews
Tigard, Oregon
Reviewed 6 October 2016

There are some many different kinds of rooms here. There really is something here for anyone, but reserve early if summer to get the type of room you want. I done the suites, cabins, and regular rooms. It is plain, but sufficient. The restaurant is popular, especially with the locals. Good food and plenty of it.

 Report
Helpful?
Thank FHSwillamette
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear FHSwillamette, Thank you so much for your recent stay with us and for taking the time to leave your positive review with us. We are constantly looking for positive feedback to improve our guest experience. Please be sure to visit us next year to see the many improvements we have implemented. Thank you again, Christian

Las Vegas
Reviewed 1 October 2016

The rooms are large and comfortable. The walls of the hotel are quite thin and noise from adjoining rooms can be a factor with noisy neighbors. The staff is especially friendly and accomodating. We saw some very large rabbits in the parking lot, but they are not dangerous unless you try to grab them. Sfter 15 September, much of Valdez...

 Report
Helpful?
Thank Zoomie70
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Zoomie70, Thank you so much for your kind words after staying at The Totem Inn and Suites. I am happy to hear you were able to interact with our greatest asset, our Totem team. My staff is committed to fulfilling the highest level of satisfaction and will constantly strive to exceed expectations. I'm am extremely proud of them and...

London, United Kingdom
Reviewed 1 October 2016 via mobile

Other than being in a good location, everything else about the hotel is really below average. We stayed at Chugarch Suites part of the 'hotel'. The furniture is old, the towels are stained, and I agree with another reviewer about the carpets. Really dirty. Also the toilet smelt of mildew. Of course, it is also pricey for such a place....

 Report
Helpful?
Thank KLWanderer
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear KLWanderer, I'm sorry to hear your recent stay with us was less than satisfactory. In the future, please immediately contact management directly during your stay. I would have immediately made sure to rectify the issues you were reporting. The Chugach suites are very new units on property, I've not received any comments/complaints of issues in that building, but will...

Reviewed 22 September 2016

My daughter and I stayed in the cabins at the Totem Hotel. The cabins were quiet and pretty comfortable. The bed could have used a new mattress. I would stay here again. There aren't many places to stay in Valdez. You can cook in the cabin which is a good thing because the restaurants aren't that great in Valdez. Pick...

 Report
Helpful?
Thank Donna Y
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Donna, Thank you for taking the time to review your recent stay with us while visiting Valdez. We have listened to the constructive feedback from our guest and are looking to replace the mattress' on property, to improve the quality of your next stay. Please give us a call the next time you are planning a trip to Valdez,...

Dublin, Ireland
Reviewed 21 September 2016

We stayed in this hotel for three nights.We had a one bedroom suite in the Chugach building,The hotel was clean and the suites was comfortable. Nothing special about the hotel itself, outside of its location. All the harbor shops, bars and restaurants are just a short walk from the hotel. We ate breakfast in the restaurant and it was delicious....

 Report
Helpful?
Thank alanmary16
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Alanmary, We are please to hear you enjoyed your stay with us at The Totem Inn and Suites. Please be sure to contact us directly when planning your next trip to Valdez. We look forward to seeing you soon! Thank you for staying with us and for taking the time to leave a review, Christian

Reviewed 18 September 2016

We stayed two nights in the motel section (Room# 122). The room was old and outdated with stained carpet. Maybe because of the wet weather, the room had slight smell. The room does have microwave and fridge for convenience. The cleaning staffs were not professional at all. They took the $5 tip, but didn't bother to change the towels or...

 Report
Helpful?
Thank Lei C
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Lei, Thank you for taking the time to review your recent stay with us, I am sorry to hear your visit was less than perfect. Rest assured we are working to improve the quality of our rooms on property. Please be sure to plan a return trip to Valdez, so you're able experience our upgraded amenities here at The...

New York City, New York
Reviewed 12 September 2016

We were 3 people and the room had one Queen bed. There was no mention of the number of beds before the reservation. If you are 2+ make sure you call them. On the plus side, we did have a pull out couch which could be used for the additional person.

 Report
Helpful?
Thank Vivek N
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Vivek, Thank you so much for your recent stay with us, and for taking the time to review your experience. I am sorry to hear there was an issue with the room type that was reserved when placing your reservation. We have recently started to the process to update our system to assist in eliminating this exact error. Please...

Port Saint Lucie, Florida
Reviewed 9 September 2016

The hall ways need to be re-carpeted & so do the rooms badly. The paint in the hall ways is in sad shape. The furniture needs to be upgraded severely. The coffee maker was broken & it took two tries to get a working one to me. The cleaning staff should have seen that the coffee maker was broken.

 Report
Helpful?
Thank Nick G
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Nick, Thank you for the constructive feedback on your recent stay with us. We are in the process of renovating our property, and will be sure the necessary upgrades and repairs have been completed to improve our guest experience. Please be sure to visit us again soon! Thank you again,

Redding, California
Reviewed 25 August 2016 via mobile

We arrived to find the mini blinds in our room not working. The were up and our room faced the highway and was very close. We called the front desk and they sent the housekeeper who was nice but couldn't figure out how to help. After working at it for some time we were able to get them down. The...

 Report
Helpful?
Thank Carlovers
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Carlovers, I'm extremely disappointed to hear about your unsettling experience with our previous front desk staff member. In the future when traveling please be sure to immediately ask for the General Manager when you experience issues with your stay. I was happy to immediately assist in taking care of the issues you experienced, when I was given the information...

San Carlos, California
Reviewed 22 August 2016

The hotel was clean and the rooms were comfortable. Staff was helpful and friendly. Nothing special about the hotel itself, outside of its location. Our room looked out at the mountains across the highway. Very nice. All the harbor shops are just a short walk from the hotel. Was concerned about staying here with some of the comments on TripAdvisor,...

 Report
Helpful?
Thank Mark M
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Mark, Thank you so much for your positive and helpful review. I am happy to hear your room was comfortable and clean. I am also very pleased to hear that our service level exceeded your expectations. We constantly strive to improve our level of services and attention to detail for our guest's needs. It's refreshing to receive feedback from...

47 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (14)
Viewed
View from Room (1)
Viewed
Dining (2)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (3)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (11)
Viewed
Family/Play Areas (13)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Valdez
0.3 km away
BEST WESTERN Valdez Harbor Inn
0.8 km away
Mountain Sky Hotel
Mountain Sky Hotel
#4 of 5 in Valdez
195 reviews
1.3 km away
House on the Rock B & B
House on the Rock B & B
#1 of 14 in Valdez
77 reviews
Show Prices
Show Prices
Show Prices
65.8 km away
Tsaina Lodge
Tsaina Lodge
#3 of 14 in Valdez
18 reviews
0.0 km away
Alaska Copper River B&B
Alaska Copper River B&B
#1 of 5 in Glennallen
49 reviews
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
A wonderful hotel and suites combination, located 1 block from the harbor and Prince William Sound with the best breakfast in town! We look forward to your visit with us! ... more   less 

Additional Information about Totem Hotel & Suites

Address: 144 E. Egan Dr., Box 648, Valdez, AK 99686
Region: United States > Alaska > Valdez
Price Range: $99 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Totem Hotel & Suites 2.5*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity and Cheap Tickets so you can book your Totem Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Totem Hotel Valdez
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Totem Hotel & Suites staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Totem Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins may be quieter than the rooms.”
 of 5 bubbles Zoomie70, 1 Oct 2016 | Read review
“Pick the cabin!!!”
 of 5 bubbles donnay115, 21 Sep 2016 | Read review
“Get a room in the Chugach Building”
 of 5 bubbles alanmary16, 21 Sep 2016 | Read review
“Go to the Best Western.”
 of 5 bubbles 33NickG, 9 Sep 2016 | Read review
“No elevator in the suites unit. If you are traveling with a ton of stuff and don't want to lug it, ask for a 1st floor suite.”
 of 5 bubbles O5988QDlindab, 9 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay