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This property is very nice. When I checked in and went to the room I found that the bathroom faucet was not working properly. I went to the front desk and the lady immediately moved me to another room because there as no person available...More
Receptionist @ 11:45 pm was not at the desk, Receptionist @ did not write room number or Wifi down. Got to room and the door would not open, went down stairs twice Receptionist not at the front desk 3 times. Inefficient, busy with something else,...More
Thank Steve M
Response from 6Team, Guest Relations Manager at Motel 6 BensonResponded 23 March 2018
Steve, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with...More
Reserved a room about three hours in advance. Arrived and found front desk woman very friendly and efficent. Got to room, opened door and the smell of old smoke in the room was choking. It was supposed to be a non smoking room. We asked...More
2 Thank Steffen1954
Response from 6Team, Brand Experience Team at Motel 6 BensonResponded 12 March 2018
Dear Steffen, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the various issues you describe are an...More
I've stayed in a TON of motels/hotels. This one was the worst. Actually the worst. I've never left a "Terrible" rating before, but they earned it. Weird location (truck stop adjacent), horrible lighting throughout, non-functioning wifi, unbelievably filthy. LOTS of hair on/in/all over both beds...More
1 Thank SterlingChampion
Response from 6Team, Guest Relations Manager at Motel 6 BensonResponded 8 February 2018
Dear Guest, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit...More
We only stayed for one night but were very pleased. The room was clean, quiet and well-furnished. Internet is fast and reliable, tv channels were adequate. Breakfast was very generous and the attendant very helpful. Would stay again if we're ever in Benson.