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Boulders Resort & Spa, Curio Collection by Hilton

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Boulders Resort & Spa, Curio Collection by Hilton
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2,002 Reviews from our TripAdvisor Community

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Showing 1,965: English reviews
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Connecticut
Reviewed yesterday NEW

I found this resort to not be clean and the staff generally not pleasant or helpful except for the room manager. It seems closer to a 3 star resort. Thankfully after I complained and spoke to a manager we were able to check out with no charges. The spot seems nice enough but they need to pay attention to the...

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Helpful?
Thank ldjsue
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 10 January 2017

i was super skeptical to book this sight unseen considering the cost... we were not disappointed!! the grounds are very well kept, and everything is very first class. it is gated so very safe, lots to walk and do on property. casitas (we stayed north) were great, very private, well appointed, made for a great stay!!! large bathroom, large walk...

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1Thank stltravelgirl1107
About Hotel's Favourite Review
BouldersManager, Manager at Boulders Resort & Spa, Curio Collection by Hilton, responded to this review

Thank you for the great feedback. We are happy you were so glad with your stay. We are also glad you got to experience many of our amenities such as our wood-burning fireplaces and guided hiking paths. We appreciate the feedback and look forward for your return.

Nashville, Tennessee
Reviewed yesterday NEW

For us, through last 15 years, Boulders has always been a reliably welcoming and wonderful oasis. Many employees are lovely, but we kept bumping into frontline employees who were smug, unhelpful and dismissive. Rookie mistakes, At $2000 a night, one expects a bit of TLC. Because of this experience, I am saddened that my kids will never love Boulders as...

Review collected in partnership with Curio – A Collection by Hilton
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1Thank bphilipsegan
Reviewed yesterday NEW

We chose The Boulders as our wedding location. It was perfect. The staff was helpful and nice (with the exception of the lousy bar tender that worked inside each day). The food was excellent. The accommodations were nice. The transportation provided via golf cart and electric van were perfect. Love this spot so much.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Matthew R
Cincinnati, Ohio
Reviewed 2 days ago NEW

The Boulders is a beautiful resort. The staff is super friendly and helpful. Especially Evelyn at the front desk, Dan at the bell desk, Jen a Discovery Lounge bartender, and Kyle, server at the Spa Restaurant and Pool. The food at each of their restaurants was truly top notch--but definitely pricey. The grounds and golf course are meticulously maintained. The...

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Thank Alissa0099
Montclair, New Jersey
Reviewed 2 days ago NEW

Wow. I had a wonderful time at The Boulders about 20 years ago but had read some reviews that suggested it was now "aged" or "tired". But the resort recently underwent an extensive renovation and is glorious. Highlights: --The property itself is amazing -- you feel like you are in a desert nature park; the abundance of desert birds among...

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Thank Sara E
Reviewed 4 days ago NEWvia mobile

This place was lovely. My boyfriend and I stayed here. The staff are all very friendly and helpful. Room was clean. View off the deck was beautiful. This place is very beautiful and tranquil. We will definitely keep this on the list as a must return.

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Helpful?
Thank Kari W
BouldersManager, Manager at Boulders Resort & Spa, Curio Collection by Hilton, responded to this review

We are glad you are planning on returning to our property. We have beautiful views of the Sonoran Desert and ancient boulder rock formations. We are glad you got to enjoy them. We look forward to seeing you again soon.

Phoenix, Arizona
Reviewed 4 days ago NEW

Two top tier courses that will amaze you. The accommodations are spectacular and the staff are terrific. This is a luxurious resort that is a must for anyone looking for a comfortable homelike setting in well appointed lodging.

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Helpful?
Thank IntlFlyer_9
BouldersManager, Manager at Boulders Resort & Spa, Curio Collection by Hilton, responded to this review

Thank you for the kind words. In addition to our two championship golf courses we also have a spa recently named the "#4 Best Spa in Arizona." We appreciate the feedback and hope to see you again soon.

Reviewed 4 days ago NEW

I loved roaming the grounds and exploring the rock formation. The hotel was disorganized checking us in. We got there at 4 pm and we still needed to wait until 5 pm. Staff was discourteous and not customer-oriented. Only when I spoke to the manager in charge I was able to get a room. For the price I expected more....

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Helpful?
Thank irene r
BouldersManager, Manager at Boulders Resort & Spa, Curio Collection by Hilton, responded to this review

Thank you for your review. We are sorry for the issues you experienced at our front desk but are happy to hear some of our staff were able to turn the situation around for you. We appreciate the feedback.

Reviewed 1 week ago

I have just concluded my stay at the resort. At check out I requested to pay my bill part by cash and part by credit card. I have now returned to Australia to find that the resort has charged me the full amount without any regard for the cash amount paid. This is unbelievable and would never occur in Australia....

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1Thank Kingsley A
BouldersManager, Manager at Boulders Resort & Spa, Curio Collection by Hilton, responded to this review

We are very sorry for your troubles. When our employees find valuables left behind from guests they get sent to our security department immediately and held there safely. We believe you have been in touch with our General Manager regarding your issues. We appreciate the feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Escape to a secluded haven amid the natural splendor of painted desert sand, towering cacti, and clear, blue sky - The Boulders. ... more   less 

Additional Information about Boulders Resort & Spa, Curio Collection by Hilton

Address: 34631 N. Tom Darlington Drive, Carefree, AZ 85263
Region: United States > Arizona > Central Arizona > Carefree
Price Range: $224 - $1,335 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Boulders Resort & Spa, Curio Collection by Hilton 5*
Number of rooms: 223
Reservation Options:
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Also Known As:
The Boulders, a Waldorf Astoria Hotel Carefree
The Waldorf Astoria Collection Carefree
The Boulders Resort And Golden Door Spa
Boulders Resort
The Boulders Resort Luxury
Boulder Arizona
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Questions & Answers

Here's what travellers have asked, with answers from Boulders Resort & Spa, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from Boulders Resort & Spa, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The resort is large, best to stay near the attractions you are using the most, i.e. the spa, the golf course, etc.”
 of 5 bubbles Alissa0099, 25 Mar 2017 | Read review
“I know the hotel-owned casitas are all renovated and beautiful. I don't know about the quality of the private residences.”
 of 5 bubbles sarae810, 25 Mar 2017 | Read review
“don't stay here”
 of 5 bubbles 366kingsleya, 20 Mar 2017 | Read review
“If you need a 3 bedroom, ask for 611. Two bedrooms downstairs including a huge master and one upstairs which was of good size as well.”
 of 5 bubbles NishanV, 15 Mar 2017 | Read review
“Can't imagine a bad one here!”
  • The patio
 of 5 bubbles BeaBC, 7 Mar 2017 | Read review
5 of 5